Reviews
Purchased a used vehicle online.
Purchased a used vehicle online. Jordan M was very helpful with everything. It was delivered on Saturday 150 mi to my house. No surprises, the vehicle was as described and shown in the sales pictures. I would buy another one from them again
Purchased a used vehicle online.
Purchased a used vehicle online. Jordan M was very helpful with everything. It was delivered on Saturday 150 mi to my house. No surprises, the vehicle was as described and shown in the sales pictures. I would buy another one from them again
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us for your Ford Transit Connect purchase online. It’s great to hear Jordon guided you through the process and that delivery went smoothly 150 miles to your home on Saturday. We’re happy the vehicle matched its description and look forward to assisting you again.
They were an amazing place to buy my jeep from.
They were an amazing place to buy my jeep from. Especially tanner Fassl he helped with everything and was outstanding.
They were an amazing place to buy my jeep from.
They were an amazing place to buy my jeep from. Especially tanner Fassl he helped with everything and was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We’re delighted Tanner made the purchase process smooth when you bought your Jeep. If you need anything else, feel free to reach out.
I wasn’t informed of several big scratches on vehicle
I wasn’t informed of several big scratches on vehicle before arriving, didn’t find out until I drove 6 hrs to sign paperwork, manager also informed me that he could get me the best bank rate 🙄. It was at least 2 points higher than I was expecting. Finance guy had a attitude after I told him I declined any extra warranty, needless to say I wouldn’t buy anything from them again, although our salesperson Brandi was nice to deal with.
I wasn’t informed of several big scratches on vehicle
I wasn’t informed of several big scratches on vehicle before arriving, didn’t find out until I drove 6 hrs to sign paperwork, manager also informed me that he could get me the best bank rate 🙄. It was at least 2 points higher than I was expecting. Finance guy had a attitude after I told him I declined any extra warranty, needless to say I wouldn’t buy anything from them again, although our salesperson Brandi was nice to deal with.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Tanner Fassl is the wonderful Salesman who helped me
Tanner Fassl is the wonderful Salesman who helped me purchase my new gently used 2024 Ford Expedition! Him along with Russel Childers helped to make my experience smooth and time efficient especially since I had to bring along my 20 month old daughter. The entire team at Paramount Ford of Valdese are so helpful and kind to work with!
Tanner Fassl is the wonderful Salesman who helped me
Tanner Fassl is the wonderful Salesman who helped me purchase my new gently used 2024 Ford Expedition! Him along with Russel Childers helped to make my experience smooth and time efficient especially since I had to bring along my 20 month old daughter. The entire team at Paramount Ford of Valdese are so helpful and kind to work with!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Tanner and Russell. We’re thrilled that purchasing your gently used 2024 Ford Expedition went smoothly and efficiently, even with your 20-month-old daughter in tow. We appreciate you choosing us and hope you enjoy your new vehicle.
Great friendly service, honest and smooth transaction
Great friendly service, honest and smooth transaction from tanner to the finance manager 10/10 recommend
Great friendly service, honest and smooth transaction
Great friendly service, honest and smooth transaction from tanner to the finance manager 10/10 recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you recommending us and recognizing the honest, friendly service from Tanner and our finance manager. It’s great to hear your purchase was seamless. Enjoy your Toyota Corolla, and let us know if you have any questions.
At dealership walking around for about 20 minutes looking
At dealership walking around for about 20 minutes looking at cars before a salesman, Tanner, came out. That was refreshing, unlike dealerships where a salesman comes swooping down as soon as you arrive. Absolutely no pressure, and looked at several Hyundais and Fords before deciding on the Hyundai Tucson. Negotiated on price with Tanner and Brandon, the sales manager, and settled on the price we were willing to pay. Been buying vehicles for over 50 years, and this was one of the very best experiences we ever had.
At dealership walking around for about 20 minutes looking
At dealership walking around for about 20 minutes looking at cars before a salesman, Tanner, came out. That was refreshing, unlike dealerships where a salesman comes swooping down as soon as you arrive. Absolutely no pressure, and looked at several Hyundais and Fords before deciding on the Hyundai Tucson. Negotiated on price with Tanner and Brandon, the sales manager, and settled on the price we were willing to pay. Been buying vehicles for over 50 years, and this was one of the very best experiences we ever had.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing such positive feedback. We’re glad you could explore our selection of Hyundais and Fords without pressure and choose the perfect new Hyundai Tucson. It’s rewarding to know Tanner and our team could agree on a price that met your expectations after five decades of car buying.
Jordan was the finance manager for the purchase is our
Jordan was the finance manager for the purchase is our van recently. I normally dislike the finance part of a car purchase. The individuals handling that are pushy and not really interested in helping the customer. Jordan was the opposite. Very helpful, describing all of our options and the pros and cons of each. He was thoroughly professional and friendly. He knows his job very well. Jordan is another reason that I would go back to buy from Paramount Ford.
Jordan was the finance manager for the purchase is our
Jordan was the finance manager for the purchase is our van recently. I normally dislike the finance part of a car purchase. The individuals handling that are pushy and not really interested in helping the customer. Jordan was the opposite. Very helpful, describing all of our options and the pros and cons of each. He was thoroughly professional and friendly. He knows his job very well. Jordan is another reason that I would go back to buy from Paramount Ford.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Brent was very helpful.
Brent was very helpful. I was an out of state buyer and he sent me pictures and videos of the vehicle I was interested in and had everything ready to go when I got to dealership.
Brent was very helpful.
Brent was very helpful. I was an out of state buyer and he sent me pictures and videos of the vehicle I was interested in and had everything ready to go when I got to dealership.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Our Sales person Brandy was amazing!
Our Sales person Brandy was amazing! Quick and easy experience and got the exact car we had been looking at and the payment that we wanted.
Our Sales person Brandy was amazing!
Our Sales person Brandy was amazing! Quick and easy experience and got the exact car we had been looking at and the payment that we wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Brandy was helpful.
Brandy was helpful. The gentleman with the title paperwork was a bit rushed. Overall I am happy with the purchase.
Brandy was helpful.
Brandy was helpful. The gentleman with the title paperwork was a bit rushed. Overall I am happy with the purchase.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.