Reviews
I have only used the service department and they have always been excellent. Hillary Chavez is an extremely competent and pleasant person to work with.
I have only used the service department and they have always been excellent. Hillary Chavez is an extremely competent and pleasant person to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service dept. Kept me updated throughout visit. Very satisfied. Will go back next time.
Great service dept. Kept me updated throughout visit. Very satisfied. Will go back next time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I would give the service department a 5* rating. And this is up from my prior experiences, where I was continuously upselled, and had my runs damaged when putting on new tires - but that was several years ago. I bought a new ford New Year’s Day 2026, but not from PowerFordNM. I had to go to Colorado to get what I was looking for. So I would rate sales department a 3.5. Just because Albuquerque is a bit of a captive market, it doesn’t mean savvy buyers won’t make the drive to AZ, CO, or TX to save $K’s of dollars. Glad that the service department is better. They seem more professional, thorough, not upselling, and genuinely represent Ford well. I’ll keep going back to service my new Tremor.
I would give the service department a 5* rating. And this is up from my prior experiences, where I was continuously upselled, and had my runs damaged when putting on new tires - but that was several years ago. I bought a new ford New Year’s Day 2026, but not from PowerFordNM. I had to go to Colorado to get what I was looking for. So I would rate sales department a 3.5. Just because Albuquerque is a bit of a captive market, it doesn’t mean savvy buyers won’t make the drive to AZ, CO, or TX to save $K’s of dollars. Glad that the service department is better. They seem more professional, thorough, not upselling, and genuinely represent Ford well. I’ll keep going back to service my new Tremor.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service! They are so lovely to work with and make everything easy! Josh was especially great to work with.
Excellent service! They are so lovely to work with and make everything easy! Josh was especially great to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service as always. Appreciated the complimentary uber when the techs were stacked up. Allowed me to be productive at home while truck was serviced. Thank you!
Fantastic service as always. Appreciated the complimentary uber when the techs were stacked up. Allowed me to be productive at home while truck was serviced. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Josh was Polite, courteous and informative about the service and time. I appreciate that in a service rep
Josh was Polite, courteous and informative about the service and time. I appreciate that in a service rep
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Power Ford Service Center is very professional and quickly corrects any issues. I like the text communication very much.
The Power Ford Service Center is very professional and quickly corrects any issues. I like the text communication very much.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I bought both of my cars, 2012 Fusion and 2017 Mustang GT at Power Ford. The sales was very good and the servicing of each car has been fantastic. Each trip we're greeted with smiles and for whatever service we are getting the employees keep me updated and of course as the cars got older, suggestions to keep them in top shape is always appreciated. The Service techs are straight up awesome people! The technicians are obviously good mechanics as our cars run smoothly since we bought them!
I bought both of my cars, 2012 Fusion and 2017 Mustang GT at Power Ford. The sales was very good and the servicing of each car has been fantastic. Each trip we're greeted with smiles and for whatever service we are getting the employees keep me updated and of course as the cars got older, suggestions to keep them in top shape is always appreciated. The Service techs are straight up awesome people! The technicians are obviously good mechanics as our cars run smoothly since we bought them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Although they were very busy and I did not have an appointment, they took my Bronco in for an oil change and finished 5 hours before the time they projected. The staff member, Rhea, was great and has clearly mastered 'Under Promise and Over Deliver'.
Although they were very busy and I did not have an appointment, they took my Bronco in for an oil change and finished 5 hours before the time they projected. The staff member, Rhea, was great and has clearly mastered 'Under Promise and Over Deliver'.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Power Ford is one my go to Ford dealership on Albuquerque. I bought my last two trucks here. Great sales experience and great service.
Power Ford is one my go to Ford dealership on Albuquerque. I bought my last two trucks here. Great sales experience and great service.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair