Reviews
Write a reviewWonderful Experience.
Wonderful Experience...Sales Manager "FADI" & Sales Rep. "WILLIAM" was so helpful and professional. And the process did not take long. I would definitely recommend County Ford to my family and friends. I love this dealership thanks COUNTY FORD. Have a good weekend.
Wonderful Experience.
Wonderful Experience...Sales Manager "FADI" & Sales Rep. "WILLIAM" was so helpful and professional. And the process did not take long. I would definitely recommend County Ford to my family and friends. I love this dealership thanks COUNTY FORD. Have a good weekend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You make a purchase for over 80k and they act too cheap
You make a purchase for over 80k and they act too cheap to fill the gass tank up or do a oil change. I feel like it's distasteful and shows how little they value you as a customer. I went to buy Ford because I heard about the hospitality and dedication to the customers they have. That wasn't the case for me.
You make a purchase for over 80k and they act too cheap
You make a purchase for over 80k and they act too cheap to fill the gass tank up or do a oil change. I feel like it's distasteful and shows how little they value you as a customer. I went to buy Ford because I heard about the hospitality and dedication to the customers they have. That wasn't the case for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Wonderful experience!
Wonderful experience! My sales associate ‘Shawn’ was very accommodating, helpful and professional. I’m very pleased with my new 2024 Redesigned Mustang GT. I would definitely recommend County Ford to my family and friends. Customer service is a 5 star ⭐️⭐️⭐️⭐️⭐️ plus!
Wonderful experience!
Wonderful experience! My sales associate ‘Shawn’ was very accommodating, helpful and professional. I’m very pleased with my new 2024 Redesigned Mustang GT. I would definitely recommend County Ford to my family and friends. Customer service is a 5 star ⭐️⭐️⭐️⭐️⭐️ plus!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales rep was great to work with and very friendly as
Sales rep was great to work with and very friendly as well as the finance guy was really helpful on working with me on getting the best deal possible
Sales rep was great to work with and very friendly as
Sales rep was great to work with and very friendly as well as the finance guy was really helpful on working with me on getting the best deal possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was instantly greeted when I arrived at the dealership.
I was instantly greeted when I arrived at the dealership. Everyone was so helpful. And the process did not take long. I love my new Escape.
I was instantly greeted when I arrived at the dealership.
I was instantly greeted when I arrived at the dealership. Everyone was so helpful. And the process did not take long. I love my new Escape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with the results of buying my new car
I was very pleased with the results of buying my new car it was a great experience and I love this dealership thanks county ford
I was very pleased with the results of buying my new car
I was very pleased with the results of buying my new car it was a great experience and I love this dealership thanks county ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
County Ford Review
I really enjoyed my salesman Tony, he was pleasant and enjoyable to work with. The rest of the experience fell extremely flat. The vehicle was supposed to be cleaned and it was never done. Also, there was a surface scratch that was promised to be taken care of, that didn?t happen either. I felt like after my money was received, I was no longer a priority. The manager told me that I could come back on a specific day to have the work taken care of. I received a call saying that I ?had to? bring the vehicle in on a day that was extremely inconvenient for my family and I. Overall as stated the salesman was the only highlight of the experience.
County Ford Review
I really enjoyed my salesman Tony, he was pleasant and enjoyable to work with. The rest of the experience fell extremely flat. The vehicle was supposed to be cleaned and it was never done. Also, there was a surface scratch that was promised to be taken care of, that didn?t happen either. I felt like after my money was received, I was no longer a priority. The manager told me that I could come back on a specific day to have the work taken care of. I received a call saying that I ?had to? bring the vehicle in on a day that was extremely inconvenient for my family and I. Overall as stated the salesman was the only highlight of the experience.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We will NEVER buy from them again.
We will NEVER buy from them again. To say they are less than honest is an understatement. Did you know that $53,000 less $1,000 plus $999 equals $55,999? Yeah, neither did I. CHECK THEIR MATH AND CHECK IT AGAIN. They tried to add the $1,000 we got for a trade instead of subtracting it, then somehow added in an extra $1,000 on top of it. Glad I got my calculator out. Second, it was miraculous how our interest rate dropped almost 2% once they applied some "coupons" when we were reconsidering because of the payment. Third, the truck was missing floormats. We were told to come back on Monday and they would have them. They couldn't find the one's for our truck so they gave us some out of another truck and they don't even fit. Fourth, they have our trade listed at almost $12K over what they gave us. And much higher than KBB has it listed. Stock # 221141B. This is a great truck, but they are royally screwing you on the price. What a bunch of crooks. We should have walked away, but you live and learn. Oh, and the online price magically changed, increased $500 when we checked it while they were working numbers. It's not them, it's the computer system is the answer we got.
We will NEVER buy from them again.
We will NEVER buy from them again. To say they are less than honest is an understatement. Did you know that $53,000 less $1,000 plus $999 equals $55,999? Yeah, neither did I. CHECK THEIR MATH AND CHECK IT AGAIN. They tried to add the $1,000 we got for a trade instead of subtracting it, then somehow added in an extra $1,000 on top of it. Glad I got my calculator out. Second, it was miraculous how our interest rate dropped almost 2% once they applied some "coupons" when we were reconsidering because of the payment. Third, the truck was missing floormats. We were told to come back on Monday and they would have them. They couldn't find the one's for our truck so they gave us some out of another truck and they don't even fit. Fourth, they have our trade listed at almost $12K over what they gave us. And much higher than KBB has it listed. Stock # 221141B. This is a great truck, but they are royally screwing you on the price. What a bunch of crooks. We should have walked away, but you live and learn. Oh, and the online price magically changed, increased $500 when we checked it while they were working numbers. It's not them, it's the computer system is the answer we got.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Not trustworthy
You buy a car from these people at your own risk. I financed a fcar with them. Less than two weeks I had to spend over $600.00 to fix the rota at their garage. When i drew their attention, they said the car was fully certified. 5 point check indeed. Trust them at your own risk.
Not trustworthy
You buy a car from these people at your own risk. I financed a fcar with them. Less than two weeks I had to spend over $600.00 to fix the rota at their garage. When i drew their attention, they said the car was fully certified. 5 point check indeed. Trust them at your own risk.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephen Doku, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at County Motor Company Inc. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (336) 226-6301 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Wife and I purchased a 2020 F-350 Platinum.
Wife and I purchased a 2020 F-350 Platinum. This was not the vehicle we were looking at but Jordan allowed us to walk the lot with no pressure to purchase this one or that one. He made us feel like our opinions mattered and our satisfaction was of his most concern. An enjoyable experience with the purchase. The sales mgr was a jerk at times like during the final contract and billing. But Jordan had done such an outstanding job we didn't care.
Wife and I purchased a 2020 F-350 Platinum.
Wife and I purchased a 2020 F-350 Platinum. This was not the vehicle we were looking at but Jordan allowed us to walk the lot with no pressure to purchase this one or that one. He made us feel like our opinions mattered and our satisfaction was of his most concern. An enjoyable experience with the purchase. The sales mgr was a jerk at times like during the final contract and billing. But Jordan had done such an outstanding job we didn't care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car