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Paramount Ford

(2,486 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 18 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Inventory

See all 174 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2011.
-Best Price !
-Best Selection !
-V.I.P. Buying Experience !
-Exceptional service after the sale !

At Paramount Automotive we believe in giving back to those who have helped support our business throughout the years. We give back to the community around us through various organizations including the Humane Society the Ronald McDonald House Salvation Army Make-A-Wish Foundation Fellowship of Christian Athletes Pregnancy Care Center American Heart Association the Catawba County Science Center Boy Scouts Relay for Life the United Way and other numerous ministries and organizations throughout our area.

Service center

Phone number (866) 303-5651

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

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Best salesman I have ever dealt with wasn't no pressure at all very good to deal with

Best salesman I have ever dealt with wasn't no pressure at all very good to deal with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that the buying process for your used Ram 2500 felt pressure-free means a lot to our team. Thank you for choosing us for your purchase, and please reach out if you need anything in the future.

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The team was great to work with! They understood what I was going after. Worked with me on negotiating price. The finance team was phenomenal and explained everything extremely well. The salesman Tanner did an amazing job of making sure I felt comfortable and represented me very well to the management staff.

The team was great to work with! They understood what I was going after. Worked with me on negotiating price. The finance team was phenomenal and explained everything extremely well. The salesman Tanner did an amazing job of making sure I felt comfortable and represented me very well to the management staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through the purchase of your used Ford F-150. Knowing you found our finance team’s explanations clear and that Tanner helped you feel comfortable means a lot to us. Enjoy your F-150, and feel free to reach out if you have any questions.

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Brent was extremely helpful to me in helping me find the car I wanted. He is the kind of person anyone would like to have helping them.

Brent was extremely helpful to me in helping me find the car I wanted. He is the kind of person anyone would like to have helping them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hearing that Brent’s support made finding your ideal vehicle such a positive experience means a lot to our team. Congratulations on purchasing your new Hyundai Tucson Hybrid, and enjoy every drive.

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⭐⭐⭐⭐⭐ I had a great experience working with Tanner at the Ford dealership. He was very helpful, professional, and made the whole process easy from start to finish. He took the time to answer my questions, made sure I was taken care of, and never made me feel pressured. I really appreciate Tanner going above and beyond to help me out. Definitely recommend asking for him if you’re looking for a great experience!

⭐⭐⭐⭐⭐ I had a great experience working with Tanner at the Ford dealership. He was very helpful, professional, and made the whole process easy from start to finish. He took the time to answer my questions, made sure I was taken care of, and never made me feel pressured. I really appreciate Tanner going above and beyond to help me out. Definitely recommend asking for him if you’re looking for a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that purchasing your used Ram 2500 went smoothly from beginning to end is rewarding. We’re glad Tanner could answer your questions, make sure you felt supported, and guide you without any pressure. Your recommendation means a great deal to our team.

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As always, Doug and CJ, everyone there is always helpful and professional. They are excellent with helping us get exactly what we are looking for. Will continue to do business there with Doug and Michael and CJ.

As always, Doug and CJ, everyone there is always helpful and professional. They are excellent with helping us get exactly what we are looking for. Will continue to do business there with Doug and Michael and CJ.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Professionalism and attentive support are at the heart of how our team operates. Douglas, Michael, and Christopher were happy to help you find exactly what you were looking for in your used Hyundai Tucson. Knowing you’ll continue to do business with us means a lot to our team.

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You'd was a great salesman. Very nice man and I enjoyed talking with him. C.J. explained everything to me as we went. Great job.

You'd was a great salesman. Very nice man and I enjoyed talking with him. C.J. explained everything to me as we went. Great job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our sales team enjoyed guiding you through the purchase of your used Hyundai Elantra. Knowing that our clear explanations eased your experience is rewarding. Your kind words and five-star rating mean a great deal to us.

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Tanner Fassl, a salesperson helped us place a custom order for two 2026 Mustangs for my sons. He took the time to confirm all the customizations and offered us a good price. He kept us updated throughout the process until the cars were delivered to the dealership, where we picked them up. He took the time to explain all the features to my teenage sons. They love their custom Mustangs and drove them to school on their first day! The staff was also friendly and nice. We had a good experience at Paramount Ford Hyundai of Valdese!

Tanner Fassl, a salesperson helped us place a custom order for two 2026 Mustangs for my sons. He took the time to confirm all the customizations and offered us a good price. He kept us updated throughout the process until the cars were delivered to the dealership, where we picked them up. He took the time to explain all the features to my teenage sons. They love their custom Mustangs and drove them to school on their first day! The staff was also friendly and nice. We had a good experience at Paramount Ford Hyundai of Valdese!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through the custom ordering process for your new Ford Mustangs. We’re pleased Tanner took the time to confirm every customization and walk your sons through all the features. Hearing that they love their Mustangs, drove them to school on day one, and felt welcomed by our friendly staff means a lot to us.

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The dealership is fine and the people working there are very nice. I bought a used truck which is very nice but it had n’t been cleaned very well. Previous owner’s food was left in car. One of the keys was not programmed and although the dealer made good it was a bit of a hassle.

The dealership is fine and the people working there are very nice. I bought a used truck which is very nice but it had n’t been cleaned very well. Previous owner’s food was left in car. One of the keys was not programmed and although the dealer made good it was a bit of a hassle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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My salesman was very helpful. He asked all the right questions ,and got me financed with a very poor credit rating.. He helped me with the safety features, witch were amazing. I love my new car. Thanks Doug for all your help. I am very pleased.

My salesman was very helpful. He asked all the right questions ,and got me financed with a very poor credit rating.. He helped me with the safety features, witch were amazing. I love my new car. Thanks Doug for all your help. I am very pleased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team is pleased Douglas could secure financing for you despite a challenging credit history and walk you through the Elantra’s impressive safety features. We’re delighted you love your new Hyundai Elantra. Hearing you’re very pleased with your purchase and gave us five stars means a great deal to us.

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Very clean, Friendly employees! My salesman Doug answered all my questions , had very strong communication with me and let me know every minor thing! Very thorough and just a wonderful experience overall.

Very clean, Friendly employees! My salesman Doug answered all my questions , had very strong communication with me and let me know every minor thing! Very thorough and just a wonderful experience overall.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear our team maintained a spotless environment and delivered friendly service. Douglas appreciates your kind words about the clear communication and attention to detail throughout the process. Thank you for choosing a used Mazda CX-5, and enjoy every mile.

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