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Basney Honda

(2,908 reviews)
Visit Basney Honda
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
New (574) 807-6510 (574) 807-6510
Used (574) 217-4290 (574) 217-4290
Service (574) 807-6505 (574) 807-6505

Reviews

(2,908 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Basney Honda from DealerRater.

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Fast service.

Fast service. Wasn’t sure what was needed at 10,000 mile service. They explained what was needed, and what could wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Curt was very helpful and professional.

Curt was very helpful and professional. He kept me very well informed of what was being done and what needs to be done in the future. Very pleased with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

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Thanks dffbb dbbd bxb xbbd xhbd hdh dbbd bbd bdh xbbdbvx bxb xbb xbbd hdh xbb

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I brought my car in for oil change and was told that one

I brought my car in for oil change and was told that one of the things that needed to be done was a transmission fluid drain and fill which was quoted at $227.70. I asked him to check my repair history as I thought Basney had done that very recently! yes, turns out you had done that in August 2024! Did I feel like i was being taken advantage of? Yes, I do not really trust that I am being honestly advised of what needs to be done to my car, and that is bad. There were no cars at all waiting for an oil change when I got there, and I still had to wait an hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The recall service was completed quickly and accurately.

The recall service was completed quickly and accurately. I would recommend Basney Honda. The team made sure I got where I needed to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The purchase of my Accord went very smoothly.

The purchase of my Accord went very smoothly. Chris was professional and knowledgeable, listened to what my needs in a car were, and guided me through the purchase process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great buying opportunity experience with Matt

Had a great buying opportunity experience with Matt Maurer, got exactly the car I have been looking for, and was happy with my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Employees are very friendly.

Employees are very friendly. We have purchased a vehicle previously from Basney and we were very pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I’m not sure that the system of just showing up for

I’m not sure that the system of just showing up for routine maintenance is working well I was there for over three hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I appreciated Nathan’s laidback selling style and

I appreciated Nathan’s laidback selling style and teaching style. . After 20 years of operating my old car, I had a lot to learn and he was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.