Cavalier Ford Chesapeake Square

Their service department is outstanding. A friendly and efficient group of people. Their mechanics are great.

Outstanding service department. The staff is polite and responsive to my service needs. Highly recommended

John was patient in explaining the car problems, friendly, personable, courteous and patient in answering my questions. He made me feel comfortable in discussing my car's problems.The dealer and mechanic had my car ready sooner than expected. I trust them and recommend them for repairs on your car.

Had a good experience with the service department. Although a minor issue, service manager took care of the problem in a timely manner I a Appreciate the attentiveness

Service Advisor (John) and Technician (Everett) are first class! Both thoroughly covered my truck’s maintenance plan. Thanks for the GREAT service!

AWFUL. They completely ripped me off by telling me they can program new keys. Got vehicle back, they said they couldn't. Took to a locksmith who had it done in no time. WORTHLESS. Even worse, I took my 2023 Ford Maverick in for warranty work and they did NOT put the complete engine protection cover on the bottom of the engine on. What they did had loose screws-every single one. Many were missing. I now have rust on the inside of my engine compartment due to saltwater that was sucked up into it. THIS DEALERSHIP SUCKS!

J D Johnson was nothing short of OUTSTANDING in providing me the best service I have ever received in my car/truck buying experiences over the past 50 years! He was professional, personable, knowledgeable, and treated me like family although I have never met him before. No sales representative better!!! Also, Beth and Matthew were the other members of the Cavalier Team that worked with my wife and I and they also reflected outstanding similar qualities! Cavalier won my respect as the best place to purchase a vehicle in the area by far and management is lucky to have such a great team!!!

The staff is excellent, professional, friendly, you are informed on what is being done. They are prompt with the job that has to be done.

Always take our vehicles here for service and have always been impressed with everyone who works here. Very professional and courteous.

Pleased with the repair warranty and all the employees in the service department. This is one of the reasons I have continued to bring my Ford vehicles to this dealership.