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INFINITI of Thousand Oaks

(358 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Reviews

(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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My experience with Patty and the rest of your staff was

My experience with Patty and the rest of your staff was great. I was kept up to date on what was happening with my car and any issues that came up! I was treated very well and with a lot of respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Julio and Alba are THE BEST!

Julio and Alba are THE BEST! Have been taking my car to them since 20099.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good customer service good communication gave all the

Good customer service good communication gave all the details necessary to work being done! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have been with Infiniti Thousand Oaks for nearly 10

I have been with Infiniti Thousand Oaks for nearly 10 years! Their services from sales to scheduling and to their service technicians are exceptional!!! The waiting lounge is also very comfortable and clean:) I would definitely recommend this branch for future services!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paty Ramírez and her team very efficient, doing the

Paty Ramírez and her team very efficient, doing the maintence and founding what needs to be repair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Probably like most people I wasn't happy with my trade in

Probably like most people I wasn't happy with my trade in value. Especially when they have it on their lot for more than double.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alba always takes good care of us and is always right on

Alba always takes good care of us and is always right on top of our service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service drop off and pick up.

Very good service drop off and pick up. Service consultant was very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Alba Ramirez is the best She is honest, patient

Service Alba Ramirez is the best She is honest, patient and more than helpful. Bought my M35 new from you in December 1999 (Yes) almost 16 years. She has helped more than I ever could expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always have a great experience with the service

I always have a great experience with the service department. Everyone is very friendly and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.