Reviews
Had bought from them previously.
Had bought from them previously. They were great got everything I wanted in the vehicle I wanted.
Had bought from them previously.
Had bought from them previously. They were great got everything I wanted in the vehicle I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience will buy from them again for the next
Great experience will buy from them again for the next vehicle for sure. Sales and financing departments were very easy to work with compared to other dealerships visited
Great experience will buy from them again for the next
Great experience will buy from them again for the next vehicle for sure. Sales and financing departments were very easy to work with compared to other dealerships visited
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!
Aaron Coffey was very attententive to what I was looking
Aaron Coffey was very attententive to what I was looking for and extremely knowledgeable about the vehicle I chose. I found the exact modle at another dealership, and by the next day, my vehicle was picked up and delivered to Cullman. Everyone I interacted with was exceptionallykind and helpful. Overall, it was a very smooth transaction--one of the best car-buying experiences I've had.
Aaron Coffey was very attententive to what I was looking
Aaron Coffey was very attententive to what I was looking for and extremely knowledgeable about the vehicle I chose. I found the exact modle at another dealership, and by the next day, my vehicle was picked up and delivered to Cullman. Everyone I interacted with was exceptionallykind and helpful. Overall, it was a very smooth transaction--one of the best car-buying experiences I've had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very satisfied with the dealership.
I was very satisfied with the dealership. The salesman,Mr.Nicholas Crotwell was very helpful.
I was very satisfied with the dealership.
I was very satisfied with the dealership. The salesman,Mr.Nicholas Crotwell was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I checked prices on 2025 gmc trucks from several gmc
I checked prices on 2025 gmc trucks from several gmc dealerships, Bill Smith’s deal was $2000 cheaper. This is now my go to dealership!
I checked prices on 2025 gmc trucks from several gmc
I checked prices on 2025 gmc trucks from several gmc dealerships, Bill Smith’s deal was $2000 cheaper. This is now my go to dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leon did an amazing job helping me with my purchase!
Leon did an amazing job helping me with my purchase! The process was fast and stress free. Will be back for future purchases.
Leon did an amazing job helping me with my purchase!
Leon did an amazing job helping me with my purchase! The process was fast and stress free. Will be back for future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scott M made the entire purchasing process easy from
Scott M made the entire purchasing process easy from start to finish. His knowledge and professionalism is TOP NOTCH. If you are looking to purchase a vehicle, he and Bill Smith GMC will not disappoint.
Scott M made the entire purchasing process easy from
Scott M made the entire purchasing process easy from start to finish. His knowledge and professionalism is TOP NOTCH. If you are looking to purchase a vehicle, he and Bill Smith GMC will not disappoint.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick was great in helping me with me getting my new truck
Nick was great in helping me with me getting my new truck and answering all my questions.
Nick was great in helping me with me getting my new truck
Nick was great in helping me with me getting my new truck and answering all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m very happy with my new truck
I spoke to Mr.
I spoke to Mr. Samuel Wright. He was an amazing salesman over the phone. I will definitely be in soon with my Husband Eddy. He was very kind, caring, and knowledgeable. I never leave reviews for phone conversations, but the respectfulness of this young man, was expectational as well hard to find from a young gentleman!! Keep it up Bill Smith.
I spoke to Mr.
I spoke to Mr. Samuel Wright. He was an amazing salesman over the phone. I will definitely be in soon with my Husband Eddy. He was very kind, caring, and knowledgeable. I never leave reviews for phone conversations, but the respectfulness of this young man, was expectational as well hard to find from a young gentleman!! Keep it up Bill Smith.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shelly, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Do not go to the dealership in cullman because they are
Do not go to the dealership in cullman because they are nothing but liars and crooks. Was told if I came up i would definitely leave in a vehicle and wasted 3 hours there because they couldn't help when I went up there. Then manager and another salesman made up excuses for the salesman lying to me. For this to be a family owned business is pathetic. A man's word is everything and they showed today there is no real men working there and their word means nothing. This is one of the worse dealership I ever been to. Don't waste your time. You'll thank me for not going up there cause these are not good people. I don't know how they sleep at night. Just a sorry excuse for a business
Do not go to the dealership in cullman because they are
Do not go to the dealership in cullman because they are nothing but liars and crooks. Was told if I came up i would definitely leave in a vehicle and wasted 3 hours there because they couldn't help when I went up there. Then manager and another salesman made up excuses for the salesman lying to me. For this to be a family owned business is pathetic. A man's word is everything and they showed today there is no real men working there and their word means nothing. This is one of the worse dealership I ever been to. Don't waste your time. You'll thank me for not going up there cause these are not good people. I don't know how they sleep at night. Just a sorry excuse for a business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.