Reviews
Fast service.
Fast service. Wasn’t sure what was needed at 10,000 mile service. They explained what was needed, and what could wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Curt was very helpful and professional.
Curt was very helpful and professional. He kept me very well informed of what was being done and what needs to be done in the future. Very pleased with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks dffbb dbbd bxb xbbd xhbd hdh dbbd bbd bdh xbbdbvx
Thanks dffbb dbbd bxb xbbd xhbd hdh dbbd bbd bdh xbbdbvx bxb xbb xbbd hdh xbb
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my car in for oil change and was told that one
I brought my car in for oil change and was told that one of the things that needed to be done was a transmission fluid drain and fill which was quoted at $227.70. I asked him to check my repair history as I thought Basney had done that very recently! yes, turns out you had done that in August 2024! Did I feel like i was being taken advantage of? Yes, I do not really trust that I am being honestly advised of what needs to be done to my car, and that is bad. There were no cars at all waiting for an oil change when I got there, and I still had to wait an hour!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The recall service was completed quickly and accurately.
The recall service was completed quickly and accurately. I would recommend Basney Honda. The team made sure I got where I needed to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The purchase of my Accord went very smoothly.
The purchase of my Accord went very smoothly. Chris was professional and knowledgeable, listened to what my needs in a car were, and guided me through the purchase process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great buying opportunity experience with Matt
Had a great buying opportunity experience with Matt Maurer, got exactly the car I have been looking for, and was happy with my trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Employees are very friendly.
Employees are very friendly. We have purchased a vehicle previously from Basney and we were very pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’m not sure that the system of just showing up for
I’m not sure that the system of just showing up for routine maintenance is working well I was there for over three hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I appreciated Nathan’s laidback selling style and
I appreciated Nathan’s laidback selling style and teaching style. . After 20 years of operating my old car, I had a lot to learn and he was very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
