Reviews
I took my Honda in for a routine oil change they said would cost $59. An hour later the service manager came out and said they had drained the oil and it would cost me over $150 to replace it. They should have told me this before they drained the oil!
I took my Honda in for a routine oil change they said would cost $59. An hour later the service manager came out and said they had drained the oil and it would cost me over $150 to replace it. They should have told me this before they drained the oil!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I took my Honda in for a routine oil change they said would cost $59. An hour later the service department manager came out and told me they had drained the oil and it would cost me over $150 to replace it, They should have told me this before they drained it!
I took my Honda in for a routine oil change they said would cost $59. An hour later the service department manager came out and told me they had drained the oil and it would cost me over $150 to replace it, They should have told me this before they drained it!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
For several years Seminole Ford has serviced my 2019 F-150. I've always been pleased. Recently the pickup coded so I took it to them. Through a very understandable error an expensive repair was diagnosed so I took it out of state to a friend who has his own shop and is a Ford master mechanic. He discovered a much less severe explanation to the code. When I documented this to Seminole Ford the dealership reimbursed me for the cost of the 2nd diagnostic and my travel expenses. My mechanic friend sent me this, based on many years' experience in automotive dealings: "I'm very impressed that they would reimburse you for your expenses and step up to the plate. I would keep doing business with them. That's what company integrity looks like!"
For several years Seminole Ford has serviced my 2019 F-150. I've always been pleased. Recently the pickup coded so I took it to them. Through a very understandable error an expensive repair was diagnosed so I took it out of state to a friend who has his own shop and is a Ford master mechanic. He discovered a much less severe explanation to the code. When I documented this to Seminole Ford the dealership reimbursed me for the cost of the 2nd diagnostic and my travel expenses. My mechanic friend sent me this, based on many years' experience in automotive dealings: "I'm very impressed that they would reimburse you for your expenses and step up to the plate. I would keep doing business with them. That's what company integrity looks like!"
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My husband and I spent several days “truck shopping” at various dealerships and now we know we saved the best for last. Seminole Ford did not disappoint! When we met Phillip Hall (our salesman), it was different than the “other places.” The entire experience of test driving to the purchase was relaxed and low pressure. We are business owners and always try to treat our customers the way we want to be treated, that’s exactly what Seminole Ford did and we will be repeat customers!! Thank you Seminole Ford for showing us you deserve us because you serve us!! Candi and Todd
My husband and I spent several days “truck shopping” at various dealerships and now we know we saved the best for last. Seminole Ford did not disappoint! When we met Phillip Hall (our salesman), it was different than the “other places.” The entire experience of test driving to the purchase was relaxed and low pressure. We are business owners and always try to treat our customers the way we want to be treated, that’s exactly what Seminole Ford did and we will be repeat customers!! Thank you Seminole Ford for showing us you deserve us because you serve us!! Candi and Todd
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service department at Seminole Ford is top notch in my opinion. They have been excellent for many years in my dealings with them. I trust them. And I will buy my next Ford from them. They are the best new car dealership in the Central Oklahoma Area that I have been to.
The service department at Seminole Ford is top notch in my opinion. They have been excellent for many years in my dealings with them. I trust them. And I will buy my next Ford from them. They are the best new car dealership in the Central Oklahoma Area that I have been to.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Toby was great to work with and followed through with what he said he would do
Toby was great to work with and followed through with what he said he would do
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Toby Hill was great to work with in dealing with our vehicle. He followed through and did everything he said he would do!
Toby Hill was great to work with in dealing with our vehicle. He followed through and did everything he said he would do!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Toby was a great help selling my car and made it simple. He took time to ensure it was an easy transition.
Toby was a great help selling my car and made it simple. He took time to ensure it was an easy transition.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
My husband and I recently sold our second vehicle to Seminole Ford. Toby Hill was our contact . He was very pleasant and helpful. He asked several questions and gave us a quote on what they would offer us for our car. We accepted their offer. We were very happy with Toby but were slightly disappointed with the manager. After the manager made an offer he changed the offer and wasn’t what we had expected.
My husband and I recently sold our second vehicle to Seminole Ford. Toby Hill was our contact . He was very pleasant and helpful. He asked several questions and gave us a quote on what they would offer us for our car. We accepted their offer. We were very happy with Toby but were slightly disappointed with the manager. After the manager made an offer he changed the offer and wasn’t what we had expected.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank u Toby Hill, for the great service. U was very professional and easy to deal with. Hope to do business with u again in the future. 10 plus stars. Eddy Black,
Thank u Toby Hill, for the great service. U was very professional and easy to deal with. Hope to do business with u again in the future. 10 plus stars. Eddy Black,
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase