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Paramount Ford

(2,455 reviews)
Visit Paramount Ford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 18 awards
2024 state dealer award 2021 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 694-8157 (888) 694-8157
Used (888) 306-4752 (888) 306-4752
Service (866) 303-5651 (866) 303-5651

Reviews

(2,455 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Ford from DealerRater.

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He is super nice and helpful.

He is super nice and helpful. I would definitely ask for him to help me again when purchasing my next vehicle. Thank you Brent for everything.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you for everything.

Consumer response

Thank you for everything.

Consumer response

Thank you so much.

Consumer response

Thank you

Consumer response

Thank you.

Consumer response

Thank you for everything.

Consumer response

Thank you.

Consumer response

Thank you

Consumer response

Thank you

Consumer response

Thank you

I have been doing business here for over 20 years now and

I have been doing business here for over 20 years now and I will continue to do business with them . They are Awesome. .

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us for over 20 years and for your continued loyalty. We appreciate your kind words and look forward to serving you in the years ahead.

I have been doing business here for over 20 years now and

I have been doing business here for over 20 years now and will continue to do business here. Thay are Awesome đź’Ż. Great Work Force.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty over the past 20 years. Knowing our team continues to deliver great service means a lot to us. Enjoy your new Ford E150 and we look forward to serving you again.

We had a good experience and it did not take very long to

We had a good experience and it did not take very long to get us in and out

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing us for your used Buick Enclave purchase. We’re glad our team provided a smooth and efficient process, and we hope you enjoy every drive.

In was a very pleasant experience dealing with Paramount

In was a very pleasant experience dealing with Paramount Ford. Everyone on the team was very helpful and professional. I would recommend them highly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing such positive feedback. Tanner and our team are pleased your experience was helpful and professional. We hope you enjoy driving your Ford F-350.

This dealership is located in my hometown of Valdese.

This dealership is located in my hometown of Valdese. It makes me proud to have such a known and respected business close by. As I have driven by over the years, I am amazed at its growth and it continues today! Brent Buff was my salesman. From the first inquiry, he put me at ease with his pleasant personality and calm demeanor. Not once did I feel pressured or made to feel my questions were not important. He made sure before I left the dealership in my new vehicle that I was happy and knew I could contact him with any concerns in the future. I would highly recommend Brent. He treated me as if he had known me for years! My other encounter was with Russell Childers, though brief, it was very beneficial! He really helped me seal the deal, making sure I got the best price for my trade-in and authorizing the delivery of my new vehicle from another dealership. I left Paramount Ford feeling like I had made the right decisions because they helped me in such a kind manner.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled you’re proud to have a Ford presence in Valdese and that Brent’s friendly guidance and Russell’s trade-in expertise made buying your new Bronco Sport enjoyable. It’s great to know you felt no pressure and that all your questions were valued. We look forward to assisting you whenever you need us.

From Russel to Brent to CJ the finance manager my process

From Russel to Brent to CJ the finance manager my process was effort less and seamless no hassle no running back n forth & more than Fair with me on my trade! I would highly recommend these guys to anyone!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted that Russell, Brent and our finance manager made your new Ford Maverick purchase seamless and fair. Thank you for recommending us and enjoy every mile in your Maverick.

I had a great experience last month when purchasing a new

I had a great experience last month when purchasing a new Maverick from Brent and the team at Paramount Ford in Valdese. They had transparent pricing, gave me a nice offer for my trade-in vehicle, and didn't try to play any games in the finance office. A nice plus was having all documentation provided in electronic format on a USB drive, and I even got to have a quick lunch at the dealership before heading home! I would certainly consider purchasing another vehicle from Paramount Ford in the future, even though it is a bit of a drive from my house. They also offered to arrange free home delivery, if I had decided not to trade-in my existing vehicle.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear about your positive visit when purchasing your new Ford with Brent and our team. We’re glad the pricing was transparent, your trade-in and financing went smoothly, the electronic documents and lunch were convenient, and our home delivery option met your needs. Thank you for taking the drive to see us!

Purchased a used vehicle online.

Purchased a used vehicle online. Jordan M was very helpful with everything. It was delivered on Saturday 150 mi to my house. No surprises, the vehicle was as described and shown in the sales pictures. I would buy another one from them again

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your Ford Transit Connect purchase online. It’s great to hear Jordon guided you through the process and that delivery went smoothly 150 miles to your home on Saturday. We’re happy the vehicle matched its description and look forward to assisting you again.

I wasn’t informed of several big scratches on vehicle

I wasn’t informed of several big scratches on vehicle before arriving, didn’t find out until I drove 6 hrs to sign paperwork, manager also informed me that he could get me the best bank rate 🙄. It was at least 2 points higher than I was expecting. Finance guy had a attitude after I told him I declined any extra warranty, needless to say I wouldn’t buy anything from them again, although our salesperson Brandi was nice to deal with.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.