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Sales 9:00 AM - 7:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun 1:00 PM - 5:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed
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Reviews

4.0
16 lifetime reviews.
  • Great Dealership

    I have bought two cars from the gentlemen at this dealership and I am treated as family and with great respect every time I go in. The dealership ...

    Dealer Response

    Hey Deb! Thanks so much for letting us earn your business and trust all over again! We appreciate all the kind words and will see you again soon ...


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    I have bought two cars from the gentlemen at this dealership and I am treated as family and with great respect every time I go in. The dealership is always clean and well maintained. The service guys always get me in and out as fast as possible and with my schedule sometimes that is a challenge. They have even worked with me when I had odd requests. The parts department has always been straight with me and given me options if they didn't have something available. My 2014 was the first mazda I ever owned and didn't have any issues with it. Now I have a 2016 and expect the same service from it. Love the car and the guys at the dealership.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hey Deb! Thanks so much for letting us earn your business and trust all over again! We appreciate all the kind words and will see you again soon for your next service!!! Enjoy your Mazda and don't forget to ZOOM-ZOOM!!!


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  • No Customer Service

    I dropped my car off on Thursday night prior to Memorial Day weekend. This is significant because the service dept was closed until Tuesday. The s...


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    I dropped my car off on Thursday night prior to Memorial Day weekend. This is significant because the service dept was closed until Tuesday. The service rep called back on Friday evening with the news I needed $1400 worth of repairs for my AC to work and that he would need to order the parts and to expect Monday at the earliest. I needed to check to see if the part was under warranty so I wasn't able to call back that day to tell him to order the part. As the car was drivable and the earliest the parts could possibly be there was Thursday, I went to pick it up so I could get back and forth to work. I spoke with the Finance Manager Saturday afternoon to see about getting the keys and he simply told me he could not help me because no one was there that could access the service dept. The car had not been worked on and yet I couldn't have my car. This is unacceptable. So unless you get there before 5:30 Monday-Friday you will never be able to get your car back?? Will someone please explain this to me? Every other dealer on earth can help on weekends and evenings while the dealership is open. Oh, and I was told they don't do curtesy vehicles even though I saw several when I dropped my car off. I was told to check with Enterprise ($179) for a rental. They lost my business and anyone's who will listen to me.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience.

    This was my first time buying a new car, and Mazda Knoxville provided excellent support throughout the entire process. I had done plenty of resear...

    Dealer Response

    Thanks for the kind words, Chris! We want you to know how much we appreciate your business, and for everybody involved, it was a great pleasure to...


    Show Full Review

    This was my first time buying a new car, and Mazda Knoxville provided excellent support throughout the entire process. I had done plenty of research online beforehand about several cars, and heard great reviews about the quality of the dealership, so I checked it out to get a feel before buying a car down the road. Matt Lawson explored options with me, explained the process, and was able to track down the car that I was looking for. Matt helped to get me a great deal on it, so I ended up buying that day, much to my initial surprise. It's a beautiful car, and I'm looking forward to plenty of years with it! Keep up the good work, Matt - looking forward to years to come with y'all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kind words, Chris! We want you to know how much we appreciate your business, and for everybody involved, it was a great pleasure to work with you. Enjoy your Mazda to its fullest. Zoom-Zoom!


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2014

Welcome to Mazda Knoxville! Our goal is to make your car buying experience the best possible with great prices and service. Mazda Knoxville's virtual dealership offers a wide variety of new and used cars, Mazda incentives, service specials, and Mazda parts savings. Conveniently located in Knoxville, TN we are just a short drive from Alcoa, TN and Maryville, TN.

If you're looking to purchase your new dream car, you've come to the right place. At Mazda Knoxville we pride ourselves on being your reliable and trustworthy Knoxville, TN Mazda dealer.

"If it's not worth driving, it's not worth building. ZOOM-ZOOM."