Reviews
Great Customer Service
One of the best dealership experiences I have ever had! There was no pressure, no insecurity. I honestly didn’t feel like I was buying a car. They treat you like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SERVICE
VERY QUICK AND FRIENDLY GOT ME IN AND OUT WITHOUT AN APPOINTMENT
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad Tire day at Mark Miller
The fact that a tire that I needed was not available yet when I returned they had mounted a tire that did not exist and did not wait till I returned to make sure I wanted to spend the money. Assumption is not good for me and poor customer service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buick Shopping
We met with Doug Beuttler and he took the time and patients to show us the New Buick Envision , Doug is really a great salesman ! It just was not the time for us to buy but we will be back . Thanks to Doug
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
You're welcome, and thank you too! We will be here when you're ready!
Repair of 2017 Encore
I had my Encore in to have a squeak noise when you put your foot on the brakes that I have had since I bought our car in November of 2017. This is the second time that this car has been worked on for the same problem. The first time it took 2 1/2 hours of waiting and then I was told that it was probably a rock causing the problem. The second time I was given a rental car and it took them 5 hours to call me to come back and get my car. This time is was dirt and outside elements that caused the noise. 5 hours is way too long and then the problem isn't fixed. I was told "When we finally got your car in we only worked on it a few minutes". Not happy!
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Vince. We appreciate your business and apologize for the inconvenience. General Motors is aware of this issue and is currently working on a solution. At this time, there is not a repair we can attempt, but we will address it again when GM contacts us with more information. Thank you for your patience!
Great service
Got in on my schedule. Quick, easy and thorough service. Pleasant people to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Philip! It was a pleasure servicing your vehicle. We look forward to your next visit.
Repairs
Job completed in less time than estimated. Completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Paul! We appreciate the opportunity to repair your vehicle. We look forward to seeing you again.
Excellent Service 5 stars !
My husband and I didn't know a dealership like this existed, we thought all dealership's were all alike, this was the most excellent service we have ever had. ... You will not be disappointed. ..I have shopped around at different dealerships for a new car , no one treated me so great or even came close to the deal and financing we received from the minute we walked in the door......Highly recommended this dealership. ....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GOOD SERVICE!
DEALER HAD PAPERWORK READY, HAD TAG READY, CAME FROM TWO AND A HALF HOURS AWAY, MADE A PLEASENT BUYING EXPERIENCE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer
Walked up to the car I've been wanting. It had the right color seats, right body style, sunroof, I got the windows tinted, and for a heck of a price. I'm excited!! Thanks Greg Mitchell and entire team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase