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BURNS CHEVROLET CADILLAC

(139 reviews)
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BURNS CHEVROLET CADILLAC from DealerRater.

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No Regrets!

This being my first time buying a car, I was a bit unsure of how to approach everything. I was prepared to just go on the lot and look (even though I saw and knew the car I was coming for). Before I could get to the door, I was greeted by Will Martin. He introduced himself and I told him what I was looking for. Without hesitation, he took me inside out the heat to get more info and ask the typical questions. From the very beginning of this process to the end, Will was real, honest, and upfront about the entire process. When it was time to sign the paperwork, he thoroughly explained each document I was required to sign and answered any and every question I had. Because of his service and professionalism, I never second guessed my decision to come from Charlotte to Rock Hill to make this purchase! I was in and out in about two hours (contrary to the experiences I've heard). And while I don't necessarily have to come back to Rock Hill for service, I may come by every now and then because of Will's friendliness, professionalism, and honesty! I'd definitely recommend them for your next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chevy equinox purchase experience

Worked with salesman Will Martin. Good salesman not pushy or over bearing. Got an agreeable deal on a 2015 certified vehicle. Overall great experience with Burns Chevy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Repeat Customer

We leased a 2018 Chevy Colorado and were very happy with the customer service before, during and after the purchase process. We've done business with Burns Chevrolet-Cadillac in the past and will continue to do business with them in the future. Their customer service is top notch and their pricing is as competitive as it gets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top-notch Service

I cannot thank salesman Brandon Hinton enough for such an excellent vehicle purchasing experience! The entire process was thorough and professional from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

They made purchasing my car very easy and pretty quick. My sales person Miguel was on top of everything I asked and found out if he was 100% sure. He has still been helpful after my purchase with any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I had an AMAZING experience buying a car from Burns Chevrolet in Rock Hill, SC. The staff is very friendly and helpful. My sales representative Gabby did an amazing job and was a joy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Great customer service by Elizabeth. She was very helpful and helped me find as well as purchase my new car! Thanks a million, I'm enjoying my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AWESOME DEAL. BURNS AUTO CREDIT IS BEST

Rikita and Dan at Burns Auto Credit in Spartanburg are awesome. Easy to deal with honest hard working people who helped me get in the car I wanted the first time. Fast, painless qualifying even for less than awesome credit. Thanks for making my day GREAT!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Time .

Had a awesome experience buying a new car at Burns Chevrolet Cadillac in Rock Hill. My salesman Miguel Ortiz was fantastic. He was patient with me and didn't rush me. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a car

Brought a Escalade from Miss Freddi.She made us feel right at home and took great care of my family went the extra mile to please us since we live so far away from the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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