Texas Dodge RAM

Easy to work with. Staff is knowledgeable and understanding of our needs and wants to find the right vehicle!.

I was very happy with everyone involved! Ashley Hamilton was absolutely fantastic she had an answer for every question and went out of her way to make me comfortable. Could not have asked for better customer service!

Such a wonderful place and great people to work with. Brant king is the best finance guy I have ever dealt with.

It takes way too long to do an oil change. I have complained this many times to no avail!

All staff that I dealt with were professional, courteous and respectful. There were no sales antics or gimmicks which made buying a vehicle here pleasant. As a professional individual who has the ability to purchase any vehicle at any dealership, I was treated the way that every other individual deserves to be treated. Once again very professional and respectful staff at all levels at Texas Dodge. Thank you for a pleasant and efficient buying experience.

Phillip was amazing! He was so knowledgeable about Jeeps and the different models and found us the perfect new Jeep for us!

They worked to find a vehicle that had the features I wanted and then worked to make it fit my budget

buyer beware buyer beware! True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code. They did an analysis of it and told me it was under warranty and I said an appointment. I was told it would only take a day to fix. I had to cancel the first appointment because of work. I scheduled another appointment a month later on January 20, 2025. It took them four days to diagnose it the second time. I was told they were busy and understaffed several times. They did not return my phone calls whatsoever, even after promising me, they would call me back. In the last eight years, I have spent over $350,000 on vehicles between myself my wife and my family. That stops today. No more repeat customer from me. I will no longer recommend them to any of my many friends, or family! They flat out lied to me, and called out lied again or blamed it on “ a person that no longer works there.” They would not give me a rental, and they are keeping the truck for over two weeks. Please note, they did offer me a one-day rental, but that does me or my family no good. I am highly disappointed with them, and will never use them again! It's already been eight days and I still have not had a reply from them. If I could give them zero stars I would.

If there was a negative, I would rate it as negative. The service team is a joke. Kept my pickup that I bought at TD for 3 weeks and did NOTHING. This was after we made an appointment for service and was told to give them a few hours. Stated, we have the part in stock. We called back the next morning and they said oh we need to order the part, its on back order for approximately 15 days. Okay, why didn't you order the part already, diagnosed 30 days prior. Stated we did not order the part because there was not a warning light - NO there wasn't because Texas Dodge cleared the warning light. So no kidding! Did not call to inform us that they did not order the part, just kept the truck. Called to talk to GM and he never returned my call. They lied to us repeatedly about where and what they were doing. Did not even have the courtesy to call and let us know they weren't going to fix the truck, just kept it. When we finally called, they said oh yes its ready. Really? Left with the truck and warning light came on within an hour of picking it up. I will never buy a vehicle from there again (this was my 2nd purchase from there) or attempt to have service from there again. If you enjoy the run around and xx, Texas Dodge is your place. I however, do not have time for their xx. They not only lost me and my husbands future business, they have lost my family and extended family as well.

I went to Texas dodge, because they said they could fix the Death Wobble problem in my Jeep. They quoted me about $900. After the "Diagnostic" ($150. Fee) was done it would be over $1,400. Saying several parts needed replaced. I told my regular mechanic. He examined, and showed me the parts they said needed replaced. He said there's NOTHING wrong with the parts! A Duel Stabilizer was ordered, and installed. Parts, and labor about $325, and he was done in 45 minutes! The Death Wobble problem was corrected. Texas dodge, dishonest? When confronted with the situation they would NOT refund that Diagnostic Fee! 🤬