Reviews
Nice car, good price Christian Townsend was a great
Nice car, good price Christian Townsend was a great experience. Much better then I ever had and I am 75 year old
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ben Taylor was my sales rep and not only was he
Ben Taylor was my sales rep and not only was he professional he was also efficient and cognizant of my time. This may have been the second vehicle I’ve purchased but it certainly won’t be my last! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service was excellent but wait is long for an
Customer service was excellent but wait is long for an oil change even when it's not busy
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My experience was the best yet.
My experience was the best yet. Everyone was professional, courteous and very timely 5 star experience!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service advisor, Jeff, was great.
Service advisor, Jeff, was great. He kept me informed along the way and made sure my vehicle was in the shop on time. The service quality at MTN View Chevy was outstanding. They performed the requested service and answered my questions on additional services I’d like to do in the future and set expectations on what that timing would be.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ben Taylor was the best sales person!
Ben Taylor was the best sales person! He wasn’t pushy and easy to deal with! I needed some paperwork after the sale he made sure I received it! I would highly recommend him to anyone!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Exultant They did a super fantastic excellent superb
Exultant They did a super fantastic excellent superb outstanding brilliant marvelous first class job wonderfully done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The final price was more than I was told and it took
The final price was more than I was told and it took longer than expected. While this is not a big deal this was not communicated until after I contacted the dealership. The car is running fine but the same warning lights are still appearing.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi J. Finch, Thank you for bringing this to our attention — I’ve reviewed your repair order personally. It appears the labor time on your visit was adjusted slightly from the original quote (2.6 hours) to the final charge (3.0 hours). That’s on us for not communicating it more clearly, and we’ll be happy to make that right for you. Regarding the warning messages, your vehicle still shows two active wheel-speed sensor codes. After replacing the electronic brake control module (EBCM), those sensors were tested and found to be aftermarket parts. We provided an estimate to replace them with OEM sensors, but that repair was declined at the time. If you’d like to revisit either concern — the billing or the remaining warnings — please contact me directly at 423-266-0181 so we can get it resolved. — Scott Nixon, Service Manager Mountain View Chevrolet
Jason was so great to work with.
Jason was so great to work with. We spoke on the phone about what I was looking for prior to me coming in. The team was wonderful in making my trade in a great experience. Highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dexter and Ben were wonderful to work with, as well as
Dexter and Ben were wonderful to work with, as well as the rest of the guys we worked with in our process. 10/10 would recommend
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car