Chatsworth Ford

This dealership has a tendency to not call a person back. Doesn’t want to service my car that I bought from another Ford dealership. Even though I purchased 1 that was good for all Ford dealership!!!

Fantastic people, wonderful customer service and the perfect place to purchase a vehicle. Hands down, the easiest vehicle purchase we have ever done. Brittany Brown was the sales rep who worked with us and she was amazing. Cory Sims, the finance manager was also extremely friendly and helpful. Can't recommend these guys enough !

Bought a used 2007 Ford Explorer sport trac. Not even 2 months into it, already had to put $6000 more into motor and transmission. Driveshaft almost fell out while driving. Very dangerous place to purchase a vehicle.

Very great dealership Service is truly 100%.Had a engine replacement done Very satisfied/and around 12/15 Works service performed was excellent 👍

Good people and Good deals. Worked with me and showed me that they actually wanted my business. I would recommend them to anyone. Go see them

This was the worst service I ever had. They put twenty five miles on my car trying to find the issue. They didn’t complete service.

I wanted to take a little time out of my day to share an amazing buying experience. I consider myself to be a fair and honest person, and that is what I expect when I am making a purchase, especially a large purchase. Unfortunately in todays world customer satisfaction is something for days gone by. Understandably many companies deal on line and never have to interact with the customer, but that should not mean the people behind the profit are forgotten. At Chatsworth Ford the good ole days are still alive and they are thriving. Good old fashioned customer service is alive and wants and concerns of the customer are still a priority. I had the pleasure to do business with Randy Boswell and Jonathon Kidd. Randy was fair, honest, and upfront with absolutely every aspect of the transaction. Never once did Randy or anyone at Chatsworth Ford overpromise and underdeliver! There is a line between profit and people and that line is thin. Randy and his team walked that line with perfection and realistic expectations. I can not be more upfront with how well I was treated and how many times Randy went the extra mile on my behalf. I now consider the fine folks at Chatsworth Ford part of my Ford Family. I can not wait to make my next Ford purchase, and I will be recommending Chatsworth Ford to all of my friends and family.

Damaged my dash during an $1800ish ac repair. Promised to replace my dash. Then refused, offered to patch it up instead. Should do what their service manager said he would do. Costs way too much to get customers to come to a dealership, only to treat them like they are unreasonable whe THEY screw up. I even gave them a perfect survey after they ruined my dash, assuming they would honor their word like a good business does. They should know that it only costs more money, and potential customer loss when you treat a good local family like this. We will let everyone know, and take it to litigation if this is not made right. Soon.

I walked in at 7:30 PM yesterday, shook hands and walked out with a deal 20 minutes later. Picked up the vehicle this morning at 10:00 AM and was back home before lunch.

Just had my 2015 F-150 Lariat serviced and asked that two issues (water accumulating in a rear door and an intermittent beeping sound) with the truck be looked into. My truck was ready early and they corrected both issues for me. The beeping sound had been a annoyance for me and it turned out to be coming from an after-market monitoring device which I had canceled the service for, but I had forgotten to remove the device. Their technician drove the truck and figured out what was causing the beeping sound!!! I am one HAPPY CAMPER!!!