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Power Ford of Albuquerque

(3,349 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2026 state dealer award
View 18 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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See all 9 vehicles from this dealership.

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Reviews

(3,349 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Power Ford of Albuquerque from DealerRater.

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I found that the service manager was very kind and

I found that the service manager was very kind and understanding in my car needs. There was a parts problem and it was resolved immediately. I highly recommend Power Ford Service Dept.

I found that the service manager was very kind and

I found that the service manager was very kind and understanding in my car needs. There was a parts problem and it was resolved immediately. I highly recommend Power Ford Service Dept.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Shannon, the concierge , was very nice, helpful and

Shannon, the concierge , was very nice, helpful and professional. The service was very good all around.

Shannon, the concierge , was very nice, helpful and

Shannon, the concierge , was very nice, helpful and professional. The service was very good all around.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We'll make sure Shannon hears this — she really does go above and beyond for our customers. Glad your service experience was a good one, and we hope to see you back next time! -Charles

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This dealership experience was great.

This dealership experience was great. I needed some work done on my truck. I got honest feedback with the repair being completed in one business day. Super happy

This dealership experience was great.

This dealership experience was great. I needed some work done on my truck. I got honest feedback with the repair being completed in one business day. Super happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Michael! We're glad Andres and Ricardo were able to take care of you and get your truck back on the road quickly. Honest communication is something we really pride ourselves on, so it's great to hear that came through. We appreciate the recommendation and look forward to seeing you again! -Charles

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They were very professional and kept in great

They were very professional and kept in great communication about my vehicle. They would inform me about everything they needed to do. They also would inform the insurance company about all needed repairs.

They were very professional and kept in great

They were very professional and kept in great communication about my vehicle. They would inform me about everything they needed to do. They also would inform the insurance company about all needed repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We’re glad to hear our team kept you informed throughout the process and handled the communication around the repairs so smoothly. We appreciate you choosing us and look forward to serving you again down the road! Cheers! –Matt

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Great service and done under the wait time I was told.

Great service and done under the wait time I was told. The advisor Josh was great to work with.

Great service and done under the wait time I was told.

Great service and done under the wait time I was told. The advisor Josh was great to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Carlos, Thank you for the great review! We’re glad to hear everything was completed even quicker than expected. That kind of smooth, efficient experience is exactly what our team works toward every day. Josh will be especially happy to hear your shoutout. He takes pride in making the process easy and straightforward for our customers, and it’s great to know that came through during your visit. We appreciate you choosing us and look forward to helping you again whenever you need us. –Matt

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Power Ford provides great service at an affordable price.

Power Ford provides great service at an affordable price. They send reminders and coupons, with a fast turnaround.

Power Ford provides great service at an affordable price.

Power Ford provides great service at an affordable price. They send reminders and coupons, with a fast turnaround.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

HiI Thank you for the great review! We’re glad to hear you’re enjoying the combination of great service, fair pricing, and quick turnaround. Our team works hard to make every visit smooth and convenient, and those reminders and coupons are just one more way we try to make things a little easier. We appreciate you choosing Power Ford and look forward to serving you again! –Matt

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The best experience we have had with a dealership for

The best experience we have had with a dealership for service, by far! Very courteous and kept us informed at every step.

The best experience we have had with a dealership for

The best experience we have had with a dealership for service, by far! Very courteous and kept us informed at every step.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you for the fantastic review! Hearing that this was the best service experience you’ve had with a dealership truly means a lot to our team. We’re glad our staff kept you informed every step of the way and made the visit smooth and courteous. We appreciate you choosing us and look forward to serving you again! –Matt

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Dealer works to resolve issues should they arise.

Dealer works to resolve issues should they arise. Felt like my needs were addressed staff courteous and professional.

Dealer works to resolve issues should they arise.

Dealer works to resolve issues should they arise. Felt like my needs were addressed staff courteous and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Roger, Thank you for the great review. We’re glad to hear you felt your needs were addressed and that our team was courteous and professional throughout your visit. Working through issues and making sure our customers feel supported is always our goal. We appreciate you choosing us and look forward to serving you again! –Matt

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I go here for service.

I go here for service. They always have good value and quick service. The manager is really attentive as well.

I go here for service.

I go here for service. They always have good value and quick service. The manager is really attentive as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jaime, Thank you for the great review! We’re glad to hear you continue to find good value and quick service when you visit us. It’s also great to know the attentiveness from our manager stood out during your experience. We appreciate you trusting us with your service needs and look forward to serving you again! –Matt

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I got a appointment real fast andy serive advisor was

I got a appointment real fast andy serive advisor was supper helpful. The service manager was helpful too and they found out what wS wrong with my truck

I got a appointment real fast andy serive advisor was

I got a appointment real fast andy serive advisor was supper helpful. The service manager was helpful too and they found out what wS wrong with my truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Drew, Thank you for the great review! We’re glad you were able to get an appointment quickly and that your service advisor was so helpful. It’s also great to hear our service manager was able to step in and help get to the bottom of what was going on with your truck. We appreciate you trusting our team with your vehicle and look forward to serving you again! –Matt

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