Cavalier Ford Chesapeake Square

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 26, 2019

    Drew(finance), Seth(sales), and Wayne(manager) made my experience quick and easy. Way better than any car buying experience I have had in my 30 years of... buying cars. They were fast, fair, and the salesman was very helpful with all of my questions about the car. Not pushy either. Thanks Cavalier.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Joe! We are so pleased to hear that you enjoyed your experience at our dealership! Thank you for taking the time to share your feedback!

  • 5.0 out of 5
    November 2, 2018

    I decided to bring my 2015 F150 into Cavalier to see if I could get assistance in clearing "MY VIEW" screen. There I had the pleasure of meeting Nikki... Pepke Service Manager. I was extremely impressed with her professionalism, knowledge, and time she afforded me in explaining how to reset my dashboard screen. So much so that I will bring my F150 to Cavalier for all my services needs in the future. She's a true asset to your organization. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • April 16, 2016

    Very good. They explain everything. Worked on my time schedule and there was a place for my children to play while there.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 6, 2018

    Stopped in to check out an F150 after seeing it online. Worked with Chris (online), Barry (Mgr) and mostly AP (Salesman). AP knew everything about the... vehicle and continued to push to make the purchase work for us. Very happy with the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 17, 2018

    I came here without intentions of buying, but the salesman was so kind and professional I quickly changed my mind! I never expected such a pleasant experience... buying a vehicle. Seth(sales) and Wayne(manager) went fay beyond what they had to! Thank you Cavalier

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 23, 2018

    Ended up having an incredible experience at Cavalier ford. Seth Pleasants, my salesman, went above and beyond to make sure I was happy and got the best... deal. I would highly recommend this dealership and Seth to anyone, they will surely take care of you.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 30, 2017

    Great sales staff. I would recommend to others and would purchase from them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2017

    Purchased a 2017 F-150 Platinum. Zack Treece (sales manager) went above and beyond to provide an unbeatable price and worked hard to get me a 0% interest... rate. Best car buying experience I have ever had in Hampton Roads. No pressure and a knowledgeable sales staff.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 29, 2017

    I purchased a new vehicle from this dealership and the finance office messed my paperwork up the vehicle was paid for cash by a cashier's check while I... was waiting for my title no title ever came I called DMV and discovered they had put on my Paperwork that the vehicle was financed I had to wait a month and I still have not gotten my title the salesman was great but management and the finance office people are horrible T Parker Carrollton Virginia

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    November 1, 2016

    I gave up on the Service Department of Cavalier Ford a couple of years ago, as it took more than 5 visits to identify and fix an overheating problem, and... at least that number of visits to identify and fix an issue with my clutch/transmission. And it was next to impossible to get thru on the phone, normally waiting 15 minutes or so, after which the operator would oftentimes come back on and ask me who I was waiting for. I recently noticed the significant number of positive reviews posted, so thought I would chime in with my experience. Bottom line: Sales may be great at Cavalier, but beware of the Service Department. Yes, I gave up on this dealership completely - I just recently purchased a 2017 Mustang GT, but not from Cavalier, and I have no intention to take it there for service. They are not. . . my "dealership for life".

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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