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No problems with the sales team but the service department is horrible.$150.00 dollar diagnostic fee too tell me a ground squirrel had gotten into the... fan motor and then recommending that i have a whole list of things done,like changing brake fluid,perform a/c refresh service and 4 wheel alignment among other things for a total of $1100 dollars and this is on a 2016 nissan with 22,000 miles on it.So if all of this needs to be done it should be covered by the warranty.But maybe they make a junk product or just trying too rip someone off by doing a bunch of stuff that don't need to be done.I have bought 3 brand new vehicles from gurley leep but don't think i will buy another one from them or Nissan.Also it is only about a 15 minute job too get to the blower motor on the Versa.
Great experience! Everything went quickly and they were very easy to work with. I had many trucks and packages to choose from. I will recommend to family... and friends.
Gurley Leep Nissan was a great choice to buy a car! I stopped in just to look around and was very fortunate to come out with an '09 Scion xD Release 2.0... that was traded in 10 minutes before I arrived... what a find! Denny Moss was AWESOME-- he was very knowledgeable, personable, genuine, and truly a pleasure to work with. I didn't feel pressured into purchasing a vehicle, but I was happy to have an experienced professional sell me a unique and reliable vehicle. The financial office was also great. This was my first car so they took the time to explain everything to me and answer all my questions. The dealership did a great job cleaning and detailing the vehicle, too. This was a marvelous experience from beginning to end.
Connie we appreciate the opportunity to earn your business. It was a pleasure helping you find a car that fit your needs. We look forward to seeing yo...u when you come in for your 1st complimentary oil change. Thanks again, Tim Chapman General Manager Gurley Leep Nissan
Nice please and people.. i came for a oil change and came out fast.
My experience purchasing my new 2016 Nissan Rogue was the best. Liz-Harley-Good is the best Salesperson I have ever met. Very knowledgeable, personable... and friendliest. I was quite nervous and she calmed me down and I am so thrilled. Tim Chapman, who is General Manager of Nissan was so helpful, kind and also knowledgeable. I would recommend Gurley Leep Nissan to all my friends.
We stopped in for a test drive of a Chevy Traverse which we arranged conveniently online. We had a photo and contact information for the Sales person that... we were chatting with online. The car was ready when we arrived for the test drive and we were encouraged to take our time and really drive the vehicle. Gurley Leep did the financing that evening with OUR preferred credit union and we drove home with the perfect vehicle for us to drive the grandbabies around. We spent 6 months researching the Traverse so we knew what we were looking for in the vehicle. Dave never tried to talk us into a Nissan instead of the Chevy and he was very helpful through the process. Dave even followed up the next morning to schedule our first maintenance visit estimating when we would be due for an oil change.
I'm a repeat customer. That says it all. And I'll be back. Been very pleased the way I've been treated.
My experience with Gurley Leep was rather unpleasant. Buying a car is something I have done plenty of times over the years and have good and bad experiences.... At Gurley Leep I had to bring to their attention their lack of crediting me back for something they doubled charged me. Additionally, it took them way too long to add some features to the car that I paid for. Lastly, the car did not come with floor mats. All cars come with floor mats but Gurley Leep decided to take these out of the car...REALLY!!!!
Purchasing a vehicle can be a trying experience. I traveled from Colorado to Gurley Leep to get the vehicle we wanted and the team exceeded our expectations.... I had a wonderful experience with everyone there but especially Liz Harley and Tim Chapman. Finding a good dealership is sometimes hard to do and I know that I found one in Gurley Leep. Thanks to them we have the vehicle we wanted at a great price. They were so great they went out of their way to set up the shipping to Colorado and even the shippers were Outstanding. No matter where you are purchasing from I would definitely recommend looking at their inventory and talking to them before you purchase somewhere else.
Thank you very much for your review. We are happy everything went so well. It was very thoughtful of you to include such a thorough description of the... level of service we we able to provide. On behalf of Tim Chapman, The General Manager and Liz Harley--Thank You for choosing Gurley Leep Nissan
Enjoyed our overall experience! Ended up buying 2 cars instead of one. Our sales person Jonathan was right on it and made sure that we got what we wanted.... Thank you for your service Jonathan and thank you for taking such good care of us!