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Chatsworth Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chatsworth Ford from DealerRater.

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Family Business

Sales person Jimmy Wilbanks was most professional and made my wife and myself feel at ease and right at home. Roger Hobbs also made us feel comfortable with the financing. The folks at Chatsworth Ford seems to be one big happy family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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customer service

I was able to get exactly what I wanted at Chatsworth Ford. The people are very friendly and had great customer service. I will give them as much business as I can!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hannah Saylors

Service was great. They made me feel comfortable and I was happy with the end result. I would recommend anyone to go with Chatsworth Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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JHuffman

Great service! Chatsworth Ford is the best place to buy a car. Corey Sims was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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LISA BURGESS

Found the perfect vehicle here and the purchase process was quick and efficient. Very Friendly and Professional staff from sales though service department. I also had a recall on the vehicle that was taken care of promptly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My wife was very surprised!

Excellent service, I was really pleased with the process of getting the Expedition. I was happy with the way Chatsworth Ford helped my surprise my wife with it! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Expedition Man

I appreciated the information during and after purchase. I also appreciate the follow ups. I especially loved the free cookies and coffee mugs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad we could help surprise your wife! If she would like any assistance with the technology on your Expedition, tell her to stop by any time. Thank you

Great Place to buy

Everything was great! Start to finish, no issues! Hank made buying a car a fun experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Focus Driver

Nobody has ever worked on my focus except Chatsworth Ford. I have been well pleased with the way they treat me. Right after my warrenty went out, my alternator broke and they said they hated to see that happen to anyone and fixed it free of charge. They will always get my business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I'm glad we could help! Thank you for your continued patronage.

Focus Friend

I came to Chatsworth Ford with a friend to get the oil changed in her vehicle. She told me of the great service she alway recieves. I spoke with the management and was greated with a friendly smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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