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Chris Nikel Chrysler Jeep Dodge Ram Fiat

(1,266 reviews)
Visit Chris Nikel Chrysler Jeep Dodge Ram Fiat
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award
2022 consumer dealer award 2020 consumer dealer award
New (918) 940-6585 (918) 940-6585
Used (918) 940-6857 (918) 940-6857
Service (918) 615-9108 (918) 615-9108

Reviews

(1,266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chris Nikel Chrysler Jeep Dodge Ram Fiat from DealerRater.

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Disgruntled customer

They didn't put correct oil in my car. Then tried to say it was a typo on the invoice! I'm not an idiot I buy the correct oil for my car all the time. The only reason I even took my car there was to get the discount, then they put the wrong grade of oil in it!! And if that wasn't bad enough I bought tired from them. They didn't explain that it would take 5 hours to put them on!!! And they put one tire on going the wrong direction!! If I'm correct it's the service advisors job to make sure that the job is gone correctly isn't it??? Needless to say I will never take my 300 S back there again even though I bought it there!!!! We've bought 3 vehicles from this dealer but we've never had problems til now. I will say their collision center is excellent !!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sir I would like to apologize if your last visit was less then pleasing, I can assure you that is not the norm for our service center. Please feel free to contact me via email at Thomas.raabe@chrisnikel.com or directly at 918-806-4175 Thomas Raabe Service Director

Great service

i took my daughters Jeep Liberty in for service and was very pleased with Abel Flores. He handled all of my concerns and kept me informed of needed work on her Jeep. Great customer service. I would recommend Chris Nikel to all my friends. Very pleased customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Good afternoon Pete, I am so happy to hear that you had a great experience at Chris Nikel. We aim for nothing but the best for our customers! Thank you so much for the kind words.

Awesome dealership to work with, very friendly staff,...

Awesome dealership to work with, very friendly staff, conscientious to our needs. Very patient through selection process and research. Jonathon Dill was very knowledgeable in the product line and easy to work with throughout purchase process. This has been one of the easiest purchases that we have made in many years in dealing face to face with dealership sales personnel and staff. The last two vehicles prior to this purchase were done online via the internet to spare the pain, frustration and anguish of having to deal with high pressure sales personnel. Rest assured that with Chris Nikel there is no pressure whatsoever in the purchase of your new vehicle. Highly recommended dealership. Many thanks go out to Jonathon Dill and Bryan. Kudos to you both. Loren Palmer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Experience

All things were great when I vistited Chris Nikel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

I had a wonderful experience while shopping for my 2014 Cherokee Grand. The salesperson was very well informed and very professional. I will continue coming back to this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Nikel Review

Great experience, friendly, knowledgable, delt with respect & fast

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shopping for New

Klaus has been wonderful! This is the second vehicle he has sold us. Both times were a great experience and met our financial expectations. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Nikel Review

We came here to look at the new jeep cherokees. Wasn't sure if we wanted a limited or trail hawk. Our sales person was Geoff Parks, He showed us both kinds. We decided on the trail hawk. He was very kind and answered all questions. i would have to say he was one of the best sales person we have ever delt with. I would deffinately want him as mty sales person if I by another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Nikel Review

This is the 6th car I have purchased from Chris Nikel in the past 4 yrs. In my opinion the dealership continues to advance in the overall process. Klaus Raabe is the salesman I deal with and would refer him to all mty friends, He is knowledgable and extremely professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Nikel Review

Right Car/ Right Price!!! I had a great experience with the all around performance at Chris Nikel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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