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Reviews

4.6
Average based on 31 reviews
  • Great place to buy a Ford

    Chatsworth Ford is far and above the best place I have found to buy a Ford in the Chattanooga TN to Rome GA area. They are honest and upfront abou...

    Dealer Response

    Thank you for your Review Stu! Enjoy your cookies and coffee mugs! Check out our Owner Advantage Program during your next service visit!


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    Chatsworth Ford is far and above the best place I have found to buy a Ford in the Chattanooga TN to Rome GA area. They are honest and upfront about financing and have offered me a fair trade in each time I have returned to purchase a vehicle. I have shopped around each time and every time they were able to beat any other dealership's offer. The only complaint that I could have is that their inventory is not a big as some other dealerships and that their service dept is closed on Saturdays currently. (It would be alot more friendly for the customer if they were closed one or 1/2 day during the week and open on Sat. in my opinion.) The inventory size isnt really a huge deal as they have always been willing to work with other dealerships to locate anything I wanted down to the exact features. I have always felt like going there you are treated like a person and not like a $. If I see anyone I have dealt with in the past outside of the dealership they always speak to me and my family and always know our name. Service like that is hard to find nowadays.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for your Review Stu! Enjoy your cookies and coffee mugs! Check out our Owner Advantage Program during your next service visit!


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  • Happy customer

    Thanks chatsworth ford for making it right i greatly appreciate your concern for happy customers i will be honored to use you as my dealer for gre...


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    Thanks chatsworth ford for making it right i greatly appreciate your concern for happy customers i will be honored to use you as my dealer for great satisfaction. Be Blessed. ....

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Not a happy customer

    On 11-5-2015 my truck was missing while idling and would sputter when accelerating so i took it to Chatsworth ford who inspected and diagnosed the...


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    On 11-5-2015 my truck was missing while idling and would sputter when accelerating so i took it to Chatsworth ford who inspected and diagnosed the problem said it was my intake leaking water on to the #5plug. Amber in service asured me that i may or may not need the inake it may just have a blowed intake gasket. So she told me 1300 dollars was what i would be charged for there service and asured me it would fix the problem. Intake,intake gasket,new plugs,2 new coil packs,thermostat, thermostat gasket. I picked my truck up on 11-6-2015 and i had the same problem i did when i took it there.i called and told amber it was doing the same thing she said o you may have some more coil packs gone bad.so i took it to an auto parts store that i barley made it to because of the sputtering it was worse than it was when i took it. They hooked it up on a computer told me it was my #7 coil pack not firing i bought the coil pack put it on myself and the problem was solved took it back to reset the alarm. I was charged for a job that was supposed to fix my truck but it didn't i fixed.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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