Reviews
Efficient Professional, efficient, good customer service.
Efficient Professional, efficient, good customer service. Jaime explained things very well, he was very knowledgeable and friendly. My car was finished on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re happy to hear Jaime provided knowledgeable and friendly service, and that your car was ready on time.
Showed no emotion/interest when helping me or anything I
Showed no emotion/interest when helping me or anything I asked a question. I would call in and no one picked up or would get bounced around to other people until they’d just hang up
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave a review. Please contact me at 918-995-2587 to discuss further. Thank you, Frank Seitz
Sunroof stopped, was stuck closed.
Sunroof stopped, was stuck closed. Brought it in for warranty. Turns out there was debris in the sunroof that made it not covered under warranty. Dealer informed me that repairs like this run $2,000 - $3,000. I wasn’t going to pay that for a sunroof, would you? Please put it back together and we’ll call it good with an $89 diag fee, no problem. Car is ready. We travel from out of town to come get it. They are giving it back to us with it now stuck in the open position. We tell them we can’t accept the car with the sunroof stuck open (water leak!) when we provided it with the sunroof stuck closed. OK come back and we’ll fix it. Picked the car up. Sunroof is crooked now, probably still leaks. Dash indicator light is on. Once home, I have no choice but to fix it. Getting inside, all it needed was re-timed (jumped a couple teeth) and a $21 deflector arm kit. Wow, not $3,000. Also, dealer provided it back now missing 2 deflector arm screws, 1 glass attachment screw, and a damaged LH opening trim. So I paid them $89 for them to do $70 in damage to my sunroof trim and lose three bolts that are not available. Would you be happy?
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. No, to answer your question. Please reach out to me at 918-995-2587 so we can discuss this further. Thank you.
Hannah K.
Hannah K. Is an awesome liaison, always keeping us informed about the work on our vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the shoutout! We’re happy Hannah is keeping you well informed.
They were very friendly, informative,and professional
They were very friendly, informative,and professional with the service provided on my Hyundai.I was very pleased with my visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, J Taylor! We're so glad to hear you had a friendly and professional experience. We appreciate your visit and look forward to seeing you again!
The dealership was nice and clean.
The dealership was nice and clean. Had a nice waiting area. The service I received was adequate for my needs.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad the environment met your expectations and that the service suited your needs. We appreciate your visit!
Xander (Mikel) was outstanding in every aspect of our
Xander (Mikel) was outstanding in every aspect of our dealings. He was cheerful, knowledgeable, eager to answer questions and provide solutions, professional, and always agreeable to go the extra mile in assisting us. I can’t speak highly enough of this young man. Garrett in finance was another very helpful individual that went out of his way to assist us in our purchase. Personal interaction with Xander (Mikel) and Garrett exceeded our expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We’re so glad Xander and Garrett went above and beyond to make your experience exceptional.
Nice waiting room, a bit slow though for just an oil
Nice waiting room, a bit slow though for just an oil change but it was a busy day
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad you enjoyed the waiting area and appreciate your patience during a busy day.
Very professional.
Very professional. Got in and out quickly. I chose to wait in my car and I was very comfortable in the waiting atea
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Terri! We’re glad you found everything professional and comfortable, whether in your car or the waiting area. If we can be of further assistance, please let us know!
I was from out of state due to caring for my mom who has
I was from out of state due to caring for my mom who has dementia. I was very happy with the service and ease of getting information about my service request.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Elisa. We’re glad we could make the process easier for you during a difficult time.
