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Nissan of Lumberton

(419 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Lumberton from DealerRater.

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Oil change and brake fluid

Excellent service and personal care by everyone I dealt with. I trust their advice and overall care and will not only come back but also recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Great experience in Service at Nissan of Lumberton. Johnny was transparent and honest and took great care of my Jeep Compass. The car was serviced and cleaned in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My new blessing!!

Everyone at Nissan of Lumberton were awesome. I was so pleased to get my new car!! The time it took from beginning to end was a snap. Stephen was so kind because I was stressed! I am happy with my decision and look forward to doing business with them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

I had the best experience when getting my car serviced. They did a thorough check on my car and replaced my battery. The car was clean when I got it back. It was a fantastic experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

Wonderful service and customer service. Service man who signed me in was great. Saturday is not a day you expect the best customer service. Over and beyond the call of duty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nissan for Life

Damien is always so helpful when I make an appointment and I had actually rescheduled it his appointment due to doctors appointment but I got out earlier than expected and I called and he said come on over we can work you in ! The wait wasn’t long at all !! Thanks Damien !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Not service center

I was sold a 2011 Ford edge which is a very nice vehicle. The service center was awesome and very prompt while doing the work to my vehicle. I picked up my vehicle from the dealership yesterday and today only 24 hours later I have a check engine light on and hopefully it will be resolved without any money from my pocket. But the problem that I did have is I was told by the finance manager that I would be receiving new tires due to the fact the two front tires are bald. I realize they cut me a deal on the vehicle per se and also said that they did everything they could without losing money but I do feel the tires should have been replaced. I know without a doubt they would not put their wife, son, daughter, etc in it the way they look

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change extra

I went in for an oil change. Mechanic found bad tires. Service guy found me tires I could afford and changed them. That is why I go to Lumberton Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The best place to bring your family's transportation

The person that sign my word order in, almost made me change dealerships. A little rough, a matter of fact personality. Thank you for your promptness

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Attentive and courteous

My experience with Lumberton Nissan was enhanced by the personalised attention that exceeded my expectations I highly recommend and commemd Mr. Strickland and the other staff for excellent and professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.