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Eby Ford

(109 reviews)

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(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eby Ford from DealerRater.

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Never had a better experience with a car salesman in my

Never had a better experience with a car salesman in my life. I normally hate dealing with them! Our salesman was Aaron Knisley. Aaron made the whole experience a pleasurable one. I would recommend him to anyone. We went there on a Sunday to look at the vehicle and Aaron happened to be there. He went out of his way to help us and even let us take it for a drive. We were back the next day to buy it. It took less than an hour from start to finish. EVERYONE at Eby Ford was a pleasure to do business with. Chris

Never had a better experience with a car salesman in my

Never had a better experience with a car salesman in my life. I normally hate dealing with them! Our salesman was Aaron Knisley. Aaron made the whole experience a pleasurable one. I would recommend him to anyone. We went there on a Sunday to look at the vehicle and Aaron happened to be there. He went out of his way to help us and even let us take it for a drive. We were back the next day to buy it. It took less than an hour from start to finish. EVERYONE at Eby Ford was a pleasure to do business with. Chris

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Matthew and Cheyenne (parts) were very helpful when I had

Matthew and Cheyenne (parts) were very helpful when I had an issue caused by a delivery company. They put customer service first and were the absolute best to deal with. I highly recommend.

Matthew and Cheyenne (parts) were very helpful when I had

Matthew and Cheyenne (parts) were very helpful when I had an issue caused by a delivery company. They put customer service first and were the absolute best to deal with. I highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service technician that worked on my Ford Escape did

The service technician that worked on my Ford Escape did a great job in repairing my engine! THANK YOU VERY MUCH ! ! !

The service technician that worked on my Ford Escape did

The service technician that worked on my Ford Escape did a great job in repairing my engine! THANK YOU VERY MUCH ! ! !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had an outstanding experience working with Arron at Eby

I had an outstanding experience working with Arron at Eby Ford! He made the entire process so easy and stress-free, really going above and beyond to help me find exactly what I was looking for. In just a matter of days, he found the perfect vehicle that met all my needs. His professionalism, attention to detail, and friendly approach made this one of the best car-buying experiences I’ve ever had. I highly recommend Arron to anyone looking for a smooth and hassle-free experience!

I had an outstanding experience working with Arron at Eby

I had an outstanding experience working with Arron at Eby Ford! He made the entire process so easy and stress-free, really going above and beyond to help me find exactly what I was looking for. In just a matter of days, he found the perfect vehicle that met all my needs. His professionalism, attention to detail, and friendly approach made this one of the best car-buying experiences I’ve ever had. I highly recommend Arron to anyone looking for a smooth and hassle-free experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional, courteous, and their valet service is

Professional, courteous, and their valet service is wonderful. A lot of communication throughout the process.

Professional, courteous, and their valet service is

Professional, courteous, and their valet service is wonderful. A lot of communication throughout the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Troy and the people in service do a great job in taking

Troy and the people in service do a great job in taking care of my vehicles. They work around my schedule and get things taken care of quickly. They go out of their way to take care of their customers.

Troy and the people in service do a great job in taking

Troy and the people in service do a great job in taking care of my vehicles. They work around my schedule and get things taken care of quickly. They go out of their way to take care of their customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Griffin was polite and professional Seemed interested

Griffin was polite and professional Seemed interested and helpul in trying to get our problem resolved

Griffin was polite and professional Seemed interested

Griffin was polite and professional Seemed interested and helpul in trying to get our problem resolved

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast and friendly service!

Fast and friendly service! Took my truck in for work and had it back in no time.

Fast and friendly service!

Fast and friendly service! Took my truck in for work and had it back in no time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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16 years having EBY maintain my Fords and now Lincoln

16 years having EBY maintain my Fords and now Lincoln SUVs and the service today was the best ever. Honestly in the past I had a couple times I left u happy, but the last 7 months, it looks like they are back to their A+ level that I trust.

16 years having EBY maintain my Fords and now Lincoln

16 years having EBY maintain my Fords and now Lincoln SUVs and the service today was the best ever. Honestly in the past I had a couple times I left u happy, but the last 7 months, it looks like they are back to their A+ level that I trust.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Greatest Dealership around and they have a Salesman that

Greatest Dealership around and they have a Salesman that has created his own brand within the dealership and is PHENOMENAL with his clients. Arron Knisley and his Arron@Eby team is top notch!

Greatest Dealership around and they have a Salesman that

Greatest Dealership around and they have a Salesman that has created his own brand within the dealership and is PHENOMENAL with his clients. Arron Knisley and his Arron@Eby team is top notch!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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