Hendrick Dodge Cary

This was the best experience that we have ever had at a dealership. We were apprehensive to visit another Hendrick location as we had the worst experience at your location in Charlotte. Fortunately, the Cary location was a huge improvement. Brevik Tefft greeted us when we arrived for our scheduled appointment and listened to the issues that we were having with the new Jeep Compass which we purchased at Hendrick in Charlotte. Brevik was friendly and professional, he helped us navigate a place nearby to walk and eat while we waited. He said that he would try to get our Compass back to us before lunchtime and not only did we get it back quickly, but all of the issues were resolved. Unfortunately, most of the issues were caused by our last service appointment at your Charlotte dealership. Brevik is outstanding, he carefully paid attention to the details, was responsive and made us feel like our concerns were heard. The tech who provided the service did a great job of repairing everything. Also, the waiting area is clean and comfortable. Will not hesitate to return to Hendrick in Cary. Thank you Brevik and the tech who did the job right!

18,000 mile on charger . apple car pay drop after 1 minute. Left car for three days and keept being told it will be looked at next day. After three days I go upset and they looked at the car and said they could not reporduce problem. I offered to demonstrate problem but they said no. Waste of time. Don't believe when the tell you when your car will be ready.

Couldn’t have asked for a better experience with Taylor at Hendrick Dodge. He was responsive, knowledgeable, and made everything simple from test drive to delivery. The process was smooth, efficient, and actually enjoyable. I’ll absolutely be back for my next vehicle!

Would not shop anywhere else. Tyrell and staff found the perfect vehicle for me, within my budget. Will be back for future needs.

First time car buying experience was easy and stress free. Worked with Tyrell, he answered all my questions and made sure I understood everything

Taylor made my experience at Hendrick Dodge incredibly easy and enjoyable. He was straightforward, attentive, and truly worked to get me the best deal possible. I appreciate the transparency and professionalism from start to finish. I’ll definitely be recommending him to friends and family!

Best dealership I have been to so far. Tyrell was very knowledgeable in helping me find a car the fits my needs financially.

Great service! Tyrell was a very pleasant and professional person to work with on finding a car.

Wonderful staff and customer service from the moment you walk in. Teante was really great.

It was my first time trying to buy a car today and Albert at Hendrick was a big help! He was super easy to talk to and walked me through all the options - and I mean ALL the options. He broke down trims, features, the whole process. I didn’t even realize there were that many choices. I kept bouncing between a few models, and he never pushed or tried to talk me into something I didn’t want, and actually seemed like he wanted to help me figure out what fit me best. I didn’t end up finding it yet, but the experience was so refreshing I’m definitely less overwhelmed now. Will be back to find the right car again!