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Lewis Chrysler-Dodge Inc

(120 reviews)

Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lewis Chrysler-Dodge Inc from DealerRater.

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Friendly and professional staff that works well together.

Friendly and professional staff that works well together. All makes for a solid and satisfying buying experience. Couldn’t have been happier buying my new truck. I’ll be going back to them for my next vehicle. All deserve a “job well done”.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, we're so pleased to know you had a friendly, professional, and satisfying experience with our team at Lewis Chrysler Dodge Jeep Ram. We look forward to seeing you again for your next vehicle!

I have had nothing but fantastic service from Lewis Jeep.

I have had nothing but fantastic service from Lewis Jeep. They have given above and beyond service through their service department, sales, and managerial staff. Tramell, John M., Shelby, Tandy, and John F. Exemplify what customer care is supposed to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your fantastic feedback about our team, Shawn! We truly appreciate your business and we hope to see you again at Lewis Chrysler Dodge Jeep Ram!

Christian from Lewis Chrysler Dodge Jeep Ram was

Christian from Lewis Chrysler Dodge Jeep Ram was extremely nice and personable. His knowledge of the service department was exceptional and they did an excellent job servicing my vehicle. They do not try to up charge me by suggesting unnecessary work. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Val, it's wonderful to hear that Christian provided such a seamless, honest, and excellent service experience! We look forward to serving you again at Lewis Chrysler Dodge Jeep Ram. Safe travels!

Colton is a great salesperson will recommend him to

Colton is a great salesperson will recommend him to anyone including myself when I come back in a few years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your stellar five-star review of Colton and the team! We look forward to seeing you again at Lewis Chrysler Dodge Jeep Ram!

Colton is a good salesperson and will recommend him to

Colton is a good salesperson and will recommend him to all including when I buy my next one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Colton and the Lewis Chrysler Dodge Jeep Ram team are thankful for your kind words! Safe travels from all of us!

The car buying experience was made very easy Felipe and

The car buying experience was made very easy Felipe and the rest of the sales team took great care of me it was amazing I love feeling very satisfied and I felt confident that I had received a very good very fair deal the best deal that I could get it was a very kind and loving atmosphere in the store and I felt as though everybody was working together as a team even the financing was easy there was a gentleman there that helped me by the name of Justin and he really made it work it only took a few minutes and he had me in and out the door and I felt very confident that I had been treated very fairly and I got everything I needed truly this was the best car buying experience I've ever had in my life and I'm I've purchased more than 10 cars in my life they're really aren't any more words that I can share that would be able to express my gratitude and the joy that I experience in a dealership they are just amazing it's an amazing team there and god bless them and I hope they continue to serve everyone here in Northwest Arkansas anybody that comes from anywhere else I'd highly recommend Lewis it's a family own business 80 years Plus it's my understanding and there's a reason they've made it 80 years they are very good to people and that is a nice thing to find in this world I would highly recommend this dealership for anybody looking to have a purchase a car or truck or anything else that they need the Lewis family is a blessing and to his local area their kindness cannot be measured today's Father's Day and I am having a terrific day and most of it because of other reasons but having my new vehicle that I love is really the icing on the cake and I don't think I even deserve icing on my cake but I have to thank God that on Father's Day he let me have some I think it's time for me to bug out thank you Lewis and thank you Felipe and thank you Justin and thank you for the rest of the team I think Tanner was there a few other gentlemen can't remember their names at the moment but thank you all appreciate it Time for me to and my review thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jimmy, we're delighted to hear that Felipe, Justin, and the entire team at Lewis Chrysler Dodge Jeep Ram made your car buying experience so memorable. Your kind words truly mean a lot to us! Enjoy every moment with your new vehicle and thank you for recommending our dealership!

This Is, The Bad Really Bad experience that I have with

This Is, The Bad Really Bad experience that I have with this dealership. Especially with this service department. They keep my truck for almost 3 months and some of the problems was the warranty thing. But the services terrific. I’ll try to talk to the managers that they never called you back. I talked to with the advisor that he’s getting mad because I put a review and he says because my review he’s not gonna get any bonos. I already get it out After Three months. This dealership is a lot of people but really bad service. I don’t recommend and never come back to this place again For the last weeks. They tried to sell a transmission when it’s in bad order, so if you don’t have it, Dad say we can’t fix it because the customers needed the vehicle and you guys don’t care. Just only your Business, so my review is zero. And I never come back to you guys again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Evaristo, it sounds like we've fallen short in providing communicative, responsive customer care, which is not what the standard we strive for. I would appreciate the opportunity to discuss this further and invite you to please reach out at your convenience. Thank you, Tandy Stamps - Customer Experience Manager - (479) 582-6261

Christian was my service visor he kept me updated and

Christian was my service visor he kept me updated and took care of me. 2023 ram 2500 Cummins made appointment for check engine light everything was under warranty they took care of the issues quickly and even wash the truck when they were done. This was 1st time taken my truck there for service. Didn’t care for ram place in bentonville or siloam. Lewis will be who I use going forward. Thanks again Christian Appreciate it!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, we're delighted to hear that Christian and the Lewis Chrysler Dodge Jeep Ram team provided you with excellent service! It's great knowing your first visit was a success, and we look forward to serving you again in the future. Safe travels until next time!

Chad was wonderful made everything go great!

Chad was wonderful made everything go great!! He is definitely a professional. My daughter said she will never go anywhere else again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nancy, we're delighted to hear that Chad provided such a great experience at Lewis Chrysler Dodge Jeep Ram! We look forward to welcoming your daughter back in the future.

The sales person and staff were very professional.

The sales person and staff were very professional. The purchasing experience was seamless and comfortable. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick, we're delighted to hear that our team at Lewis Chrysler Dodge Jeep Ram provided a seamless and professional purchasing experience for you. Thank you for the recommendation!