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Chatsworth Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

Inventory

See all 6 vehicles from this dealership.

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chatsworth Ford from DealerRater.

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Very great dealership Service is truly 100%.

Very great dealership Service is truly 100%.Had a engine replacement done Very satisfied/and around 12/15 Works service performed was excellent 👍

Very great dealership Service is truly 100%.

Very great dealership Service is truly 100%.Had a engine replacement done Very satisfied/and around 12/15 Works service performed was excellent 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Nice Mustang at a fair price. Thats Good.

Good people and Good deals. Worked with me and showed me that they actually wanted my business. I would recommend them to anyone. Go see them

Nice Mustang at a fair price. Thats Good.

Good people and Good deals. Worked with me and showed me that they actually wanted my business. I would recommend them to anyone. Go see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor service. No updates. Service wasn’t completed

This was the worst service I ever had. They put twenty five miles on my car trying to find the issue. They didn’t complete service.

Poor service. No updates. Service wasn’t completed

This was the worst service I ever had. They put twenty five miles on my car trying to find the issue. They didn’t complete service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Damaged my dash

Damaged my dash during an $1800ish ac repair. Promised to replace my dash. Then refused, offered to patch it up instead. Should do what their service manager said he would do. Costs way too much to get customers to come to a dealership, only to treat them like they are unreasonable whe THEY screw up. I even gave them a perfect survey after they ruined my dash, assuming they would honor their word like a good business does. They should know that it only costs more money, and potential customer loss when you treat a good local family like this. We will let everyone know, and take it to litigation if this is not made right. Soon.

Damaged my dash

Damaged my dash during an $1800ish ac repair. Promised to replace my dash. Then refused, offered to patch it up instead. Should do what their service manager said he would do. Costs way too much to get customers to come to a dealership, only to treat them like they are unreasonable whe THEY screw up. I even gave them a perfect survey after they ruined my dash, assuming they would honor their word like a good business does. They should know that it only costs more money, and potential customer loss when you treat a good local family like this. We will let everyone know, and take it to litigation if this is not made right. Soon.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy Customer

I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.

Happy Customer

I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Everyone's so nice!

Everyone was nice and helpful and the place was really clean and had a place for my Daughter to play while we waited.

Everyone's so nice!

Everyone was nice and helpful and the place was really clean and had a place for my Daughter to play while we waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Thomas. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to stop by for a visit if you need any assistance. Sincerely, The Chatsworth Ford Team

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Great service. Felt like doing business friends.

Friendly and very helpful. Treating me very well. Listening to what I had to say and needed. Gave me a great deal and close it easily.

Great service. Felt like doing business friends.

Friendly and very helpful. Treating me very well. Listening to what I had to say and needed. Gave me a great deal and close it easily.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Chatsworth Ford Team

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Great service, fair prices

Good prices, great customer service and they didn't take long to fix my recalls, I will continue to take my vehicles there.

Great service, fair prices

Good prices, great customer service and they didn't take long to fix my recalls, I will continue to take my vehicles there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kristie, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Chatsworth Ford. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Chatsworth Ford Team

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Great service

Friendly and knowledgeble staff. I feel as though they care about me and my car. They did the full service in a very timely manner.

Great service

Friendly and knowledgeble staff. I feel as though they care about me and my car. They did the full service in a very timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Gina! We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Chatsworth Ford Team

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Excellent experience with both sales and service

We bought a new Explorer and slightly used Transit Connect from Chatsworth Ford, and we couldn't be happier. Jimmy found what we needed and let us test drive it, Roger hooked us up with the financials, and we were driving in no time. Service visits for maintenance are always easy with no problems. I usually wait on the Works services (oil change, tire rotation, inspection, etc.) to be completed, and it doesn't take very long. I recommend Chatsworth Ford if you need a new vehicle or any service work. We plan to buy our next vehicles here for sure.

Excellent experience with both sales and service

We bought a new Explorer and slightly used Transit Connect from Chatsworth Ford, and we couldn't be happier. Jimmy found what we needed and let us test drive it, Roger hooked us up with the financials, and we were driving in no time. Service visits for maintenance are always easy with no problems. I usually wait on the Works services (oil change, tire rotation, inspection, etc.) to be completed, and it doesn't take very long. I recommend Chatsworth Ford if you need a new vehicle or any service work. We plan to buy our next vehicles here for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing about your visit with us, and congratulations on your purchase! Jimmy and Roger are assets to Chatsworth Ford, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. All the best, The Chatsworth Ford Team

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See all 186 reviews