Donohoo Chevrolet

4.8 out of 5 (4.8) 57 reviews

Dealer on Cars.com since November 2013

Currently in stock!

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Today's Hours

Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
57 lifetime reviews.
  • March 15, 2017

    This was like an experience from the past. The pickup I was looking at was white glove clean inside and out and ready for me to drive when I arrived.... I was greeted by a pleasant, professional and prepared sales representative. I drove the pickup, they appraised mine. The paperwork was ready, handled efficiently and in a personable manner. Then a pleasant and very knowledgeable delivery specialist acquainted me with the vehicle features. Everyone that I was in contact with at this dealership was just outstanding as a person and as a professional. I was on my way home within an hour and one-half of arrival. I have not had such a pleasant experience in buying a vehicle in many years. Thanks to all of you.

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! Thanks, Jim, for taking time out of your day to leave us such a wonderful review. We truly appreciate your feedback and are so pleased that your ...experience here at Donohoo Chevrolet was a great one "from the past". Thanks again for allowing us to earn your business and show you the Donohoo Difference! Sincerely, The Donohoo Chevrolet Team


  • 3.0 out of 5
    May 5, 2018

    My husband and I made the 3 hour drive to Fort Payne to purchase a truck. At the end of finishing paper work and signing agreement salesman then advis...ed us that the vehicle only had one key but he promised to order an extra key and mail it to us. After a week we started calling the salesman who would never return our calls. We then called the sales manager who was very short with us and advised us he would have salesman return our call which never happened. We finally reached the salesman who then advised us that we would not be getting the extra key as he had stated. We will never use this dealership again. Now we have to pay out of pocket to get an extra key after purchasing a $50,000 vehicle.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    February 28, 2018

    Good quick service and great friendly staff. They changed my oil and got me out in just few minutes. Price was good as well. Recommend to all

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Multi-Point Inspection

    Complimentary

    Electrical System Diagnosis

    Complimentary

    Brake Diagnosis

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2013

Donohoo Chevrolet in Fort Payne, AL, also serving Chattanooga, TN and Huntsville, AL is proud to be an automotive leader in our area. Since opening our doors, Donohoo Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

"We look forward to seeing you!"
Donohoo Chevrolet
1000 Greenhill Blvd NW Fort Payne, AL 35967
New (256) 273-3221
Used (256) 273-4386
Service (256) 273-3236
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