Reviews
I had an incredible experience purchasing a car from County Ford in Graham. The staff made my experience an easy one. Special shout out to Jacob, Greg, Dulce and of course, Dale Stearns.
I had an incredible experience purchasing a car from County Ford in Graham. The staff made my experience an easy one. Special shout out to Jacob, Greg, Dulce and of course, Dale Stearns.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I love my County Ford in Graham,NC- Brandon is the best, very knowledgeable attentive and helpful, and upfront on my recalls, what I may need next! Just the best!
I love my County Ford in Graham,NC- Brandon is the best, very knowledgeable attentive and helpful, and upfront on my recalls, what I may need next! Just the best!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were low pressure and very easy to work with. I ask for a particular deal and there was no hassling back forth.
They were low pressure and very easy to work with. I ask for a particular deal and there was no hassling back forth.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I drove over 2 hours to buy a truck they had that I was looking for. When I got there I was hit with $2000.00 in hidden add on fees that I didn’t know about. After negotiating through the hidden fees I was showed the carfax report which said the truck was in a very minor rear wnd accident. 5 days after I get the truck home I noticed what seemed to be a crash in the back passenger side door. Upon a very close look at the door I realized the truck had been in a side collision not a rear collision and the door was full of Bondo which is cracking. I contacted the dealership since I had only had the truck 5 days to see about swapping the truck with one that is very similar to the one I bought or at the least maybe to work together with them to replace the door. I figured if I bought a new door and took it to them maybe they would put it through their body shop paint it and put it on for me. I haven’t heard anything from them. I would trust them and do Business with them. Save yourself the headache. ( Remember I’ve only had it for 5 days as of this review.)
I drove over 2 hours to buy a truck they had that I was looking for. When I got there I was hit with $2000.00 in hidden add on fees that I didn’t know about. After negotiating through the hidden fees I was showed the carfax report which said the truck was in a very minor rear wnd accident. 5 days after I get the truck home I noticed what seemed to be a crash in the back passenger side door. Upon a very close look at the door I realized the truck had been in a side collision not a rear collision and the door was full of Bondo which is cracking. I contacted the dealership since I had only had the truck 5 days to see about swapping the truck with one that is very similar to the one I bought or at the least maybe to work together with them to replace the door. I figured if I bought a new door and took it to them maybe they would put it through their body shop paint it and put it on for me. I haven’t heard anything from them. I would trust them and do Business with them. Save yourself the headache. ( Remember I’ve only had it for 5 days as of this review.)
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This was my first time purchasing from this dealership. I most definitely will go back when the time comes to purchase another vehicle. It was a pleasure working with Javi and Dulce.
This was my first time purchasing from this dealership. I most definitely will go back when the time comes to purchase another vehicle. It was a pleasure working with Javi and Dulce.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pat, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!
From the moment I inquired about my new 2025 F150, County Ford and Nate couldn't have been easier to work with! Coming from out of state the whole process was completed via email and text. When I picked up my new vehicle I was able to complete the process in under 2 hours which was key as I was visiting Colleges with my daughter. I would recommend County Ford and Nate to anyone looking to purchase a new Ford.
From the moment I inquired about my new 2025 F150, County Ford and Nate couldn't have been easier to work with! Coming from out of state the whole process was completed via email and text. When I picked up my new vehicle I was able to complete the process in under 2 hours which was key as I was visiting Colleges with my daughter. I would recommend County Ford and Nate to anyone looking to purchase a new Ford.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
First, I will start out with what was good my salesman Sly was very polite and got me the answers that I needed. The car was clean and ready for the test drive when I arrived very professional. The Item that I was very not happy about with was after I had finished all the paperwork I was told there was only one set of keys. I asked how much it that going to cost thinking $50 to $75 but after googling it they are $300 to $400. I asked what they were going to do about it and got no answer. So, I recommend that you check before you make the same mistake that I did.
First, I will start out with what was good my salesman Sly was very polite and got me the answers that I needed. The car was clean and ready for the test drive when I arrived very professional. The Item that I was very not happy about with was after I had finished all the paperwork I was told there was only one set of keys. I asked how much it that going to cost thinking $50 to $75 but after googling it they are $300 to $400. I asked what they were going to do about it and got no answer. So, I recommend that you check before you make the same mistake that I did.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Overall experience was great. Truck had ac issues and dealer picked up, fixed and dropped back off at my house. The issue was handled perfectly!!
Overall experience was great. Truck had ac issues and dealer picked up, fixed and dropped back off at my house. The issue was handled perfectly!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
County Ford and Nate Gut did a fantastic job before, during, and after selling us our 2026 Ford Expedition.
County Ford and Nate Gut did a fantastic job before, during, and after selling us our 2026 Ford Expedition.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a vehicle just two days before Christmas, and the experience was nothing short of exceptional. Nathan, my sales representative, was extremely knowledgeable, courteous, and attentive throughout the entire process. Despite the busy holiday season, he went above and beyond to ensure everything was handled seamlessly, making what could have been a stressful experience feel smooth and enjoyable. Nathan and the team at County Ford moved mountains to help me drive away in my 2023 Nissan Rogue. I'm extremely satisfied customer!
I recently purchased a vehicle just two days before Christmas, and the experience was nothing short of exceptional. Nathan, my sales representative, was extremely knowledgeable, courteous, and attentive throughout the entire process. Despite the busy holiday season, he went above and beyond to ensure everything was handled seamlessly, making what could have been a stressful experience feel smooth and enjoyable. Nathan and the team at County Ford moved mountains to help me drive away in my 2023 Nissan Rogue. I'm extremely satisfied customer!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase