Skip to main content

Lake Shore Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (224 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great place to buy a car

We have been with this dealer fo 17 years. All areas of service are wonderful. We wouldn’t think of buying a car from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Linda for all of your support over the years and for this 5 star review!

Another toyota

I recently bought a corolla se from mike cochran at lakeshore toyota. Mike is a class act and very knowledgeable. The seller and the dealership takes good care of their customers and if he is still working, i will be back to mike to get another toyota. Hopefully next time is the tacoma!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review, James! It is great to hear that you enjoyed your experience with us and your experience with Mike. We hope you enjoy your new Corolla and look forward to helping you with your Tacoma purchase in the future.

buying new car from damen

damen made buying a car quick and easy. he came in on his day off and he genuinely made me feel like a good friend and i’m very happy with how everything was treated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for leaving us such a kind review! We truly appreciate your support and will make sure to pass your comments along to Damen. Please let us know if you ever have any questions.

very satisfied!

We came in last year looking to buy a new car, and had no idea where to began . We were approached by a very nice man who introduced himself as Mike Cochran. He was extremely friendly and knew what he was talking about. He was very patient, and helped us find the perfect car for us. The rest of the team were very nice and helped us in every way possible and made sure that everything was taken care of. This year my husbands car was breaking down and on its last leg , so to speak. They gave us a very good price to trade it in. Before we came in we called and asked for Mike Cochran to assist us again. He knew exactly who we were and immediately welcomed us, and once again helped us find the perfect car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jackie, thank you for taking the time to leave us such a kind review! We are so happy to hear that you enjoyed your experience with us and your experience working with Mike. We truly appreciate your support, and please let us know if you ever have any questions.

Above and beyond service

My family and I have frequented Lakeshore Toyota many times over the years for purchasing cars. Each time, Mark Ramirez has gone above and beyond in taking care of us. For my first car purchase recently, he took care in presenting options that met my needs and wants, and was so friendly throughout what I felt was a daunting decision. After I purchased the car, he and the rest of the team went out of their way to take care of submitting paperwork for me since I live out of state, and even faxed a form to my local DMV within minutes of me calling him. It was amazing service, and so appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for such a kind review! We truly appreciate your support and are so happy to hear that you've had great experiences with us and with Mark as your salesperson. We hope you enjoy your new car, and please let us know if you ever have any questions.

Awesome experience

Wonderful day . No pressure no stress loved it. Would recommend to family and freinds. Diffently will be back for next purchase of car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the review! It is great to hear that you had a wonderful experience with us. We look forward to working with you in the future!

Mike Cochran

Phenomenal overall experience. No pressure and treated me like a friend, not just another person. We will definitely be going back in the future and already recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review, Shawn! It is great to hear you enjoyed your experience with us. I will make sure to pass along your comments to Mike. We appreciate your support and your recommendation. Please let us know if you ever have any questions.

Bought a certified F150

Had a great experience buying a new truck from start to end. Everyone there was very friendly when I came to look at the truck. I had Mike Cochran assist me, he had a great personality and did an excellent job on making sure that I would be satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to leave us this 5 star review! It is great to hear that you had an excellent experience with us and that Mike took great care of you. We hope you enjoy your new truck and please let us know if you ever have any questions.

We were interested in buying a new RAV4

Great experience from beginning to end. Mark was very helpful but never pushy. My husband and I came in on 2 occasions and bought our RAV4 on the third visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the review, Carolyn! It is so great to hear that Mark was able to help you and that you enjoyed your experience with us. We hope you love your RAV4, and please let us know if you ever have any questions.

2012 Altima

This is in regard to Mike who sold me the car. He was informative and provided great customer service. I was in the market for a good used car for my son for college and we quickly identified and purchased one. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for leaving us such a kind review! We are happy to hear that Mike took such great care of you and your son. We appreciate your support, and please let us know if you ever have any questions.