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Reviews

Average Ratings

5.0
87 lifetime reviews.
  • First Time Car Buyer!

    My sales consultant was Christina Barham. I am a recent college graduate and after getting my first job I decided it was time to invest in a new c...

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Haylee! Thank you again for choosing Cella Ford, and we hope to see you again...


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    My sales consultant was Christina Barham. I am a recent college graduate and after getting my first job I decided it was time to invest in a new car. My previous vehicle was costing more to repair than it was worth and had very high mileage. Since this was my first time purchasing a vehicle, I was nervous going in to the process. Christina was very helpful and easy to work with. She answered all of my questions and remained patient with me as I decided what exactly I wanted. I never felt rushed or pushed towards a vehicle. I ended up going with a 2016 ford Fusion and I absolutely love it! Overall I had a great experience and would recommend her to anyone looking to purchase a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Haylee! Thank you again for choosing Cella Ford, and we hope to see you again soon!


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  • Upgrade!

    Christina sold me my Escape 5 years ago. When it was time to upgrade our other car, she was the only person I trusted. She worked hard to get me ...

    Dealer Response

    Jen, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist ...


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    Christina sold me my Escape 5 years ago. When it was time to upgrade our other car, she was the only person I trusted. She worked hard to get me prices on vehicles I wanted to see and stayed late to help us get into the car we wanted. Our wait time through the process was pretty rough but that was no fault of Christina's. She even set us up the next day with a courtesy vehicle to go grab some lunch while out new car was being detailed. We also worked with Lisa who was helpful and polite. We will continue to work with Christina as long as we can. She is accommodating, knowledgeable and not pushy. She's a pleasure to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jen, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist you, please let us know! Take care!


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  • Great Customer Seervice

    Prompted email responses from the internet sales manager was courteous and polite. Unfortunately I did not purchase a vehicle this time for Cella...

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!


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    Prompted email responses from the internet sales manager was courteous and polite. Unfortunately I did not purchase a vehicle this time for Cella Ford but I would recommend them based on service I received.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!


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  • Great buying/trading experience.

    We just purchased our 4th vehicle through the years from Cella Ford. Christina Barham helped with all of our questions and was very knowledgeable...


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    We just purchased our 4th vehicle through the years from Cella Ford. Christina Barham helped with all of our questions and was very knowledgeable. She made the buying experience very pleasant and we are happy with our new Escape! I would highly recommend Christina when shopping for a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Gold standard for car buying experience

    Christina was our salesperson, we were very pleased with the price and the service she provided helping to sync our phones to the car and taking u...


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    Christina was our salesperson, we were very pleased with the price and the service she provided helping to sync our phones to the car and taking us on multiple test drives. First time I've actually enjoyed the car buying process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Best experience buying a vehicle

    Christina helped me get out of a truck I was really far in debt with and after everyone else in eastern nc told me that there's nothing possible t...


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    Christina helped me get out of a truck I was really far in debt with and after everyone else in eastern nc told me that there's nothing possible they can do her and her friend and the great team at cella ford worked hard and didn't give up on me and found a vehicle that I love and was able to trade my old truck in! If your looking on getting a vehicle I recommend them! Hard working people and not just trying to take your money like most but building a friendship and a customer that will always come back! Thank y'all for such a great buying experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Christina at Cella Ford

    Christina at Cella Ford was very helpful and knowledgable and made my experience buying a truck so much more pleasant. This was the second truck ...

    Dealer Response

    Richard, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anythi...


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    Christina at Cella Ford was very helpful and knowledgable and made my experience buying a truck so much more pleasant. This was the second truck I bought from her. She went far and beyond her duty to ensure I was completely satisfied in my purchase. Christina took the time to really explain everything and answered all of my many questions. I highly recommend Cella Ford and am grateful for having such a caring person to help me. She treats you like a person not another sale.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • As usual, happy customer's!

    This is the fourth vehicle we have purchased from Christina, but the third from Cella Ford. While Christina and Rufus has always been patient with...


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    This is the fourth vehicle we have purchased from Christina, but the third from Cella Ford. While Christina and Rufus has always been patient with my pickyness, they have always put our satisfaction first and gone far and beyond to achive our happiness. Thank y'all for working with our budget, being honest, always being helpful and always treating us like family, not customer's. Love y'all!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience at Cella Ford

    Christina at Cella Ford was so helpful and knowledgable and made my experience buying a new car so much more pleasant. I was nervous because of pr...


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    Christina at Cella Ford was so helpful and knowledgable and made my experience buying a new car so much more pleasant. I was nervous because of prior experiences with high pressure sales tactics but there was NONE of that at Cella. Christina took the time to really explain everything and answered all of my many questions. She was so calm and kind and really took my stress away. I highly recommend Cella Ford and am grateful for all of their help! Rufus also was very expeditious with my paperwork and made it quick and painless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience

    Went there looking for a f150 extended cab but was weary of the prices because of I had seen online but they found me one my favorite color and pr...


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    Went there looking for a f150 extended cab but was weary of the prices because of I had seen online but they found me one my favorite color and price a lot less than what I had previously seen online Plus cut the interest rate in half from what I was offered previously. I'd like to think Floyd and the Cella Ford staff for the great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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