Miracle Ford

(4.8) 187 reviews

Dealer on Cars.com since June 2012

Currently in stock!

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Today's Hours

Sales 8:30 AM - 7:00 PM
Service 8:30 AM - 3:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:30 AM - 3:00 PM
Sun Closed

Reviews

4.8
187 lifetime reviews. Includes reviews of Miracle Ford from DealerRater.com
  • A Great Experience Getting my truck serviced!
    May 28, 2017

    I recently moved to the Gallatin Area and wanted to get my Ford F-150 serviced before headed back home to pack up everything to bring back. I checke...d out the website and was impressed with what I say so I set up an service appointment. I was welcomed the minute I pulled into the service bay. Wayne Hill, who I did not know was the manager at the time, took my info and asked if I needed any other services done. Then I went to the customer waiting area which had everything I needed to wait...from coffee, vending machines, TV's, and work areas if you brought a laptop which I did. During my wait the General Manager, Jimmy Galvin, Jr. came by to make sure I was having a good visit. My wait was not long and Wayne came back and told me I need my A/C worked on including parts which would have to be ordered..they were covered under my warranty...and we scheduled a day to drop my truck off and pick up my rental. When I came back they had a very nice Ford Fusion waiting for me. My truck was ready the following day. Needless to say, my trip went off without a hitch and my truck is still running great. Miracle Ford will continue to get my business as long as I own my truck! I highly recommend their service department to anyone I know!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • This place is awesome!!!!
    February 20, 2018

    Last week we stopped by the dealership to look for a used car for my husband to commute to his new job.... so glad we decided on this dealership not o...nly did they welcome us like family but Carmen was so sweet and honest and never made us feel pressured at any time!!! Not only did they find us the right vehicle we also got a fabulous deal!!! So if your looking for an honest dealership with great people this is the place to go... from the front staff to the finance department and all around this is THE BEST dealership we have ever bought from!!!! Thank you Carmen, Jim and the rest of the gang at Miracle Ford.... you guys are awesome!!!!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great Experience Buying a Car from Out of State!
    February 7, 2018

    We are from out of state and recently purchased a car from Miracle Ford, our salesman Chase Rennie was very professional & knowledgeable, It was a ve...ry smooth experience everyone at the dealership was very nice to work with. Highly recommend Chase & Miracle Ford!

    Customer Service
    Quality of Repair
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    Pricing
    Overall Experience
    Does recommend this dealer
    Miracle Ford

    Arkansascarbuyer, Thanks for your review and making the drive to our dealership. We are aware that many buyers will travel for the right car at the ri...ght price. We're pleased that we met your expectations and made the trip worthwhile. Thanks again!


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Service & Repair

Service Reviews

4.8

20 lifetime reviews of the Service Department.
Includes reviews of Miracle Ford from DealerRater.com

  • A Great Experience Getting my truck serviced!
    May 28, 2017

    I recently moved to the Gallatin Area and wanted to get my Ford F-150 serviced before headed back home to pack up everything to bring back. I checke...d out the website and was impressed with what I say so I set up an service appointment. I was welcomed the minute I pulled into the service bay. Wayne Hill, who I did not know was the manager at the time, took my info and asked if I needed any other services done. Then I went to the customer waiting area which had everything I needed to wait...from coffee, vending machines, TV's, and work areas if you brought a laptop which I did. During my wait the General Manager, Jimmy Galvin, Jr. came by to make sure I was having a good visit. My wait was not long and Wayne came back and told me I need my A/C worked on including parts which would have to be ordered..they were covered under my warranty...and we scheduled a day to drop my truck off and pick up my rental. When I came back they had a very nice Ford Fusion waiting for me. My truck was ready the following day. Needless to say, my trip went off without a hitch and my truck is still running great. Miracle Ford will continue to get my business as long as I own my truck! I highly recommend their service department to anyone I know!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great Staff
    August 12, 2017

    Great Staff - Friendly, Fair, Professional. I have made a decision 2 years ago to have all of my maintenance work done via Miracle Ford. New facility... is great also.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Miracle Ford

    Gary, Thank you so much for your 5 star rating. We appreciate you choosing Miracle Ford for your vehicle's maintenance. We are aware that folks have ...options for their vehicle maintenance and we work hard at keeping our services competitive both in cost and in our customer's time. We look forward to seeing you again soon!


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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2012

A family owned and operated dealership for over 38 years. We love the city of Gallatin and are proud to be a participant in the community. Sound business relationships, like close friendships, become more valued with age.

"It's "Family" that makes the difference."
Miracle Ford
1394 Nashville Pike Gallatin, TN 37066
New (866) 484-0908
Used (866) 482-7112
Service (866) 482-7121
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