Reviews
The Best Dealership Ever.
The Best Dealership Ever. Fast, Transparent, Thank You Zachary Tapp. You are Simply the Best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No problems .
No problems . Jeff and the team were great. Very helpful and knew what he was doing..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Let without a car for the first 3 days of a warranty
Let without a car for the first 3 days of a warranty repair. Was told parts on back order no timeline so I took the rental car on business trip and my truck was done they then made me pay for the over days on my rental car. So no car for 3 days then I had to rush back from Nashville and pay the day overage out of my pocket. Terrible service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Robert, We’re very sorry for the miscommunication regarding your rental return — that’s not the experience we want for our customers. Scott Nixon, our Service Manager, will be reaching out to you directly to get this fully resolved and make things right. Thank you for bringing it to our attention and for giving us the opportunity to correct it. — The Mountain View Chevrolet Team
They got my truck in same day and had it repaired the
They got my truck in same day and had it repaired the following morning. Falicha is one of the best service advisors I have worked with in over 20 years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the purchase of our vehicles to the service they
From the purchase of our vehicles to the service they provide, Mtn View Chevy has always been great to deal with. I plan to keep using them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Appointment time is only to get in the door not to start
Appointment time is only to get in the door not to start work. All other appointment times are to start work. Cost was excessive, will not be back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Stan, Thank you for sharing your feedback. We understand how frustrating it can feel when a scheduled appointment doesn’t seem to move as quickly as expected. At Mountain View Chevrolet, appointment times are designed to get your vehicle checked in and prioritized in our workflow — but depending on the day’s volume and the type of service being performed, there can occasionally be some delays before work begins. We truly appreciate your patience and your business, and we’ll continue working to improve scheduling and turnaround times for our service guests. If you’d like to discuss your visit further, please don’t hesitate to reach out to our Service Manager, Scott Nixon, at 423-266-0181. — The Mountain View Chevrolet Service Team
Zack was great!
Zack was great! Had a great experience with him! Highly recommend. Everyone was great inside the store!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went smoothly and Zach went to work for me
Everything went smoothly and Zach went to work for me getting a great deal on the 2026 Colorado. The Lifetime power train warranty Mountain View Chevrolet has is a great reason to buy from them !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always excellent service.
Always excellent service. I was able to get an appointment the next day and the service was quick and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had to bring back corvette several times.
Had to bring back corvette several times. For parts and work. Niki kept me informed and was very sweet. So far repairs seem to be working well. Staff was very courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair