Reviews
Write a reviewThank You Jim Johnson!
Ralph Willis is one of the most kind and caring persons I have had experience with. I would recommend him to anyone looking for a car. Thank YOU, Ralph!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Mazie, Thank you for sharing your car buying experience with Ralph Willis at Jim Johnson. We strive to make each transaction a truly exceptional car buying experience. We value your business and comments.
Buying a new car experience
They are very professional and willing to help. Overall are very good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Michael, Thank you for taking the time to share your car buying experience. Customer satisfaction is our #1 goal at Jim Johnson. We value your business and comments.
Enjoyable Experience
I'm a person who really DREADS buying a car. I've driven the same old car for 14 years mainly because I HATE the car buying experience. About 3 years ago, I girded my loins and went to a Toyota dealer. It was terrible and, after a day or two, I gave up and just stuck with my 1997 Saturn. Steve Mink made my experience at Jim Johnson a joy. I never felt manipulated or deceived or disrespected or cheated. I really mean it when I say I'd rather go to the dentist and have ten root canals than buy a car. Steve Mink changed all that for me. I will never forget it. The dealership is immaculate. First class. The only small criticism I have is that Steve and the other folks need better computers. I can't believe he's selling cars on a computer that lacks a ten key number pad. But everything was great for me. And please understand that I am not a bit shy about blistering people in reviews like this one. I've blistered two local restaurants and a grocery store within the last few weeks. So Steve Mink and Jim Johnson earned every word of this review. I will tell everybody who will listen about it too. Thank you. This was a life changing experience for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Big Red, Thank you for sharing your excellent car buying experience with Steve Mink at Jim Johnson. Customer satisfaction is our #1 goal at Jim Johnson and each employee strives for excellent customer service. We value your business and comments.
Wonderful experience
I recently purchased a new 2012 Hyundai Sonata Hybrid from Jim Johnson Hyundai. My salesman Steve Minks, made the entire process smooth. Would definitely recommend him to anyone who wants a staight talking no bull salesman. He knows his Hyundai's and his pride in the product shows. Wonderful experience from beginning to end. Thanks Steve and team!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Love My New Car, Thank you for your kind words about you new car buying experience with Steve Mink at Jim Johnson Hyundai. We strive to make each transaction a truly exceptional buying experience. We hope you are enjoying your new Hyundai Sonata Hybrid. Jim Johnson values your business and comments.
Car Purchase
Salesman was very helpful and did not pressure us into buying. The whole buying process was easy and worry free.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Rascal, Thank you for taking the time to share your car buying experience. Customer satisfaction is our #1 goal at Jim johnson. We value your business and comments.
my first brand new car "Hyundai Santa Fe
I bought my 2009 Hyundai in August of 2009. I am satisfied with the service I have received. Had a couple of questions at first but got things taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Judy, Thank you for your kind words and taking the time to share your experience in our Hyundai Service Department at Jim Johnson. We value your business and comments.
New Leaf for Good
I had been to several other dealers and no one would even take the time to even see if they could help me, when I told them of my credit issues. Then I was sent to Mark Faith by another dealership. When I got there I was greeted by a warm staff and was sent to Mark Faith. He was a God send to me as I had bad credit and no down payment He went to his mgr. and they found a way to get me into a new car this blew my mind because all I was expecting was to be turned down again. Thanks to Mark and the mgr. I left happier than I have been in a long time this is a new page in my life that has been hard to get going they just put the icing on the cake. Thank you for all you done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear New Leaf, Thank you so much for your excellent review for Mark Faith. Customer satisfaction is our #1 goal at Jim Johnson and each employee strives for excellent customer service. We value your business and comments. We hope you are enjoying your new Nissan Versa.
Easy Peasy
Buying my car from Jim Johnson with the help of Mike Melton was my best car buying experience to date. It was fast and efficient. Mike was honest, knowledgeable, and determined to help me get the most for my money. He went out of his way to do a great job. I couldn't be happier with my 2013 Altima. Beautiful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Candid Car Lover, Thank you so much for your great review and taking the time to share your car buying experience. Customer satisfaction is our #1 goal at Jim Johnson Nissan and each employee strives for excellent customer service. We hope you are enjoying your new Altima.
Excellent
Good reception,kindness, quality care and convenient purchasing
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Nissan, Your kind words are greatly appreciated. It is our goal to give everyone a truly exceptional purchase experience. We value your business and comments. We hope you are enjoying your new Nissan.
Horrible Job Repairing Car After Car Wreck
I bought my car at Jim Johnson brand new. SO when I was hit from behind, of coarse I took it to the dealership to be repaired, thinking it would be repaired by the best. I was WRONG. I have been back 5 times to date for additional fixes. 1st time my front bumper clip broke, it happens so I took it back wasn't upset. They were nice. 2nd time took it back same thing, 3rd time I was babysitting and realiized they left my seat belts in the trunk, 4th time my air bag light came on, took it in they re-set it said it was fine, 5th time they have had my car over a week again over the air bag sensor once again. I would have appreciated some sincerity, a apology anything. Gas is expensive and I have had to borrow my father in laws truck. I have had to get up an hour earlier and take my daughter to school an hour earliier as well. HUGE inconvenience.I wish I had never taken it here to be fixed. I work at FOL and tell everyone NOT to take your car here to be repaired. Good place to buy a car and that's where it ends.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Betty, Would you please contact our Fixed Operations Director, Tom Melcher at (270) 781-6770. So that he might try to help resolve the issues you have described. He sincerely wants to help!
