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Bentley Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (580 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2018 state dealer award
2020 consumer dealer award 2018 consumer dealer award
New (866) 712-3192 (866) 712-3192
Used (888) 833-5539 (888) 833-5539
Service (888) 689-5273 (888) 689-5273

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bentley Buick GMC from DealerRater.

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Las, thank you so much for the excellent customer service...

Las, thank you so much for the excellent customer service and the ease of making the purchase of the truck. Totally satisfied with the truck and looking forward to your ongoing customer support and satisfaction. I want to also thank Alex Collazo for his knowledge and above and beyond attitude to make the purchase as painless as possible and to making sure the customers are getting the best possible deal. Thank you. I would highly recommend Bentley Buick GMC Cadillac for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service. Love my new Equinox! Exceptional...

Excellent service. Love my new Equinox! Exceptional Service and they worked quickly to get the sale done. Jeremy and Krystle were very friendly and accommodating. Customer_service_phone_number+1 833 7O4 O496

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Terrible customer service😢

Came in to purchase a 2019 Cadillac no one was in the lobby. Finally someone walks through I spoke and said hi. She looked at me and kept walking. I walked out, took a look at the car and as I was leaving someone came outside asked if they could help me I said no I'll go somewhere else. When someone shows you who they are believe them. They showed me who they are when I walked in and spoke and the lady just looked at me and kept walking. There are to many places that sell cars to be treated like this. Spend your money where you're appreciated.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mr. Knott, Please accept our apologies. We have been understaffed the last few weeks. Our intent is to be helpful and appreciative of your business. Very truly sorry for your experience.

Always a pleasure to buy from Ricky Crook. 5 stars all...

Always a pleasure to buy from Ricky Crook. 5 stars all the way. They have a general manager named Casey who is the Best in the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and positive review! We value your business and look forward to serving you in the future!

Process to purchase was very time consuming ...had to...

Process to purchase was very time consuming ...had to come back 3 times to complete sale ...finance person didn’t want me to drive car home until he had a check in hand ..since I didn’t use their financing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything was super

Just a checkup and oil change with tire rotation. Good visit for my first time with this vehicle. I do plan to utilize Bentley Cadillac for the life of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and rating! We value your business, and please don’t hesitate to let us know when we can help in the future.

Wonderful Experience

The process of purchasing a new vehicle was a wonderful experience. My salesman was very very kind and understanding about the vehicle I was looking for. I hope he is there if I am or if a family member need his assistance in the future. God bless and keep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We love hearing that our customers are happy with their experience at Bentley Buick GMC! We appreciate your business and value you as a customer.

I have been very pleased with my experience with B C. I...

I have been very pleased with my experience with B C. I have never been treated better. Each time I have contacted Bif, he has been more than edgar to assist me. The gentleman in the service dept./ shop were as courtesy as I have met with the others I will, definitely return to B C if I have the need to make another purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

I took my GMC Sierra in for Oil change and tire rotation,,as well as as a minor service recall. The service was done very quickly and professionally. When the service was completed, they told me they had washed my truck! It looked like brand new.... I'm very pleased with Bentley Dealership,and Il highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your positive review. Thank you for taking the time to recommend us. We value your business!

Wesley my salesman worked hard to sell me my SUV! Thank...

Wesley my salesman worked hard to sell me my SUV! Thank you very much! I am. Looking forward to having services completed here in future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review! Please don’t hesitate to let us know how we can serve you in the future. We appreciate your business.