Babbitt Ford-Lincoln

My car was due for it's 140,000 mile checkup. I am happy to report that it passed, and I was delighted to be able to continue with the warranty program with Ford. Thanks for making this Ford 500 a quality vehicle that lasts and lasts.

Easy to work with!! This is the third F-150 I have purchased from Jim Babbitt Ford.

The service itself I don't have anything to say about. I just delivered the car, and my husband took care of the rest. I do however have something to say about the way I was greeted. When I pulled into the parking lot, it was blocked by a car with no one in it flanked by the parts truck and the Napa delivery person. I waited a few minutes and then had to back out and go around. It was also not easy to find a parking place. If some of those cars are just sitting there waiting for parts, maybe they could be put somewhere else temporarily to leave room for the customers. Also, when I walked into the service area, I was not greeted at all (as both service writers were on the phone). The first man did eventually mouth that he would be with me in a minute. But the scowl on his face was a bit disconcerting and certainly unwelcoming. Jim was in the back and off the phone, so he helped me. He was nice, although still not smiling. He didn't seem to know who I was (I did make an appointment), but them found me. He directed me to the showroom to wait for a ride.

As always, Jim is the gentleman I go through whenever I get work done at Babbitt. He always goes out of his way to answer questions. I have been to ford dealerships in Phoenix and I can't trust any of them now. They came back with a list of repairs needed after an oil change, I brought my car to Jim, and he said none of it was necessary to do.

Fast and top notch service as always. Highly recommend this dealer to all my friends.

Garrett was an excellent salesman, he wasn't pushy, or a "shark" like a lot of the people around town. While I was in need of a car after my accident, I didn't automatically think Ford (even though we had two growing up). But after working with Garrett and Babbitt I would absolutely recommend the Flagstaff dealership, and Ford as well. Also, I love my car.

As always it was a great experience with you all! From start to finish it was an easy transaction.

The service department was honest about the service and repairs needed to our vehicle and the price was fair. Thanks Babbitt Ford.

Very polite, thorough with my vehicle and very respectful when dealing with me!

I was satisfied this time around, had to call big Boss to get things done and to even get rental car, it shouldn't be like this every employee should know what is expected of them and shouldn't have to be told. But thank you Mr. Chan for your help in getting things done I appreciate your help in this manner. Thanks again.