Reviews
New Mazda 3
Terry Johnson and Matlin Mixon made my new car experience awesome! This is my third Mazda 3 purchase and by far my favorite. Terry listened to my new car needs and made sure I knew all the features and benefits of my new car. Matlin made sure to explain and detail all of the financial elements and extended warranty choices so I could make an informed choice. Thank you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So glad to hear that our team could make your car buying experience a good one. Enjoy the ride!
No Problems
This was in most ways the standard new car buying experience, very well executed by the staff at Bob Moore Mazda. Penny showed us the CX5s and had done a great job on her homework. I have been to dealerships where I seemed to know a lot more about the product line that the salesman, but she was on the ball and had obvious pride in the Mazda vehicles. Given that the dealership has to make money and I'm looking for a bargain, I felt that the manager's price offering was reasonable for both parties so I took it. We got a good orientation on the vehicle and the service department, a clean car with a full tank of fuel, and left with an appointment for a free first oil change. A good dealership. Recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob Moore Mazda
I would definitely recommend Bob Moore Mazda to anyone. I'm sure like me that almost everyone has had a very negative experience with a car salesman and would never go back because of it. But I can't say that about my experience at Bob Moore. I myself was refered to them by a family member. I was told that, out of all ttheir experiences buy a vehicle , that when they left Bob Moore they never felt cheated or lied to. And that is my own personal experience with them also. I feel they listened to what I wanted and did everything in their power to be fulfill my needs in a honest manner. That is exactly how to build a reputable prosperous business. Build good relationships with your customers. Finally a dealership with brains !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CX5 was outstanding
Outstanding customer service, all personnel were friendly and helpful. This was a great buying experience. Looking forward to great service and future purchases with Bob Moore group.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of a CX5
Excellent customer service from all sides. Look forward to continued great service from a great dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Moore Mazda
I was blown away by the laid back kind of service. It is exactly the way I prefer to purchase a car. Matt Casteel went above and beyond in trying to put as little pressure on us as possible. He was a great salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
This was my first car purchase begin with shopping online. The entire process--from reviewing the Bob Moore inventory online, corresponding with Chas (the sales manager), visiting the dealership, and making the deal--went so smoothly. I enjoyed meeting my salesperson, Penny, along with Dale, Chas, Ken, and Patrick, and all of them were more than helpful. I've bought three Mazdas in the past 14 years at a different dealership, and it was definitely worth my time to drive from northeastern Oklahoma to Edmond to deal with a great team of people. I'll be encouraging my Mazda-buying friends to take the trip down the turnpike to deal with Bob Moore Mazda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Cecilie, we appreciate the kind words and we are grateful for the opportunity to assist you with a new vehicle, please keep in touch and if you need anything at all give us a call and we will be happy to help - Chas Grady
Car Purchasw
My wife has had 8 Mazdas and I have had one. The last four I have purchased from Bob Moore Mazda. The experance is always no preassure. Working with Corbin the sales person is always great. The service department is also great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding customer service
We had an outstanding experience with Bob Moore Mazda staff when purchasing our Mazda 3. Start to finish, painless and pleasant. Highly recommend this dealership! Thanks to Corbin, Patrick, and Mr. Grady!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding customer service from entire sales/finance crew
We had an outstanding experience with Bob Moore Mazda staff when purchasing our Mazda 3. Start to finish, painless and pleasant. Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
