Skip to main content

Gallatin Ford

(1,588 reviews)
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2017 consumer dealer award

Inventory

See all 50 vehicles from this dealership.

Reviews

(1,588 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gallatin Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The Best dealership experience. Quick and Easy. Great price and incentives and I even got $40 dollars for a test drive

The Best dealership experience. Quick and Easy. Great price and incentives and I even got $40 dollars for a test drive

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gallatin Ford, and for sharing your amazing feedback about our team! See you next time.

Show full review

Excellent service at my residence with a very personable technician. Technician notified me personally of possible issues to be resolved at my next service.

Excellent service at my residence with a very personable technician. Technician notified me personally of possible issues to be resolved at my next service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gallatin Ford and sharing your experience with our technician! We’re glad to know they made the service so smooth and informative. We’re here when you need us next!

Show full review

Dexter here, yesterday was one of the best moments, from entering the dealership and meeting our agent Justin, who was amazing I might add, the process was fast and efficient. The finance department and our finance manager were on the phone until they got us the best deal. Thank you all for making it such a wonderful experience.

Dexter here, yesterday was one of the best moments, from entering the dealership and meeting our agent Justin, who was amazing I might add, the process was fast and efficient. The finance department and our finance manager were on the phone until they got us the best deal. Thank you all for making it such a wonderful experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dexter, we're so pleased to hear about your positive experience with Justin and our finance team! Thank you for choosing Gallatin Ford and we hope to see you again soon!

Show full review

He was kind he was patient. He took his time to show me all of the vehicles in my price range.. Finance did a wonderful job getting me a low APR. I will definitely shop here again!!!

He was kind he was patient. He took his time to show me all of the vehicles in my price range.. Finance did a wonderful job getting me a low APR. I will definitely shop here again!!!

0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I did not want to buy a new car. The people at Gallatin Ford helped to make it an easy and quick process.

I did not want to buy a new car. The people at Gallatin Ford helped to make it an easy and quick process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us at Gallatin Ford! It's great to hear that our team made the process smooth and quick. Enjoy your new car!

Show full review

Had a great experience. Spent most of the day there but it was just so that we found the perfect vehicle that I was looking for.

Had a great experience. Spent most of the day there but it was just so that we found the perfect vehicle that I was looking for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shane, we're thrilled to hear you found the perfect vehicle at Gallatin Ford! We hope to see you again down the road.

Show full review

I’ve had a couple of great experiences with the mobile service department. I’m grateful to have this convenient wait to get my Ford serviced!

I’ve had a couple of great experiences with the mobile service department. I’m grateful to have this convenient wait to get my Ford serviced!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gallatin Ford and sharing your appreciation for our Mobile Service Team! We look forward to working with you again in the future!

Show full review

Convenient mobile services. Dennis did a great job with our oil change, tire rotation, and cabin air filter change. He made sure to show me the filters to let us decide on replacement.

Convenient mobile services. Dennis did a great job with our oil change, tire rotation, and cabin air filter change. He made sure to show me the filters to let us decide on replacement.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our mobile service team and highlighting Dennis’ excellent work! We look forward to welcoming you back to Gallatin Ford in the future. Safe travels!

Show full review

Kalyn at the service desk was wonderful to work with on my repair and was great at communicating timely. Give her a raise Gallatin Ford.

Kalyn at the service desk was wonderful to work with on my repair and was great at communicating timely. Give her a raise Gallatin Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We'll pass this along to Kalyn. We hope to see you again at Gallatin Ford!

Show full review

The ease in scheduling a service appointment and them picking my car up and dropping it off, all while I’m at work, is great! I don’t have to spend a weekend day waiting on my car to get serviced. I’m able to spend it with my family!

The ease in scheduling a service appointment and them picking my car up and dropping it off, all while I’m at work, is great! I don’t have to spend a weekend day waiting on my car to get serviced. I’m able to spend it with my family!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so grateful for your feedback! It's wonderful to hear that Gallatin Ford's pick-up and drop-off service has made your life easier. Here's to more weekends with family! Safe travels!

Show full review
See all 1588 reviews

Related searches near you