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Power Ford of Albuquerque

(3,358 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2026 state dealer award
View 18 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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Reviews

(3,358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Power Ford of Albuquerque from DealerRater.

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Power Ford has a great team and great communication with a client and customer. I found out out the hard way from another dealer.

Power Ford has a great team and great communication with a client and customer. I found out out the hard way from another dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words — we really appreciate it. Our team takes pride in clear communication and making sure every customer has a great experience. We’re glad that stood out to you. #MyFordDealer -Charles

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Power Ford told us to bring our newly purchased vehicle in right away because we had an error message show up on our phone. First visit to the service department was a great experience. Very happy with the truck so far.

Power Ford told us to bring our newly purchased vehicle in right away because we had an error message show up on our phone. First visit to the service department was a great experience. Very happy with the truck so far.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there! Thank you for sharing this. We’re glad you trusted us to take a look right away when that message popped up. It’s great to hear your first visit with our service team was a strong one and that you’re enjoying your new truck so far. Moments like this matter, and we’re proud to be part of helping keep your experience smooth and stress-free. If anything ever comes up or you just have a question down the road, we’re here for you. We look forward to seeing you again and being part of many great miles ahead. It’s our pleasure to serve you. –Charles

Dealer response

Hi there! Thank you for sharing this. We’re glad you trusted us to take a look right away and that your first visit with our service team set the tone for a great experience. Those early moments matter, especially with a new vehicle, and it’s great to hear everything is off to a strong start. Enjoy that new truck, and know we’re here whenever you need us. It’s our pleasure to serve you. –Charles

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The service at Power Ford is outstanding! My service coordinator Darren did an outstanding job of communicating with me, letting me know the status of my truck.

The service at Power Ford is outstanding! My service coordinator Darren did an outstanding job of communicating with me, letting me know the status of my truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear you had an outstanding experience with us. Darren takes great pride in keeping our customers informed every step of the way, and it means a lot to see that recognized. We truly appreciate your trust in Power Ford and look forward to helping you again in the future! #MyFordDealer -Charles

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Jeff was great and the others were so helpful as well and I didn’t catch his name. I definitely trust these people with my vehicle.

Jeff was great and the others were so helpful as well and I didn’t catch his name. I definitely trust these people with my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and the 5-star review! We're thrilled to hear that Jeff and the rest of the team took great care of you. We'll make sure Jeff knows he was called out — he'll love hearing that! As for the mystery helper, we'll pass along the praise to the whole crew. We truly appreciate your trust in us with your Ford, and we look forward to seeing you next time! -Charles

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The service department at Power Ford is just excellent. Darren in particular is my go to service provider. Prompt, knowledgeable and always takes care of my needs

The service department at Power Ford is just excellent. Darren in particular is my go to service provider. Prompt, knowledgeable and always takes care of my needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review and the kind words! We love hearing that Darren has become your go-to — that's exactly the kind of relationship we strive to build with every customer. Prompt, knowledgeable, and consistent service is what we're all about, and Darren, Xavier, and Shannon will be thrilled to see your shoutout. We appreciate your continued trust in Power Ford and can't wait to take care of you again! #MyFordDealer -Charles

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Quick service. Listened to my needs. I really don't have anything else to say.

Quick service. Listened to my needs. I really don't have anything else to say.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and the 5-star review! We're thrilled to hear that Darren, Devin, and Elijah took great care of you. Quick, attentive service is exactly what we strive for, and it means the world to know we hit the mark. We look forward to seeing you next time! -Charles

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Jacob Meadows provided excellent service in relation to the windshield replacement service that was provided. The requested windshield replacement was due to minor scratches. Observing this, Jake followed up to ensure that the windshield replacement was needed and that it was not being done unnecessarily - great customer service.

Jacob Meadows provided excellent service in relation to the windshield replacement service that was provided. The requested windshield replacement was due to minor scratches. Observing this, Jake followed up to ensure that the windshield replacement was needed and that it was not being done unnecessarily - great customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andrew, thank you so much for taking the time to share your experience! We're thrilled to hear that Jake went above and beyond to make sure the service was truly necessary before moving forward — that kind of honesty and care is exactly what we strive for. We'll be sure to pass along your kind words to him. We look forward to serving you again! -Charles

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Our experience was very pleasant. The staff was friendly, knowledgeable, and took time to answer questions.

Our experience was very pleasant. The staff was friendly, knowledgeable, and took time to answer questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! Xavier takes real pride in making sure every customer leaves with all their questions answered — so glad that came through. We appreciate you choosing PowerFord Service and hope to see you again soon! 🙌 -Charles

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Pleasant experience. Truck was completed way before I anticipated. They took care of the truck.

Pleasant experience. Truck was completed way before I anticipated. They took care of the truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mason, so glad we could surprise you with an early finish! Josh, Jeff, and the team take great pride in treating every truck like it's their own. That's the PowerFord way. Thanks for trusting us and we'll see you next time! 🙌 -Charles

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Jake is the best. He managed to get our car in and out quickly. We love the valet service as well. It allows us the ability to keep on with our day without interruption. The whole service team works really hard to make things easy, and for that, I am very appreciative. Good job!

Jake is the best. He managed to get our car in and out quickly. We love the valet service as well. It allows us the ability to keep on with our day without interruption. The whole service team works really hard to make things easy, and for that, I am very appreciative. Good job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the love! Jake, Eli, and the valet team are going to be thrilled to hear this — they work incredibly hard to make sure your day keeps moving and it means everything to know it's making a real difference. We'll make sure they all see this. See you next time! -Charles

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