Reviews
The 2020 Toyota I just bought seems to be good EXCEPT for stains in the car and some places on the bottom back of the front seats that look like a cat could have cause the damage , I brought this to the attention of the sales lady plus some small scratches on the body and I ask to give 16,500. for the car , NOTHING was ever said to me about all this , this is BAD SORRY business , County Ford is doing BAD BUSINESS not dealing or talking about things with the customer , a bunch of LIARS .
The 2020 Toyota I just bought seems to be good EXCEPT for stains in the car and some places on the bottom back of the front seats that look like a cat could have cause the damage , I brought this to the attention of the sales lady plus some small scratches on the body and I ask to give 16,500. for the car , NOTHING was ever said to me about all this , this is BAD SORRY business , County Ford is doing BAD BUSINESS not dealing or talking about things with the customer , a bunch of LIARS .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Benny, we are so disappointed to learn of this situation you have described. Please reach out to us at Sebastian Olivares at (336) 226-6301 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
the sales people was great, however i had some personal issues an did not purchase the truck,when starting this process i stated i could do a $250 deposit to hold the truck until i could drive 6 hrs there in 2 days, fred stated they usually ask for $1000 an i did that,i did not know that i would not get my money back if i didn't purchase the truck,i asked for a key phob to be made an they did this ,in short the people was great the policy is not , hj
the sales people was great, however i had some personal issues an did not purchase the truck,when starting this process i stated i could do a $250 deposit to hold the truck until i could drive 6 hrs there in 2 days, fred stated they usually ask for $1000 an i did that,i did not know that i would not get my money back if i didn't purchase the truck,i asked for a key phob to be made an they did this ,in short the people was great the policy is not , hj
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
I had an incredible experience purchasing a car from County Ford in Graham. The staff made my experience an easy one. Special shout out to Jacob, Greg, Dulce and of course, Dale Stearns.
I had an incredible experience purchasing a car from County Ford in Graham. The staff made my experience an easy one. Special shout out to Jacob, Greg, Dulce and of course, Dale Stearns.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I love my County Ford in Graham,NC- Brandon is the best, very knowledgeable attentive and helpful, and upfront on my recalls, what I may need next! Just the best!
I love my County Ford in Graham,NC- Brandon is the best, very knowledgeable attentive and helpful, and upfront on my recalls, what I may need next! Just the best!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were low pressure and very easy to work with. I ask for a particular deal and there was no hassling back forth.
They were low pressure and very easy to work with. I ask for a particular deal and there was no hassling back forth.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I drove over 2 hours to buy a truck they had that I was looking for. When I got there I was hit with $2000.00 in hidden add on fees that I didn’t know about. After negotiating through the hidden fees I was showed the carfax report which said the truck was in a very minor rear wnd accident. 5 days after I get the truck home I noticed what seemed to be a crash in the back passenger side door. Upon a very close look at the door I realized the truck had been in a side collision not a rear collision and the door was full of Bondo which is cracking. I contacted the dealership since I had only had the truck 5 days to see about swapping the truck with one that is very similar to the one I bought or at the least maybe to work together with them to replace the door. I figured if I bought a new door and took it to them maybe they would put it through their body shop paint it and put it on for me. I haven’t heard anything from them. I would trust them and do Business with them. Save yourself the headache. ( Remember I’ve only had it for 5 days as of this review.)
I drove over 2 hours to buy a truck they had that I was looking for. When I got there I was hit with $2000.00 in hidden add on fees that I didn’t know about. After negotiating through the hidden fees I was showed the carfax report which said the truck was in a very minor rear wnd accident. 5 days after I get the truck home I noticed what seemed to be a crash in the back passenger side door. Upon a very close look at the door I realized the truck had been in a side collision not a rear collision and the door was full of Bondo which is cracking. I contacted the dealership since I had only had the truck 5 days to see about swapping the truck with one that is very similar to the one I bought or at the least maybe to work together with them to replace the door. I figured if I bought a new door and took it to them maybe they would put it through their body shop paint it and put it on for me. I haven’t heard anything from them. I would trust them and do Business with them. Save yourself the headache. ( Remember I’ve only had it for 5 days as of this review.)
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This was my first time purchasing from this dealership. I most definitely will go back when the time comes to purchase another vehicle. It was a pleasure working with Javi and Dulce.
This was my first time purchasing from this dealership. I most definitely will go back when the time comes to purchase another vehicle. It was a pleasure working with Javi and Dulce.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pat, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!
From the moment I inquired about my new 2025 F150, County Ford and Nate couldn't have been easier to work with! Coming from out of state the whole process was completed via email and text. When I picked up my new vehicle I was able to complete the process in under 2 hours which was key as I was visiting Colleges with my daughter. I would recommend County Ford and Nate to anyone looking to purchase a new Ford.
From the moment I inquired about my new 2025 F150, County Ford and Nate couldn't have been easier to work with! Coming from out of state the whole process was completed via email and text. When I picked up my new vehicle I was able to complete the process in under 2 hours which was key as I was visiting Colleges with my daughter. I would recommend County Ford and Nate to anyone looking to purchase a new Ford.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
First, I will start out with what was good my salesman Sly was very polite and got me the answers that I needed. The car was clean and ready for the test drive when I arrived very professional. The Item that I was very not happy about with was after I had finished all the paperwork I was told there was only one set of keys. I asked how much it that going to cost thinking $50 to $75 but after googling it they are $300 to $400. I asked what they were going to do about it and got no answer. So, I recommend that you check before you make the same mistake that I did.
First, I will start out with what was good my salesman Sly was very polite and got me the answers that I needed. The car was clean and ready for the test drive when I arrived very professional. The Item that I was very not happy about with was after I had finished all the paperwork I was told there was only one set of keys. I asked how much it that going to cost thinking $50 to $75 but after googling it they are $300 to $400. I asked what they were going to do about it and got no answer. So, I recommend that you check before you make the same mistake that I did.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Overall experience was great. Truck had ac issues and dealer picked up, fixed and dropped back off at my house. The issue was handled perfectly!!
Overall experience was great. Truck had ac issues and dealer picked up, fixed and dropped back off at my house. The issue was handled perfectly!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christopher, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!