Reviews
Ricky was outstanding with the service he provided. He...
Ricky was outstanding with the service he provided. He found exactly what we were looking for and he made the process fun and exciting, and painless. He took the time to show us the service department and how it works, he also went over every feature of the vehicle to ensure we understood the technology of the new Jeep. Everyone we came into contact with here was courteous and very professional, which makes the car buying process much more manageable. I highly recommend this dealership and Ricky for your sales dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your wonderful review of Southern Chrysler Jeep - Greenbrier and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Lamont was great at getting my car in to have an i
Lamont was really good at getting my vehicle in for service for an issue to be addressed, even at the end of the month when I’m sure they’re very busy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Lamont and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Outstanding performance quick in and out Franco made it...
Outstanding performance quick in and out Franco made it happen. Having Saturday hours really makes a difference. I will be back next time I need service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Mr Travis Gainer
Came in for an issue with the battery. Lamont Berry and his team diagnosed and solved my problem... all progress was communicated to me in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Travis. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Jeep repair
I am very, very happy with the service and the work done by Southern Jeep Chesapeake. Dave Slaughter is an excellent mechanic. He did a great job troubleshooting my Jeep problem. All were very friendly and helpful people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Beat buying experience I’ve ever had
Steve ( manager) and Tom (salesman) we’re both amazing. Definitely recommend working with these guys. They got me a great deal and were quick and efficient. I will be purchasing my next Jeep here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Southern Chrysler Jeep and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Window trouble
Took my Rubicon in for the driver's side window making noise when it went up/down. The window regulator was quickly diagnosed as the problem. They ordered the part, received and installed it the next morning. They did a great job and it was a completely pain free evolution. GREAT JOB! GREAT SERVICE DEPT.! GREAT DEALERSHIP!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your kind words, Mickey. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Great customer service and sales team
I worked with several sales members over the internet and in person. I had a very specific vehicle in mind that I was looking for. Unfortunately, the vehicle I wanted was not in stock but Mr. Joe Cuellar searched other dealerships to find the vehicle for me and even offered me the opportunity to create a Wrangler specific to my needs. Joe was very friendly and responsive and I appreciate all the help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
oil change
Service workers were courteous and very helpful. The process was relatively short ; which may be in part due to the lack of customers or other owners being elsewhere due to the Virus.and was not an inconvenience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Frank. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com
Saw Joe in service department, he was kind and...
Saw Joe in service department, he was kind and knowledgeable of my needs. I had an oil and filter change, state inspection, tire rotation and a steering stabilizer replaced under recall, and was out in just over an hour, can’t ask for better service than that!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Cameron Shaw, Vice President, cshaw@drivingsouthern.com