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Parker Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Marna D. Congleton, Customer

Granted an appointment at a convenient time for me. Service Manager went over details of repair/service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The person that help me was very professional

Had my vehicle inspected, it was fast and the service was professional and the attitude of, The staff was outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Highly recommend!

Great work, people and service! What more can I say!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Battery Replacement

I went into the service department needing a new battery, explaining how the road service company which got me jump-started recommended a GM battery over the last battery purchased at Advance Auto. I got a new Delco battery quickly, and was not charged for the labor to replace it. This was a surprise, and it was much appreciated. My car has had nothing but service from Parker Buick since it was purchased new in 2005, The service people at Parker are friendly, helpful and customer focused.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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What would you like here?

Great service: Chris was a very professional, and knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hassle free buying

They made the process of getting a new car extremely easy and hassle free. I fully expected it to be an all day event, but not here at parkers. I was in and out and had my brand new dream truck I've always wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They went above and beyond

Brian and Chuck went above and beyond in helping me get my new Yukon. They were very easy to work with and made me feel at ease through the whole process. I have already sent 2 friends and gotten my referral checks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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got a great price

Wayne and Tim got me a great price on my new truck. I've already sent them a few friends .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasent staff

Pleasant staff. Everyone was extremely helpful and easy to work with. I will be going there to buy my next truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience with the service department

I love getting my truck serviced at Parker GMC. I have been going there since I moved to Morehead years ago. The new service manager Chris is a pleasure to work with. He makes an otherwise dull experience an absolute delight. They take the time to explain things very well and make it easy to understand. I recommend their service department to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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