Reviews
They provide excellent service!
They provide excellent service! Appointment was easy to schedule and service was very fast. Will be coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very attentive.
They were very attentive. My appointment was pre-booked by my salesman. The service staff told me it would take approximately two hours, the work was completed in one hour!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is always very accommodating and
The service department is always very accommodating and efficient. The car is returned clean and on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealer has the most efficient service team I have
This dealer has the most efficient service team I have ever experienced. I will continue to go here for service as long as I have an Infiniti.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My parents recently visited the Infiniti service center
My parents recently visited the Infiniti service center and were fortunate to be helped by Patricia Ramirez. They couldn't stop talking about how kind, helpful, and genuinely caring she was throughout the entire process. It's not every day you come across someone who goes above and beyond to make sure everything is smooth and stress-free, especially when it comes to car service! Patricia was patient, informative, and treated them with such warmth that it left a lasting impression. We're incredibly grateful for her support and just wanted to say thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership and all the onsite staff are always great
The dealership and all the onsite staff are always great to work with. I would recommend family and friends to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with this service.
I had a great experience with this service. Alba did a great job. She took her time and ensured I got the best pricing. She was friendly and accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly, great service, fast and efficient, helpful
Very friendly, great service, fast and efficient, helpful and understanding. Pleasant service department. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience.
Always a great experience. Rep is always so polite and helpful. I would recommend this location
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I don't use Van Nuys because I don't have good experience
I don't use Van Nuys because I don't have good experience with them I prefer to drive longer for more professional and more knowledge team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
