Reviews
Write a reviewGreat Experience
Chris Lane was great! He was very helpful to get me in my Terrain. I would recommend him to anyone!!! The Service was Excellent and such a great crew to work with!
Great Experience
Chris Lane was great! He was very helpful to get me in my Terrain. I would recommend him to anyone!!! The Service was Excellent and such a great crew to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Chris Lane was great! He was very helpful to get me in my Terrain. I would recommend him to anyone!!! The Service was Excellent and such a great crew to work with!
Great Experience
Chris Lane was great! He was very helpful to get me in my Terrain. I would recommend him to anyone!!! The Service was Excellent and such a great crew to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Central Ford is the absolute easiest and kindest d
We had and amazing experience working with Central Ford! We did a lot of shopping and they were by far the kindest and easiest to deal with!!
Central Ford is the absolute easiest and kindest d
We had and amazing experience working with Central Ford! We did a lot of shopping and they were by far the kindest and easiest to deal with!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The absolute worst Mechanics, They have Screwed Up my
The absolute worst Mechanics, They have Screwed Up my 2017 Ford I took in in for a New Timing chain , they said no longer than a Day to a Day and a half. 2 weeks later I get it back and straight home. About 30 minutes later go to leave and oil on the driveway and all over the front of the motor . Take it straight back and that said it was a cracked valve cover ( Which they done) and said I had a small Leak on the oil pan which they done also removing the cover for the timing chain (But they said it wasn’t their fault) Weeks later I get it back. Said no leaks. Get home and it’s still leaking, they said it was the oil pan gasket and it wasn’t their fault. I agreed to pay for the new oil pan just to be done with it. Get my truck back and guess what?? It’s still leaking oil. It’s a 2017 Ford 4x4 with 107000 miles, never been in mud and well serviced and they have totally Screwed up my truck. I would NOT Recommend the Service Department at Central Ford in Trumann Arkansas to anyone. I have been dealing with what was supposed to be a Day to Day and half job for over two months. This has been the Absolute worst repair experience I have ever had. Mike the Service Manager is Nice but the Mechanic that did my repair needs to be FIRED
The absolute worst Mechanics, They have Screwed Up my
The absolute worst Mechanics, They have Screwed Up my 2017 Ford I took in in for a New Timing chain , they said no longer than a Day to a Day and a half. 2 weeks later I get it back and straight home. About 30 minutes later go to leave and oil on the driveway and all over the front of the motor . Take it straight back and that said it was a cracked valve cover ( Which they done) and said I had a small Leak on the oil pan which they done also removing the cover for the timing chain (But they said it wasn’t their fault) Weeks later I get it back. Said no leaks. Get home and it’s still leaking, they said it was the oil pan gasket and it wasn’t their fault. I agreed to pay for the new oil pan just to be done with it. Get my truck back and guess what?? It’s still leaking oil. It’s a 2017 Ford 4x4 with 107000 miles, never been in mud and well serviced and they have totally Screwed up my truck. I would NOT Recommend the Service Department at Central Ford in Trumann Arkansas to anyone. I have been dealing with what was supposed to be a Day to Day and half job for over two months. This has been the Absolute worst repair experience I have ever had. Mike the Service Manager is Nice but the Mechanic that did my repair needs to be FIRED
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mr. New, I do apologize for your experience in our service department. However, we did fix your vehicle right the first time. We also, didn't charge you any money. We covered it under our service part warranty work.
No you did Not fix my Truck the First Time or the 3rd Time. And Ford’s Warranty didn’t pay it was My Warranty I had bought from another Company.And I payed out of Pocket for the oil pan because y’all said it was cracked and the cause of the leak and that still didn’t stop the leak. But I did have a Certified Mechanic check to see where it was Leaking and it’s my Drivers dive valve cover cracked from your mechanic. So I ordered one from Vaughn Ford a couple months ago and they are on back order and My xxxx Truck has been parked Thanks To Central Ford . So Go F$$$ Your Self
And The Voice Mail Your Service Manager Left on my Phone is about to be Shared on Facebook. However since y’all screwed up my Truck I went to GLEN SAIN FORD in PARAGOULD and Purchased a New 2023 FORD FX4 and I would Suggest everyone give them a try. They actually appreciate their Customers and have an excellent service Department
Had our oil changed in a quick and timely manner! ...
Had our oil changed in a quick and timely manner!
Had our oil changed in a quick and timely manner! ...
Had our oil changed in a quick and timely manner!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great small town dealership with amazing people who woke...
Great small town dealership with amazing people who woke there.
Great small town dealership with amazing people who woke...
Great small town dealership with amazing people who woke there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful. No problems. Will return when...
Very friendly and helpful. No problems. Will return when need service. Kept me informed of progress. Just a good experience altogether. Not more to say
Very friendly and helpful. No problems. Will return when...
Very friendly and helpful. No problems. Will return when need service. Kept me informed of progress. Just a good experience altogether. Not more to say
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Central Ford has by far been a excellent to deal with....
Central Ford has by far been a excellent to deal with. Service department is A++. I couldn’t ask for better guys than the service guys. Always prompt, courteous and friendly.
Central Ford has by far been a excellent to deal with....
Central Ford has by far been a excellent to deal with. Service department is A++. I couldn’t ask for better guys than the service guys. Always prompt, courteous and friendly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I used the service at the Trumann Dealership on my old...
I used the service at the Trumann Dealership on my old Edge and selected the 2019 Edge for my Company Car. They have earned my business and are my selected dealership. Keep up the good work !
I used the service at the Trumann Dealership on my old...
I used the service at the Trumann Dealership on my old Edge and selected the 2019 Edge for my Company Car. They have earned my business and are my selected dealership. Keep up the good work !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was pleasantly surprised by the wonderful customer...
Was pleasantly surprised by the wonderful customer service I received. Started my search for a vehicle online and was approved before I even stepped foot in the business.
Was pleasantly surprised by the wonderful customer...
Was pleasantly surprised by the wonderful customer service I received. Started my search for a vehicle online and was approved before I even stepped foot in the business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car