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Parker Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(47 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–5:30pm
Tuesday 9:00am–7:30pm 7:30am–5:30pm
Wednesday 9:00am–7:30pm 7:30am–5:30pm
Thursday 9:00am–7:30pm 7:30am–5:30pm
Friday 9:00am–7:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Will not return

Purchased a 2108 Chevy 2500 on 2/21/23. Joe the Salesman was very courteous. We were presented a clean carfax, no accidents . The drivers seat had some ware and they replaced it with a new one. Next day I noticed the heated seat were not working. Not a big deal, it’s used. 2nd day I noticed a crack on the right rear quarter panel. I took the truck back the following Monday 2/27 to have an appointment scheduled for the seats and have the crack in the quarter panel looked at. Turns out the quarter panel has body filler from the gas tank lid to the rear tail light. They gave me a $1000 minimum estimate to repair it. I asked my salesman, Joe, if they could do anything to help with this, maybe pay for at least half of it. He said they would not. It would have been nice to know about the damage on the truck before buying it. Very unfortunate situation as I assumed I had finally found a decent dealership in Carteret county and would buy again from them in the near future. I will not be returning.

1.0

Will not return

Purchased a 2108 Chevy 2500 on 2/21/23. Joe the Salesman was very courteous. We were presented a clean carfax, no accidents . The drivers seat had some ware and they replaced it with a new one. Next day I noticed the heated seat were not working. Not a big deal, it’s used. 2nd day I noticed a crack on the right rear quarter panel. I took the truck back the following Monday 2/27 to have an appointment scheduled for the seats and have the crack in the quarter panel looked at. Turns out the quarter panel has body filler from the gas tank lid to the rear tail light. They gave me a $1000 minimum estimate to repair it. I asked my salesman, Joe, if they could do anything to help with this, maybe pay for at least half of it. He said they would not. It would have been nice to know about the damage on the truck before buying it. Very unfortunate situation as I assumed I had finally found a decent dealership in Carteret county and would buy again from them in the near future. I will not be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Aewsome place and people

Janice at service desk was very helpful quick and responsive . All departments are good and fast very quick and helpful . Car for all your car repairs. Buying a car made easy. I came in and was shocked with how fast service department got me in and new what was wrong g with my ac

5.0

Aewsome place and people

Janice at service desk was very helpful quick and responsive . All departments are good and fast very quick and helpful . Car for all your car repairs. Buying a car made easy. I came in and was shocked with how fast service department got me in and new what was wrong g with my ac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

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1.0

Would not recommend

I purchased a 2015 Honda Odyssey from Brentley. We noticed something not right with the transmission less than a month later. I called and left two messages without a return call. And then about three months after the purchase, realized that the transmission needed replaced. Service after the sale is important and this dealer failed….

1.0

Would not recommend

I purchased a 2015 Honda Odyssey from Brentley. We noticed something not right with the transmission less than a month later. I called and left two messages without a return call. And then about three months after the purchase, realized that the transmission needed replaced. Service after the sale is important and this dealer failed….

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (252) 648-0495 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!

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5.0

Parker Buick in Morehead City, NC

Travis was our salesman and he was exceptional! Tim was also GREAT! He was very helpful in explaining every part of the buying process to us and explaining things that we did not understand. He was very patient and friendly.

5.0

Parker Buick in Morehead City, NC

Travis was our salesman and he was exceptional! Tim was also GREAT! He was very helpful in explaining every part of the buying process to us and explaining things that we did not understand. He was very patient and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Buying a Lacrosse

Easy to work with and a pleasure to do business with!

5.0

Buying a Lacrosse

Easy to work with and a pleasure to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Service

This dealership continues to be a top notch business. They have been in business for 70 years.

5.0

Service

This dealership continues to be a top notch business. They have been in business for 70 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Oil change

Good dealership to buy a car and a great service department

5.0

Oil change

Good dealership to buy a car and a great service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Great service

Travis Babb was very helpful and efficient period was in and out in less than 30 minutes. Thanks

5.0

Great service

Travis Babb was very helpful and efficient period was in and out in less than 30 minutes. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Parker Buick/GMC Review

Came in for a used car. Found a great deal on a new one. Wonderful service. Great people. Fully recommended.

5.0

Parker Buick/GMC Review

Came in for a used car. Found a great deal on a new one. Wonderful service. Great people. Fully recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Parker Buick GWC

Was treated very professionally the vehicle was taken care of right away and received it back in a timely manner

5.0

Parker Buick GWC

Was treated very professionally the vehicle was taken care of right away and received it back in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 47 reviews