Reviews
Couldn’t locate the official survey; therefore, have to post here. Wanted to ensure Nathan Gutierrez was excellent throughout my buying experience. He was not overly aggressive on selling and provided me several different options. Ultimately I went with the 60th edition bronco and he was helpful and getting all the prep work done. Overall great experience with Nathan and he has continued to follow-up and assist. Thanks to him…the company has a fine representative. Thanks
Couldn’t locate the official survey; therefore, have to post here. Wanted to ensure Nathan Gutierrez was excellent throughout my buying experience. He was not overly aggressive on selling and provided me several different options. Ultimately I went with the 60th edition bronco and he was helpful and getting all the prep work done. Overall great experience with Nathan and he has continued to follow-up and assist. Thanks to him…the company has a fine representative. Thanks
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
What a fantastic recognition for Nathan! Giving you the space to explore different options without feeling pressured is exactly how the vehicle-buying experience should feel. We’re glad he helped make choosing your 60th Edition Bronco an enjoyable one and took care of the details to get it ready for you. Even better, we love hearing that Nathan’s support didn’t stop when you drove away. We’ll make sure he sees your comments about being such a great representative of Power Ford. Congratulations on that special Bronco, and thank you for trusting Nathan and our team with your purchase! –Marc Anthony
Ruben and Julian Rock, I had an issue on my truck and Julian coordinated very quick and Ruben reached out in a matter of minutes, I am very impressed and got my truck in the same day, In a day and a half if was ready for pick up! I am so impressed on Power Ford, WOW amazing, Big cudos and thank you both again.
Ruben and Julian Rock, I had an issue on my truck and Julian coordinated very quick and Ruben reached out in a matter of minutes, I am very impressed and got my truck in the same day, In a day and a half if was ready for pick up! I am so impressed on Power Ford, WOW amazing, Big cudos and thank you both again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hendrik, WOW right back at you! We love hearing how quickly Julian and Ruben jumped into action to help with your truck. From connecting with you within minutes to getting your truck in the same day and back to you so quickly, that’s some great teamwork! We’ll make sure Ruben and Julian get the big kudos you sent their way. Thank you for trusting Power Ford and for sharing your experience, Hendrik. We’re grateful to have you as our customer! –Marc Anthony
They fixed the problem and were very quick about it! I would definitely recommend th
They fixed the problem and were very quick about it! I would definitely recommend th
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Getting the problem solved quickly and getting you back on the road is always a win! We’re glad our team could make that happen and earn your recommendation along the way. Thank you for trusting Power Ford with your vehicle and for sharing the five stars. We truly appreciate your support! –Marc Anthony
Service department was able to diagnose a non obvious problem and had it repaired in about 12 days.
Service department was able to diagnose a non obvious problem and had it repaired in about 12 days.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Some vehicle issues take a little extra detective work, so we’re glad our service team was able to track down the problem and get the right repair completed for you. There’s nothing better than solving an issue that wasn’t obvious from the start! Thank you for the five stars and for trusting the Power Ford team to get to the bottom of it. We appreciate your business! –Marc Anthony
Very efficient and skilled, great waiting area, I always go to that dealership even tho I live 3 hours away !
Very efficient and skilled, great waiting area, I always go to that dealership even tho I live 3 hours away !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Three hours away and you still choose Power Ford? That means a tremendous amount to our team! We’re grateful that the skilled, efficient service and comfortable waiting area make the trip worthwhile for you. Your continued trust is something we never take for granted. Thank you for going the extra miles, quite literally, to choose Power Ford. We’ll be ready to take great care of you whenever you’re back! –Marc Anthony
I used the valet service program for my maintenance visit and it went great. Excellent service from start to finish!
I used the valet service program for my maintenance visit and it went great. Excellent service from start to finish!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing that the valet service made your maintenance visit a breeze! The whole idea is to make taking care of your vehicle fit more easily into your day, and it sounds like our team delivered from pickup to finish. Thanks for giving the valet program a try and for sharing the five-star experience. We appreciate you choosing Power Ford! –Marc Anthony
After getting off to a rough start, POWER FORD followed through and worked to make things right. So far, so good—we’re happy with the outcome and appreciate their follow-through.
After getting off to a rough start, POWER FORD followed through and worked to make things right. So far, so good—we’re happy with the outcome and appreciate their follow-through.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you giving us the chance to get things back on track. Your experience is a great reminder that follow-through matters, especially when the beginning doesn’t go as smoothly as anyone hoped. We’re happy to hear you’re pleased with the outcome and appreciate you recognizing the effort our team put into making things right. Thank you for your patience, your trust, and the five stars! –Marc Anthony
Power Ford made my service experience so easy and stress free! They were easy to make an appointment with and they had amazing communication throughout the whole process so nothing was a surprise! 10/10 would recommend them for all your service needs!
Power Ford made my service experience so easy and stress free! They were easy to make an appointment with and they had amazing communication throughout the whole process so nothing was a surprise! 10/10 would recommend them for all your service needs!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and stress-free is exactly how a service visit should feel! We’re glad everything from scheduling your appointment to the communication along the way made the process smooth and kept you from running into any surprises. A 10/10 recommendation means a lot to our service team. Thank you for trusting Power Ford with your vehicle and for sharing such a great review! –Marc Anthony
Friendly staff, fast service. Keeps you informed on the work. Nice waiting area, very comfortable
Friendly staff, fast service. Keeps you informed on the work. Nice waiting area, very comfortable
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
A comfortable place to wait, a friendly team, and getting your vehicle taken care of quickly sounds like a pretty good combination to us! We’re especially glad our team kept you informed throughout the process so you always knew where things stood. Thanks for spending some time with us and for leaving Power Ford five stars. We appreciate your business and look forward to your next visit! –Marc Anthony
I had my 2007 explorer worked on and am very pleased with the service and Jeff the service manager, very professional.
I had my 2007 explorer worked on and am very pleased with the service and Jeff the service manager, very professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear your 2007 Explorer was in good hands! We’re glad you were pleased with the service and especially appreciate you recognizing Jeff for the professionalism he brought to your experience. Thank you for trusting the Power Ford team with your Explorer and for taking the time to share your feedback. We’ll be sure to pass your kind words along to Jeff! –Marc Anthony