Skip to main content

Alexander Ford

(243 reviews)
Visit Alexander Ford
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (256) 251-5074 (256) 251-5074
Used (256) 849-2571 (256) 849-2571
Service (256) 660-3773 (256) 660-3773

Reviews

(243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexander Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

They do a great job diagnosising the problem and fixing

They do a great job diagnosising the problem and fixing it. Thank you for all you do.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience buying from Alexander ford.

Excellent experience buying from Alexander ford. They gave me what I wanted for my trade in and also gave me a number of dealer incentives that lowered the price by about $10,000. The sales work was quick and expertly handled. I was in and out with my new F-150 in only 2 hours.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Ive known these owners & alot of the people there my

Ive known these owners & alot of the people there my entire life & they are some really good people. Always done things the right way & some of the best in the business.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jessica at Alexander Ford was nice, helpful, and

Jessica at Alexander Ford was nice, helpful, and efficient with my recalls during my visit.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and knowledgeable staff.

Very friendly and knowledgeable staff. Work is completed quickly when possible and always with my best interest in mind. No unnecessary work is done and pricing is fair.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional and courteous Prompt appointments and

Professional and courteous Prompt appointments and scheduling explain any other necessary work that needs to be done!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is always courteous and friendly.

Service is always courteous and friendly. And they know my name. Usually accurate. With diagnosis and repair.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good experience and I love it that I don't have

Always a good experience and I love it that I don't have to wait very long!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and great people Fantastic work and great

Great service and great people Fantastic work and great advice Would highly recommend this business to anyone

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was an oil change on my 2018 Ford F-150 and

This was an oil change on my 2018 Ford F-150 and everything was great.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.