Greg Lair Buick GMC

4.0
(188 reviews)
Visit Greg Lair Buick GMC
Sales hours: 8:00am to 7:30pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–7:30pm 8:00am–6:00pm
Tuesday 8:00am–7:30pm 8:00am–6:00pm
Wednesday 8:00am–7:30pm 8:00am–6:00pm
Thursday 8:00am–7:30pm 8:00am–6:00pm
Friday 8:00am–7:30pm 8:00am–6:00pm
Saturday 8:30am–7:30pm Closed
Sunday Closed Closed

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New (806) 576-4783 (806) 576-4783
Used (806) 553-6862 (806) 553-6862
Service (806) 391-1138 (806) 391-1138

Inventory

See all 140 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2017.
Home of the FREE LIFETIME POWERTRAIN WARRANTY!
Why buy from Greg Lair Buick GMC?
-Exclusive Lifetime Powertrain Warranty at NO COST comes with EVERY New & Used Vehicle with under 100000 miles Even Diesels! (not for commercial use)
-Best Prices?Guaranteed! Eggs are cheaper in the country you know!
-Totally Transparent Sales Process
-Nationwide Front Door Delivery.
-Industry Leading Customer Service!
-We believe that the most important purchase that you make at Greg Lair is the NEXT one. With this in mind our focus is not just satisfying you but making you a customer for life.
Home of the Lifetime Powertrain Warranty

Service center

Phone number (806) 391-1138

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.0
(188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Best dealership ever !!!!

Best dealership experience everytime I come here. Greg Lair has my business for life !!!!

5.0

Best dealership ever !!!!

Best dealership experience everytime I come here. Greg Lair has my business for life !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Lori. Best, The Greg Lair Buick GMC Team

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1.0

So bad I cancelled my order.

Didn't even have the title of the car they were selling me. Wired them the money and 3 weeks go by and I still can't pick up the car. Cancelled the sale.

1.0

So bad I cancelled my order.

Didn't even have the title of the car they were selling me. Wired them the money and 3 weeks go by and I still can't pick up the car. Cancelled the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Greg Lair Buick GMC Team

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5.0

Showed different vehicles and.

Showed different vehicles and. Test drove several finally decided on the GMC 2023 Acadia. Awesome

5.0

Showed different vehicles and.

Showed different vehicles and. Test drove several finally decided on the GMC 2023 Acadia. Awesome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Greg Lair Buick GMC Team

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5.0

Retired

I liked the car I found & was satisfied with the offer. Got great service & was well taken care of.

5.0

Retired

I liked the car I found & was satisfied with the offer. Got great service & was well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kay, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, The Greg Lair Buick GMC Team

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5.0

GREG LAIR BUICK GMC CANYON TX

THE SERVICE DEPARTMENT IS AMAZING!! I HAVE BEEN USING THEM FOR THE LAST TWO YEARS. ON MY LAST VISIT I WAS RUNNING AHEAD OF SCHEDULE AND SHOWED UP 30 MINUTES EARLY TO MY APPOINTMENT. THEY STILL TOOK MY CAR IN RIGHT THEN HAD THE OIL CHANGE DONE AND EVERYTHING BEFORE MY SCHEDULED APPOINTMENT AT 5PM!!! I SENT MY REALLY GOOD FRIENDS TO PURCHASE THEIR CAR HERE JUST FOR THE AMAZING SERVICE DEPARTMENT, SALES DEPARTMENT, AND THE AMAZING WARRANTY THEY HAVE. THANK YOU GREG LAIR TEAM FOR ALWAYS GOING ABOVE AND BEYOND!!

5.0

GREG LAIR BUICK GMC CANYON TX

THE SERVICE DEPARTMENT IS AMAZING!! I HAVE BEEN USING THEM FOR THE LAST TWO YEARS. ON MY LAST VISIT I WAS RUNNING AHEAD OF SCHEDULE AND SHOWED UP 30 MINUTES EARLY TO MY APPOINTMENT. THEY STILL TOOK MY CAR IN RIGHT THEN HAD THE OIL CHANGE DONE AND EVERYTHING BEFORE MY SCHEDULED APPOINTMENT AT 5PM!!! I SENT MY REALLY GOOD FRIENDS TO PURCHASE THEIR CAR HERE JUST FOR THE AMAZING SERVICE DEPARTMENT, SALES DEPARTMENT, AND THE AMAZING WARRANTY THEY HAVE. THANK YOU GREG LAIR TEAM FOR ALWAYS GOING ABOVE AND BEYOND!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Greg Lair Buick GMC Team

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5.0

Great Service

Took my year old GMC Canyon in for a suspension noise. They understood the issue and took care of it in a timely manner. Very professional and courteous.

5.0

Great Service

Took my year old GMC Canyon in for a suspension noise. They understood the issue and took care of it in a timely manner. Very professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous and very professional service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, The Greg Lair Buick GMC Team

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2.0

Oil change

After coming in for a oil change, now my screen for the radio & All things is Blank. YouTube tells us that somehow while tearing apart my glove box to get to the filters they have damaged the connection. Apparently now I have to pay to have it fixed. BUT I DID PAY $280. 00 for new filters!

2.0

Oil change

After coming in for a oil change, now my screen for the radio & All things is Blank. YouTube tells us that somehow while tearing apart my glove box to get to the filters they have damaged the connection. Apparently now I have to pay to have it fixed. BUT I DID PAY $280. 00 for new filters!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
Dealer response

Tommy, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Best, The Greg Lair Buick GMC Team

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1.0

Purchased a 2022 Denali from them last year for 85k.

Purchased a 2022 Denali from them last year for 85k. They low balled on my trade (2021 Silverado High Country 2500hd with 13k miles). As I wanted the new truck and there weren't many available within 500 miles I accepted their trade offer of 65k. This year I had planned on returning to Greg Lair to purchase a loaded 2023 Sierra Denali 2500hd. I was told that they would only give 65k for my 85k truck. That was the KBB estimate for a vehicle in fair condition. My truck is at least in the very good category. Before they made me an offer for my trade they requested details about what type of options my trade had including the type of engine. Shouldn't they have all the details on my trade already? After all they sold me truck new 11 months ago. I guess they don't keep records. The sales advisor also strongly suggested that I go with one of the financial institutions they use and I quote, "I make a little money if you use one of them, 3 or 4 hundred dollars more". Long story short, I came across a near identical truck and I received a signed and written trade offer of $74,500 for my trade. $9500 more than Greg Lair offered. I will be picking up my new truck tomorrow from the other dealership. I felt like I was more than fair with Greg Lair this time around. I didn't demand they match the other dealerships offer. I politely ask if the could come close. It's sad because I drove over 400 miles to purchase my last truck from Greg Lair and bragged them up to everyone I talked to. .............and this is the way they treat their customers? Never again Greg Lair!

1.0

Purchased a 2022 Denali from them last year for 85k.

Purchased a 2022 Denali from them last year for 85k. They low balled on my trade (2021 Silverado High Country 2500hd with 13k miles). As I wanted the new truck and there weren't many available within 500 miles I accepted their trade offer of 65k. This year I had planned on returning to Greg Lair to purchase a loaded 2023 Sierra Denali 2500hd. I was told that they would only give 65k for my 85k truck. That was the KBB estimate for a vehicle in fair condition. My truck is at least in the very good category. Before they made me an offer for my trade they requested details about what type of options my trade had including the type of engine. Shouldn't they have all the details on my trade already? After all they sold me truck new 11 months ago. I guess they don't keep records. The sales advisor also strongly suggested that I go with one of the financial institutions they use and I quote, "I make a little money if you use one of them, 3 or 4 hundred dollars more". Long story short, I came across a near identical truck and I received a signed and written trade offer of $74,500 for my trade. $9500 more than Greg Lair offered. I will be picking up my new truck tomorrow from the other dealership. I felt like I was more than fair with Greg Lair this time around. I didn't demand they match the other dealerships offer. I politely ask if the could come close. It's sad because I drove over 400 miles to purchase my last truck from Greg Lair and bragged them up to everyone I talked to. .............and this is the way they treat their customers? Never again Greg Lair!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Best, The Greg Lair Buick GMC Team

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5.0

tonymonroe@windstream.net

They always are friendly and helpful when I bring my pickup in for servicing.

5.0

tonymonroe@windstream.net

They always are friendly and helpful when I bring my pickup in for servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tony and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Greg Lair Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, The Greg Lair Buick GMC Team

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5.0

Greg Lair

I was welcome with open arms. They greeted me at the door, with beverages of my choice. The whole center was nice and kind. I prayed before I went and came home with a nice car. The warranty on my car is lifetime. The BEST place in Amarillo, I wouldn?t choose anyone else. My next car will be through them. Keep up the good job!!!! Service is awesome!

5.0

Greg Lair

I was welcome with open arms. They greeted me at the door, with beverages of my choice. The whole center was nice and kind. I prayed before I went and came home with a nice car. The warranty on my car is lifetime. The BEST place in Amarillo, I wouldn?t choose anyone else. My next car will be through them. Keep up the good job!!!! Service is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Greg Lair Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, The Greg Lair Buick GMC Team

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