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Gallatin Chrysler Dodge Jeep Ram

(1,296 reviews)
Visit Gallatin Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 18 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 374-7189 (877) 374-7189
Used (888) 269-1104 (888) 269-1104
Service (888) 884-8712 (888) 884-8712

Reviews

(1,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gallatin Chrysler Dodge Jeep Ram from DealerRater.

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Quick and easy.

Quick and easy. Good communication. I bought a Jeep while waiting for my truck service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad your visit to Gallatin Chrysler Dodge Jeep Ram was quick and easy. Thanks for the shoutout!

Easy to work with and they were able to locate the

Easy to work with and they were able to locate the vehicle I was looking for quickly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that our Gallatin Chrysler Dodge Jeep Ram team was easy to work with. Thanks for the review!

Everyone that I have dealt with have been fantastic

Everyone that I have dealt with have been fantastic especially Angela in the service department. She is awesome and makes sure you and your vehicle is taken care of properly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind words about Angela and the rest of our team! We appreciate you choosing Gallatin Chrysler Dodge Jeep Ram and hope to see you again down the road. Safe travels!

Great customer services , but I had oil change done , I

Great customer services , but I had oil change done , I seen where they didn’t check the air in tires . I know anywhere else I go they do oil change and check all and tire pressure . So what did they really do . ???!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear you enjoyed our customer service, but I'm sorry we missed checking the tire pressure during your oil change. We aim for thoroughness in all services and appreciate your feedback as it helps us improve. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

The sales team at the dealership was amazing!

The sales team at the dealership was amazing! They didn’t have what I wanted on the lot, but found it in less than a day and had it on their lot the next day - and at the price I wanted! Amazing sales team - Matt, Joe and Rob - thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase, Shawn! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram and for highlighting the great work of Matt, Joe, Rob and the team.

I was taken care of quickly and kept apprised of

I was taken care of quickly and kept apprised of progress. I was then walked through the added feature.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to know our team took such great care of you! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram and for sharing your experience.

To expensive for an transmission gasket and filter.

To expensive for an transmission gasket and filter. Labor rate is insane. $809.00 is crazy

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We aim to keep our pricing fair and reflective of the high-quality service we provide, and I'm sorry if you were left feeling disappointed with the final cost of your visit. Please feel free to reach out if we can provide any clarification or assistance. Thank you, Austin Janco - Service Manager - austin.j@gallatincdjr.com

V. Patel was my salesman he was very polite understood

V. Patel was my salesman he was very polite understood what I came for and got it taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you had a great experience working with our Gallatin Chrysler Dodge Jeep Ram team.

My service advisor Anglea is always great to work with.

My service advisor Anglea is always great to work with. She is informative and prompt. Janco and Daniel are also a pleasure to work with. They all go above and beyond their job titles to keep my trucks rolling and in good shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sarah, your kind review made our day! Thank you for choosing Gallatin CDJR and for sharing your support of Angela, Janco, Daniel, and the team. We look forward to welcoming you back next time!

The entire Service Department was very professional from

The entire Service Department was very professional from the time my vehicle was serviced until I left. I would recommend your dealership to anyone. Thanks a million for your consideration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Janie - Thank you for choosing Gallatin Chrysler Dodge Jeep Ram and for sharing your support for our team! Take care!