[{"id":519821,"personPtyId":42468386,"firstName":"Sandra","lastName":"Jones","titleText":"Financial Services Director","emailTxt":"sjones.miracleford@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":34,"imageUrl":"https://cdn-user.dealerrater.com/images/b5e5c413e6ed.jpg","drDealerId":26387,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":519826,"personPtyId":42526676,"firstName":"Chris","lastName":"Fitts","titleText":"Internet Sales & Leasing Consultant","emailTxt":"csinc33@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/c9b245967a05.jpg","drDealerId":26387,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"852076800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":335641,"personPtyId":40207840,"firstName":"Jim","lastName":"Morgan","titleText":"Financial Services Manager","emailTxt":"jimmorganmiracleford@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/4728fcea8161.jpg","drDealerId":26387,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":412789,"personPtyId":40189312,"firstName":"Tim","lastName":"Saunders","titleText":"Sales & Leasing Consultant","emailTxt":"tsaunders.miracleford@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/f6801634e1aa.jpg","drDealerId":26387,"dealerEmpStartDtUtc":"1491004800","industryStartDtUtc":"1491004800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":335613,"personPtyId":40183701,"firstName":"Charlie","lastName":"Piper","titleText":"Internet Sales & Leasing Consultant","shortBioText":"Hello, \r\n\r\nMy name is Charlie Piper. I have been with Miracle Ford for four years now. I have lived in Sumner Co. for 31 years as well. I pride myself on excellent customer service to each and every person that I come in contact with. I also take the time to share the knowledge that I have learned about the vehicle's that I sell as well.\r\n\r\nI know the car buying experience is not always the best one. I make the entire buying experience fun and exciting one. From the beginning when I shake your hand, until I hand you the keys at the very end. I keep each one of my customers knowing what is going on every step of the way and take my time with a no pressure approach.\r\n\r\nMiracle Ford is one of the best car dealerships around. It is so nice to work for a family owned business where we focus on the customers and striving to earn everyone's business that we touch. \r\n\r\nIf there is any thing that I can do to assist you, please feel free to contact me any time!","emailTxt":"c.piper.miracleford@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/391b6070f4b5.jpg","drDealerId":26387,"dealerEmpStartDtUtc":"1398902400","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":271100,"personPtyId":40177253,"firstName":"Jim","lastName":"Odell","titleText":"Sales Manager","shortBioText":"Twenty five years of experience and still learn new things all the time! This business is constantly changing and that's what I love about it. Live in Hendersonville with my wife of 35 years and enjoy good friends, food and fun. I'm an avid sports fan plus play drums with a local band and in church.","emailTxt":"miracleford@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/c049fe711d3e.jpg","drDealerId":26387,"dealerEmpStartDtUtc":"775699200","industryStartDtUtc":"775699200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":271102,"personPtyId":40177398,"firstName":"Jimmy","lastName":"Galvin Jr","titleText":"General Manager","emailTxt":"galvin1@miracleford.comcastbiz.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/05094f7aea11.jpg","drDealerId":26387,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":335644,"personPtyId":40208490,"firstName":"Wayne","lastName":"Hill","titleText":"Service 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Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Miracle Ford Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2012

A family owned and operated dealership for over 38 years. We love the city of Gallatin and are proud to be a participant

...

in the community. Sound business relationships, like close friendships, become more valued with age.

"It's "Family" that makes the difference."

Reviews

4.9 out of 5 4.9
259 lifetime reviews. Includes reviews of Miracle Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 2, 2018

    I found the vehicle I wanted online and emailed the dealer, connecting with Chris in internet sales. Chris was super, very informative, timely and was... giving me straight forward information via text. We made an appointment and I went in, purchased the vehicle and everything went extremely smooth and pain free. Chris and Miracle Ford did exactly as they said they wold and did so quickly and very friendly.

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    Miracle Ford

    Raptor, thank you for taking the time to review Miracle Ford and Chris Fitts. We are proud of our dealership and our processes and it¿¿¿s rewarding t...o read that our sales team is following them as we would like. Chris Fitts does an excellent job. We couldn¿¿¿t ask for anything more. Congratulations on your new F150 Raptor!


    Worked with:
    Sandra Jones

    Financial Services Director

    (5.0) 34 reviews

    Chris Fitts

    Internet Sales & Leasing Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    October 1, 2018

    Chris was outstanding!! He did everything he could to make me happy with the new purchase of my vechicle.. he took his time and worked with me all day... long on making me happy.. Chris is by far the BEST OF THE BEST!!!

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    Miracle Ford

    Missyrae12, thank you so much for the nice review and for our five star rating! We¿¿¿re very pleased your experience was so enjoyable. Chris¿¿¿s Fitt...s is a great asset to our sales team and we are fortunate to have him. Congratulations on you new Ford!


    Worked with:
    Sandra Jones

    Financial Services Director

    (5.0) 34 reviews

    Chris Fitts

    Internet Sales & Leasing Consultant

    (5.0) 21 reviews

  • May 28, 2017

    I recently moved to the Gallatin Area and wanted to get my Ford F-150 serviced before headed back home to pack up everything to bring back. I checked... out the website and was impressed with what I say so I set up an service appointment. I was welcomed the minute I pulled into the service bay. Wayne Hill, who I did not know was the manager at the time, took my info and asked if I needed any other services done. Then I went to the customer waiting area which had everything I needed to wait...from coffee, vending machines, TV's, and work areas if you brought a laptop which I did. During my wait the General Manager, Jimmy Galvin, Jr. came by to make sure I was having a good visit. My wait was not long and Wayne came back and told me I need my A/C worked on including parts which would have to be ordered..they were covered under my warranty...and we scheduled a day to drop my truck off and pick up my rental. When I came back they had a very nice Ford Fusion waiting for me. My truck was ready the following day. Needless to say, my trip went off without a hitch and my truck is still running great. Miracle Ford will continue to get my business as long as I own my truck! I highly recommend their service department to anyone I know!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2018

    My salesman Chris Pitts was amazing and he went above and beyond all my expectations. It was such a pleasant experience working with Chris and Sandra.... I got the deal I needed for the vehicle I fell in love with. I highly recommend Miracle Ford. I never imagined car buying could be such an easy friendly experience.

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    Does recommend this dealer
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    Miracle Ford

    Benson601, Thank you for taking the time to write a review. We¿¿¿re proud of our dealership and it¿¿¿s rewarding to read that you felt your purchase w...as easy and pleasant. It¿¿¿s what we strive to accomplish each day. Congratulations on your new Ford!


    Worked with:
    Sandra Jones

    Financial Services Director

    (5.0) 34 reviews

    Chris Fitts

    Internet Sales & Leasing Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    September 29, 2018

    What can I say, Miracle Ford lives up to its name! I had some negative equity in my prior vehicle, I knew whatever deal I made if any wasn???t going to... be typical. Needless to say, I was kinda of nervous going in, but I really wanted out of my Nissan Frontier and be in a brand new F-150! I worked with Charlie Piper and Amy Bryant, they gave me top dollar for my trade to close the gap as much as possible on my negative equity and got me in a beautifully loaded up F-150! It was an unbelievable car buying experience and I would recommend Charlie and the rest of his team at Miracle to anyone!

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    Miracle Ford

    IkeBeeson, Thank you for the very nice review and congratulations on your purchase! It¿¿¿s very satisfying to read of how we were able to get you out ...of a negative situation and into a new Ford. We know you¿¿¿ll be happy with it! Thanks for choosing Miracle Ford.


    Worked with:
    Charlie Piper

    Internet Sales & Leasing Consultant

    (5.0) 40 reviews

    Amy Bryant

    BDC/Internet Director

    NOT RATED

  • 5.0 out of 5
    September 27, 2018

    Tim was so professional in helping me decide on my new truck, from the no pressure walk around the lot to a very easy test drive, the process was not stressful... at all. Finance and sales manager were great as well

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    Miracle Ford

    pblock1086, Thank you for taking the time to write a review and congratulations on your purchase! We¿¿¿re very pleased that your experience earned us ...five stars. We work hard to ensure each of our customers has a similar experience. We look forward to having you as a long term customer and helping you keep your vehicle well maintained. Thanks again!


    Worked with:
    Jim Morgan

    Financial Services Manager

    (5.0) 45 reviews

    Tim Saunders

    Sales & Leasing Consultant

    (5.0) 8 reviews

    Jim Odell

    Sales Manager

    (5.0) 20 reviews

  • 5.0 out of 5
    September 25, 2018

    Christopher Fitts, our salesman, and our finance man, Jeff were very professional, and gave us a wonderful experience in purchasing our certified, used... Explorer. They were honest, competent, and strived to get us the best deal. We will highly recommend this dealership to all my friends and colleagues. Sincerely, Christina and Howard Glazer

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    Miracle Ford

    Christina and Howard, Thank you for the great review. We¿¿¿re pleased you felt you experience was pleasant and professional. We work very hard to achi...eve this for each customer transaction. Congratulations on your certified Explorer purchase! We look forward to seeing you back for your regular maintenance.


    Worked with:
    Chris Fitts

    Internet Sales & Leasing Consultant

    (5.0) 21 reviews

  • 5.0 out of 5
    September 23, 2018

    Stopped there just to look at new trucks, no interest in buying. Met with Tim the salesman, and he explained the 0% interest, and all the discounts. We... had a 2010 Ford F150 XL super cab and he helped with the best trade in value, for our vehicle. Walked out with a 2018 Ford 150 Xl

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    5.0 out of 5
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    Does recommend this dealer
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    Miracle Ford

    Mike, Thanks for the nice review and congratulations on your new F150! It¿¿¿s always fun to hear of unanticipated purchases. We¿¿¿ve found them to be ...very satisfying for our customers¿¿¿improving your position with 0% financing plus moving into an 8 year newer truck! How great! Thanks again for your purchase and we look forward to seeing you back for your regular maintenance.


    Worked with:
    Sandra Jones

    Financial Services Director

    (5.0) 34 reviews

    Tim Saunders

    Sales & Leasing Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    September 17, 2018

    This was the first time I???ve ever gone to buy a new car. Everyone there was very friendly and helpful and answered ever question I had until I was totally... happy with the answer

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    Miracle Ford

    Mattcub, Congratulations on your new Ford! Thanks also for your nice review! We¿¿¿re very pleased to have made your experience thorough in regards to ...answering questions and also making you feel comfortable. We strive to make all of our customers experiences like this. Congratulations again and we look forward to seeing you back for your regular maintenance.


    Worked with:
    Sandra Jones

    Financial Services Director

    (5.0) 34 reviews

    Tim Saunders

    Sales & Leasing Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    September 17, 2018

    I just purchased a new edge. Chris was awesome from being to completing the sale. Pleasant, kind, professional and great to work with. Thank you Chris

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Miracle Ford

    Roth, Thank you for the nice review! We¿¿¿re very pleased you found Chris to be professional and pleasant. We work hard each day to have every one of ...our customers experience what you described. We wish you many years of great service from your new Ford Edge!


    Worked with:
    Chris Fitts

    Internet Sales & Leasing Consultant

    (5.0) 21 reviews

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