Reviews
Write a reviewI had a birthday gift from the Jack Kissee guys. They did an oil change for me while I waited. Very nice and sweet guy.💥🎂💥 Thank you very much.
I had a birthday gift from the Jack Kissee guys. They did an oil change for me while I waited. Very nice and sweet guy.💥🎂💥 Thank you very much.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We bought a used truck and was so impressed with the quality of the vehicle. It was like buying a new truck. The salesperson was so patient with us. He showed us all the technology and set up the truck so we were ready for the road.We were so impressed how we were treated and will go back,when we are ready to trade again.
We bought a used truck and was so impressed with the quality of the vehicle. It was like buying a new truck. The salesperson was so patient with us. He showed us all the technology and set up the truck so we were ready for the road.We were so impressed how we were treated and will go back,when we are ready to trade again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a Ford Expedition in November 2022, as spring came in 2023, the AC would not work. When I called to get the AC fixed, it took a month to get in to get it seen about and another 2 weeks in the shop. When we got it back, it was Breyer but still not what you would expect from a newer vehicle. The AC went back out in July, I called the service department and as soon as they could get me seen was September 9th. My wife has had to drive this thing back and forth to school with temps in August over 100. I will never buy another thing from these shady people. I just drove the vehicle to Oklahoma City, it crossed my mind while almost over here to leave the xxxx thing on side of the road. I’m soaked in sweat. If I can get Steve Kissee on the phone I am going to try and do that, then I’m calling Wells Fargo on Tuesday morning. I also paid 10 grand extra for an extended warranty and a service contract up for an additional 100,000 miles and it seems they don’t give any preferential treatment even when they are selling it to you they tell you if anything ever goes wrong, you never have to wait, just drive the vehicle in and they will get you right in, that was a lie. This has been the worst experience I have ever had after the purchase.
We purchased a Ford Expedition in November 2022, as spring came in 2023, the AC would not work. When I called to get the AC fixed, it took a month to get in to get it seen about and another 2 weeks in the shop. When we got it back, it was Breyer but still not what you would expect from a newer vehicle. The AC went back out in July, I called the service department and as soon as they could get me seen was September 9th. My wife has had to drive this thing back and forth to school with temps in August over 100. I will never buy another thing from these shady people. I just drove the vehicle to Oklahoma City, it crossed my mind while almost over here to leave the xxxx thing on side of the road. I’m soaked in sweat. If I can get Steve Kissee on the phone I am going to try and do that, then I’m calling Wells Fargo on Tuesday morning. I also paid 10 grand extra for an extended warranty and a service contract up for an additional 100,000 miles and it seems they don’t give any preferential treatment even when they are selling it to you they tell you if anything ever goes wrong, you never have to wait, just drive the vehicle in and they will get you right in, that was a lie. This has been the worst experience I have ever had after the purchase.
- Customer service
- 2.0
- Buying process
- 4.0
- Quality of repair
- 2.0
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
This dealership told my wife and I wrong title information that cost us over $1100. A person's word used to mean something. I dont want to buy a $30k vehicle when they dont stand behind their $1100.
This dealership told my wife and I wrong title information that cost us over $1100. A person's word used to mean something. I dont want to buy a $30k vehicle when they dont stand behind their $1100.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We came in for service on our daughter’s car. Since we were thinking about replacing our Flex we took a stroll through the lot. We now own a new Edge. Negotiations were not stress filled. All personnel were kind, efficient, and helpful. We are not new to this dealership. We have purchased the majority of our vehicles here and will continue to do so! Thanks so much to Marvin, Lyle, David, and Steve.
We came in for service on our daughter’s car. Since we were thinking about replacing our Flex we took a stroll through the lot. We now own a new Edge. Negotiations were not stress filled. All personnel were kind, efficient, and helpful. We are not new to this dealership. We have purchased the majority of our vehicles here and will continue to do so! Thanks so much to Marvin, Lyle, David, and Steve.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Poor service after the sale. I would stay as far away as possible from Jack Kissee Ford when looking for a new vehice or even a used one
Very Poor service after the sale. I would stay as far away as possible from Jack Kissee Ford when looking for a new vehice or even a used one
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I have bought several new cars. I have never seen such poor service after the sale then at Jack Kissee Ford. They leave you feeling that they could care less!
I have bought several new cars. I have never seen such poor service after the sale then at Jack Kissee Ford. They leave you feeling that they could care less!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
They had the vehicle I was looking for and were able to meet my offered price without any high pressure negotiations. The online sales representative knew what I was looking for and let me know they would do their best to meet my requirements. It was definitely worth the 50 mile drive to Claremore.
They had the vehicle I was looking for and were able to meet my offered price without any high pressure negotiations. The online sales representative knew what I was looking for and let me know they would do their best to meet my requirements. It was definitely worth the 50 mile drive to Claremore.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have purchased three vehicles in the last two years, and have had several buying experiences in the last 30 years. This was my first time visiting and buying from Kissee, and by far has been my best experience to date. They are a great little dealership with very competitive pricing. Mike and David were great, answered every question I had, and provided an all around comfortable experience. I had been searching weeks for the "just right" F150, and I wasn't going to settle for anything less than what I wanted. Every truck I found in Tulsa and Owasso would be sold before I could even get a test drive. I finally struck gold in Claremore! I saw the perfect truck on the internet for sale at Kissee. Glad I made the short trek from Tulsa, it was well worth it. The truck was perfect, and had ALL the options I wanted. I decided to make a deal right then and there. The pricing was right, and financing was quick and easy. David was very knowledgeable and easy to work with. I noticed from other folks on the staff, even those that I wasn't dealing directly with, are customer focused. They would let me know what was going on as things were moving and shaking behind the scenes so I never felt "abandoned". I scheduled to take the truck home the next morning. They had it washed and with a full fuel tank when I picked it up. Going forward, every time I'm shopping for a vehicle, I will be checking with Kissee first. They have a new customer for life! If you visit them, ask for Mike, he'll take care of you.
I have purchased three vehicles in the last two years, and have had several buying experiences in the last 30 years. This was my first time visiting and buying from Kissee, and by far has been my best experience to date. They are a great little dealership with very competitive pricing. Mike and David were great, answered every question I had, and provided an all around comfortable experience. I had been searching weeks for the "just right" F150, and I wasn't going to settle for anything less than what I wanted. Every truck I found in Tulsa and Owasso would be sold before I could even get a test drive. I finally struck gold in Claremore! I saw the perfect truck on the internet for sale at Kissee. Glad I made the short trek from Tulsa, it was well worth it. The truck was perfect, and had ALL the options I wanted. I decided to make a deal right then and there. The pricing was right, and financing was quick and easy. David was very knowledgeable and easy to work with. I noticed from other folks on the staff, even those that I wasn't dealing directly with, are customer focused. They would let me know what was going on as things were moving and shaking behind the scenes so I never felt "abandoned". I scheduled to take the truck home the next morning. They had it washed and with a full fuel tank when I picked it up. Going forward, every time I'm shopping for a vehicle, I will be checking with Kissee first. They have a new customer for life! If you visit them, ask for Mike, he'll take care of you.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I live in central Oklahoma and found the truck I wanted at Jack Kissee Ford online. I called and spoke with Mike Anderson and made the deal in about 5 minutes. It was completely painless, unlike my past experiences purchasing a new vehicle. I flew to Claremore, met with Mike and bought the truck. It was that easy!
I live in central Oklahoma and found the truck I wanted at Jack Kissee Ford online. I called and spoke with Mike Anderson and made the deal in about 5 minutes. It was completely painless, unlike my past experiences purchasing a new vehicle. I flew to Claremore, met with Mike and bought the truck. It was that easy!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase