Tulsa Hyundai

The individuals working on my vehicle were very kind and professional, as well as the staff at the desk. However, the woman answering the phone calls didn’t seem to relay the information I gave her very efficiently, and the ‘supervisor’ (I believe is who he said he was) seemed to not want to talk to me at all in the slightest whenever he called me. I am by no means special but I think you could at least pretend to not be annoyed for a 30 second phone call with somebody using your services at your business.

All experience went really smooth, we are happy with the car we got in the end, thank you, bye.

They are Organized, waiting room was clean, service staff was friendly in mechanics seem to be competent. Only bad thing I can say is that their prices are high, which seems to be true of all dealerships.

We went on a Saturday to look at a new car and we could not make up our mind but wanted to hold the one we test drove. We left them a refundable, no questions asked deposit check that we were told we could have it back or apply to the deal if we made one. We went back Tuesday and they would not give us our check back. Now a week later they still wont give us our check back and said that when it clears the bank they will issue us our money back but will take 4-6 weeks. I went up again yesterday and the sales manager or whoever he was sitting a the sales desk told me how stupid I was for writing a check Kaci Peirce was the salesperson and ring leader playing the games. We finally have had to make a police report for theft and embezzlement. Checkout our twitter, snapchat and facebook for video of the sale manager berating me.

Friendly greeting, they verified why was bringing car in and anything else needed. Kept up to date with text and notified when done. Like the no pressure to buy services when recommended.

The experience was pretty good was treated well all needs were met outstanding service and quality

Most inept and incompetent service department ever assembled. Rude xxxxxxxx that do not deserve to service the general public. Do not do business at this location.

No communication, deleted call logs. This place is a scam. Not sending or discussing a different pricing quote after an original quote was already talked about… this place is definitely doing some illegal things. Do not go here.

After terrible and inconsistent communication, receiving both verbal and text confirmation, receiving a paper copy of the breakdown of the deal, paying a deposit, sending in my drivers license, filling out a credit app, purchasing a plane ticket and then being in the middle of my connecting flight in Chicago i was called and told the deal was off and needed to find a flight back home unless i accepted their new offer which was $2000 higher or find a flight back home. They were very rude and not one of the managers: Daniel, Sammy, or Derrick would speak with me, they made my Sales woman talk to me and try to explain. FULL STORY. PLEASE READ: It all started on Monday, 8/14/25. I found the best deal by far for a 2025 Hyundai Elantra N, Brand New on Cargurus. I was skeptical of the price so i called them. I was put in touch with a very friendly sales woman. She said she would have to get back with me on the price. After a few she texted me and said the price was only if i met certain criteria, which i didn't. I thanked her for getting back with me and if anything changed to let me know. She then proceeded to ask what it would take to earn my business. I gave her the number that would make it worth it for me to fly down there and drive it 800+ miles back home. She then texted me shortly after and said that her manager approved the offer of $31,400 out the door and asked if i wanted to put a deposit down in order to reserve the vehicle. I texted back and asked if i could receive a call to go over the numbers. I never received a call or text that night. Tuesday, i called multiple times and could only get a hold of the receptionist. I finally received a text from the same number but this was a manager. This number was visible and accessible by bother the Sales Associate and ALL MANAGERS. They sent me the deal and the price was incorrect of $34,000. I responded that the price was incorrect. I then received another text stating "Best Offer" with an offer sheet of $33,204. I then responded that i was confused and sent a screenshot of the agreed price of $31,400 out the door. A manager, Dee, then texted me stating his best offer was $31,400 + Doc Fees and if i did not want it they would remove me from their contact list. I responded by asking for a call to verbally discuss what was going on. I called multiple times Tuesday, asking to speak with either my sales woman (who i found was off) or a manager. I never received a call. Wednesday arrives. I tried calling multiple times, again, with no one responding. Finally they responded and said they were sorry because "they thought i had a trade" even though i made it ABUNDTLY CLEAR THAT I WOULD BE FLYING DOWN THERE. HOW COULD I HAVE A TRADE IF I AM FLYING??? I called again and then a different manager, Sammy, finally called me. He made the same offer of $31,400 + Doc Fees. I told him that i had received a text from his dealership stating $31,400 OUT THE DOOR. He said they made a mistake and could not do that and that was his best deal. I told him i would need a moment to think about it. 1 hour later i texted that i would accept the offer and requested the paperwork so i could sign it. No response. Several hours later i tried calling. No one would take my call or call me back. I then responded again and asked for the link to place my deposit on the car. No response. I called several more times until they closed and again, no one would take my call. Thursday arrives and i finally hear back from my sales woman. She apologized because she had to take several days off for personal reasons but would see what was going on. I then received a text at 1:45 P.M E.T with the agreed $31,400 + Doc Fees along with a link to place a deposit. I paid the deposit, sent my drivers license, and filled out a credit app. I asked for all the paperwork to be sent so i could E-sign it so that A) I knew we

They made our experience worth every second spent there, they are hard working and truthful.