Gallatin Ford

Colin is great to work with. He communicates exactly what needs to be performed on my vehicle for service. And keeps me informed every step of the process until the vehicle is completed and picked up. Thanks.!

I came in for multiple recalls on my super duty. Collin helped me, had the recalls, inspection and paperwork on my truck and ready for pickup really quickly. I was in and out in less than an hour. I was very pleased with the professionalism and service. Thank you for taking care of my vehicle!

I have already submitted one Google review on Stephanie at Gallatin Ford in July 2026. I recently had another interaction with Stephanie at Gallatin Ford in which I once again received The Best customer service EVER!!! Stephanie is always professional, knowledgeable, kind, caring, courteous and extremely interested in taking care of my needs! She is an asset to Gallatin Ford! Everything I mentioned in my previous Google I would again mention here. Stephanie deserves to be recognized and rewarded for her continued outstanding customer service. I am happy to speak to any of Stephanie’s superiors at any time. That is how important Stephanie getting the recognition she deserves means to me.

Fast and easy other than this 15 word minimum xxxxxxxxx this part needs to be changed

I took my 2016 GT350 to get A/C repair. I was able to get an appointment the next day. They quickly diagnosed the problem and a video report by text. I approved the repair, they ordered parts. They car was fixed the day after the parts arrived. Total time from drop off to pick up was 5 business days. I was quite satisfied with the entire process. The best service experience I have had in very long time.

Gallatin ford is absolutely amazing! They do some of the best work and have helped multiple times when I needed it! Also Feddy is the man!

Prompt and effective pickup and delivery service. Good and complete service. All within five hours.

Brought the car in for a recall issue, and although Ford had not released the fix for my car yet, I was able to work with Kalyn and her team to get my 80,000 mile service done. The text messaging and video walkthrough of the vehicle inspection helped me make decisions on specific services and the digital portal made it easy to accept or deny specific fixes. Car was ready on time and pulled into the service bay out of the rain for me which was a nice touch of service. I’d be happy to bring my vehicles here again and would recommend Gallatin Ford to my friends if they need service.

Sales guy Chris was very helpful, Friendly, and very understanding. He even worked passed closing to help us. The finance guy Chad was also helpful and Friendly. I difficulty would recommend this dealership to other.

I will continue to do business with this dealership in the future. Positive and meaningful purchase