Reviews
Write a reviewVery helpful and easy!
Everyone was very helpful! I love my new car!!! I will always use this dealership for any other purchases!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Awall, Thank you for taking the time to share your car buying experience. Customer satisfaction is our #1 goal at Jim Johnson. We value your business and comments.
Up front and honest.
I'm a no nonsense type of guy and will not tollerate the "used car salesman pitches". They didn't insult my intellegents and was a pleasure to do business with. Thanks for the experience and the car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Woodchuck, Your kind words are greatly appreciated. It is our goal to give everyone a truly exceptional experience. We value your business and comments at Jim Johnson.
Well Pleased
I have purchased five vehicles from Jim Johnson. I have grown to know a lot of the people who work there, including Mr.Johnson's daugter.and alot of the people who make things happen. Each time I have traded vehicles I didn't have some salesman following me around unless I was needing information, then all I had to do was ask.Their sales team is kind and curtious. My salesman Micheal Melton is a wonderful person to deal with. Jim Johnson is a dealership that has your best interests in mind and a handshake is like years gone by back to a time when dealerships stood behind what they sold. So if you are thinking about buying a new or used car, truck,or suv stop by and see the good folks at Jim Johnson. You'll be glad you did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Roy & Shirley, Thank you for taking the time to share your car buying experience at Jim Johnson. Customer satisfaction is our #1 goal at Jim Johnson and each employee strives for excellent customer service. We value your business and comments.
Ralph Willis was great!!!
My wife and I came into Jim Johnson Nissan looking for a specific vehicle. Our intial contact was with Ralph Willis over the telephone. He was extremely polite and not aggressive. When we met with him, Ralph was genuinely concerned for our needs and very patient, even as closing hours had passed. When we could not meet with him the next day, he did not make any irritating or pushy phone calls. We saw him the day after (which was Ralph's day off), got the paperwork in order and made our purchase of a 2012 Nissan Quest. We are very happy with the vehicle, but more pleased a great experience. We will be back! Thanks Ralph!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Jim & Kim, Thank you for taking the time to share your car buying experience with Ralph Willis. Customer satisfaction is our #1 goal at Jim Johnson and each employee strives for excellent customer service. We value your busines and comments. We hope you are enjoying your new Quest.
screwed
i was going to buy new next year but no more
- Customer service 2.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Gene, Would you please contact Jay Fritz, Sales Manager at (270) 781-6770. Please give us the opportunity to get more information on your experience at Jim Johnson and to work with you to resolve your issues. We strive for a 5-Star review with every customers at Jim Johnson and we are very concerned about your review.
Great car dealer
Great place to buy a car. I worked with Rick Williams and he was great. Also a great service department. I love my car and the car dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dear Happy Sonata Owner, Your kind words are greatly appreciated. It is our goal to give everyone a truly exceptional purchase experience at Jim Johnson. We value your business and comments. We hope you are enjoying your new Sonata.
Turbo voloseter
Jim Johnson made car buying the less stressful, and help me find the perfect car that I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business!
Jim Morrow - Salesman/Tony & Carol Alicie - buyers
Although I suffered some buyers remorse, my main sense of dissatisfaction derived from the fact that we stated we did NOT want the extended warranty, yet when all was said and done it had been added to our cost. Other than that, the overall process went smoothly and I am satisfied with the Elantra we bought.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear CAlice, Thank you for taking the time to share your car buying experience. Customer satisfaction is our #1 goal and each employee strives for excellent customer service. We value your business and comments. We hope you're enjoying your new Elantra.
Maxima
Just bought my 4th Maxima from Rick Williams. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Jamie, Thank you for taking the time to share your car buying experience. Customer satisfaction is our #1 goal at Jim Johnson. We value your business and comments. We hope you are enjoying your new Maxima.
Great Dealership
i bought a 2012 Hyundai Elantra in Feburary from Rick Williams. I told him exactly what i was looking for and he did a great job of finding it! I couldn't be happier. Rick was very easy to work with. You will not find a more honest and friendly salesman. He made the process of purchasing a new vehicle effortless. The entire team at Jim Johnson is wonderful. Jamison Hunley, service manager, does a wonderful job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Srascoe, Thank you so much for your great review for Rick Williams and taking the time to share your car buying experience. Customer satisfaction is our #1 goal at Jim Johnson and each employee strives for excellent customer service. We hope you are enjoying your new Altima.