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Donohoo Chevrolet

(204 reviews)
Visit Donohoo Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (256) 273-3221 (256) 273-3221
Used (256) 273-4386 (256) 273-4386
Service (256) 273-3236 (256) 273-3236

Inventory

See all 489 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2013.
Donohoo Chevrolet in Fort Payne AL also serving Chattanooga TN and Huntsville AL is proud to be an automotive leader in our area. Since opening our doors Donohoo Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
We look forward to seeing you!

Service center

Phone number (256) 273-3236

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donohoo Chevrolet from DealerRater.

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It says on their website ''Our under $20k inventory features popular makes and models that have been thoroughly INSPECTED for quality and performance.'' I bought my 2018 Silverado on 08/04/2026 I test drove it in the pouring rain and it seemed fine and I did not get under the truck that day nor did I notice the hard shift between 1st and 2nd gear. I got under it on 08/25/2026 when I was installing an aftermarket transmission thermal bypass and noticed there is two plates missing that go under the transmission. Wish I could add the pictures I took. Also, there was a code that my code reader will not show but I went to O'Reilly and it showed a po872 switch 3 low voltages. The check engine light was not on. The car fax they ran off and gave me to sign when buying it, is different than the one when you go to carfax website and look at it. I have what they gave me and have a screen shot of what is different online. Ever who does their inspecting is not doing a good job or they just don't care. Either of them.

It says on their website ''Our under $20k inventory features popular makes and models that have been thoroughly INSPECTED for quality and performance.'' I bought my 2018 Silverado on 08/04/2026 I test drove it in the pouring rain and it seemed fine and I did not get under the truck that day nor did I notice the hard shift between 1st and 2nd gear. I got under it on 08/25/2026 when I was installing an aftermarket transmission thermal bypass and noticed there is two plates missing that go under the transmission. Wish I could add the pictures I took. Also, there was a code that my code reader will not show but I went to O'Reilly and it showed a po872 switch 3 low voltages. The check engine light was not on. The car fax they ran off and gave me to sign when buying it, is different than the one when you go to carfax website and look at it. I have what they gave me and have a screen shot of what is different online. Ever who does their inspecting is not doing a good job or they just don't care. Either of them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Took 3 weeks to get my car back and only received a loaner car for 12 hrs. I told them to replace the serpentine belt but they didn?t do it and the oil leak. They put the oil filler part on my car and the gasket failed so now they don?t guarantee to fix the issue. I?m tired of bring my car back there. Tired of them stating Can?t replicate issue when clearly you can hear it?s coming from the wheel bearings on the front tire.

Took 3 weeks to get my car back and only received a loaner car for 12 hrs. I told them to replace the serpentine belt but they didn?t do it and the oil leak. They put the oil filler part on my car and the gasket failed so now they don?t guarantee to fix the issue. I?m tired of bring my car back there. Tired of them stating Can?t replicate issue when clearly you can hear it?s coming from the wheel bearings on the front tire.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The sales team was outstanding and Tyler got things done and made my virtual purchase easy. He also arranged for quick shipping and had the vehicle to me in a couple days. A+++++++

The sales team was outstanding and Tyler got things done and made my virtual purchase easy. He also arranged for quick shipping and had the vehicle to me in a couple days. A+++++++

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales staff was great. Truck is very nice and comfortable. Now to order the bed top.

Sales staff was great. Truck is very nice and comfortable. Now to order the bed top.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The best car buying experience I have ever had. From picking out the car to showing me all the features, it was outstanding and very effecient.

The best car buying experience I have ever had. From picking out the car to showing me all the features, it was outstanding and very effecient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fake ads for cars with inaccurate descriptions. Classic bait and switch to get you to dealership

Fake ads for cars with inaccurate descriptions. Classic bait and switch to get you to dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Easy to deal with knowledgeable staff. Walked in around noon drove the truck home that afternoon. Their technology staff walk me through the truck?s operation very thorough

Easy to deal with knowledgeable staff. Walked in around noon drove the truck home that afternoon. Their technology staff walk me through the truck?s operation very thorough

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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As usual I was kept up with why?s and what they did. They have a team of Matt,Karamie, and Thor that explained everything they did and why. Great work

As usual I was kept up with why?s and what they did. They have a team of Matt,Karamie, and Thor that explained everything they did and why. Great work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We had a great experience purchasing our new vehicle from Donohoo, and I would recommend them to anyone interested in purchasing a vehicle. Everyone was friendly and helpful.

We had a great experience purchasing our new vehicle from Donohoo, and I would recommend them to anyone interested in purchasing a vehicle. Everyone was friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The location would not include the floor liners that was promised to use. I came with cash to buy a Chevy Tahoe 2025. No type of customer service

The location would not include the floor liners that was promised to use. I came with cash to buy a Chevy Tahoe 2025. No type of customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 204 reviews

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