Midpoint Chevy Buick GMC

Reviews

4.8 out of 5 4.8
105 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 12, 2018

    Chris Kidd you go out of your way to provide excellent customer service! I finally found someone that listened and delivered exactly what I asked for,... this was not easy because of bad experiences with other dealerships...you have restored my faith! Thank you so much for your professionalism and being a man of your word!!! Such an easy and pleasant experience! If you're looking for someone that will go above and beyond please stop by or call Kris! You can find car salesmen with cocky attitudes everywhere but Kris is one in a million! Thank you!

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    Shopped for a used car
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  • 5.0 out of 5
    December 16, 2017

    Very friendly staff. Prompt with appointment times. Excellent advice regarding anticipated service and repairs. The facilities are almost new and very... customer oriented. All repairs were performed correctly and in a timely manner. The staff goes out of their way to make customers feel comfortable and appreciated. A special shout out to Shannon in the service dept. I really like this dealership and the way I have been treated for the past 4 years. I have recommended them to others.

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    Came in for service or repair
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  • May 1, 2015

    I have purchased two vehicles from this dealership in the past two years. I live in Rocky Mount so I circle their lot to keep up with the new offerings... from GM. I am a Camaro or Vette guy. I do not purchase new cars because of the price. I basically look for a vehicle 5-8 years old with no more than 100,00 mile on it. Maintained with records. After years of trying Midpoint finally hit the right price for me....twice. I am a tough cookie on buying cars. I maintain my vehicles and do not have to make any deal unless I feel the price is right.....or I like the vehicle enough to bend...some. They were up front on the questions that I asked. I do have a list of things....The service department is friendly and helpful. I have had a couple of small issues with the final work being up to my expectations. They corrected without too much trouble from them or me. I will continue to circle the lot. Not looking for anything however I was not looking for a vehicle on last purchase. I just found a car that I really liked at a price I was willing to pay. Time is your friend.

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    Shopped for a used car
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    Did make a purchase
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    Dealer Response

    Ragtop Fan Thank you for taking the time for the positive feedback of your buying experience. We strive to meet all of our customers needs from the p...urchase to the maintenance, and your feedback helps to let others know about our dealership and our staff at Midpoint Chevy Buick GMC. We look forward to assisting you again. Please keep us in mind for any future needs. Thanks again

  • 4.0 out of 5
    April 4, 2017

    Pretty satisfied. They were professional and polite. I had to go back to get service that was not their fault but when I told the person that sold me the... extended warranty that i was going to cancel it, that's when the gloves came out. I told him I bought it because I was misinformed about what it covered. He actually yelled at me and said he never told me such a thing. Ok then. He also stated I needed the additional warranty because buick doesn't have roadside assistance. He later apologized for yelling at me and said he may have misspoke about the roadside assistance because some new models don't have it. The brochure clearly states that ALL new buicks come with free emergency assistance. So overall it was a good experience but the 2nd set of keys were lost and it's almost 2 weeks and still no keys. It takes me close to an hour to get there. However, they gave me a nice loaner car for the day.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 23, 2017

    Great service. On time and polite group to work with. Very satisfied.

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  • 5.0 out of 5
    August 9, 2016

    Got me in early, finished very fast! Found me a coupon since I left mine at home. Washed the car.

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    Came in for service or repair
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  • 5.0 out of 5
    July 26, 2016

    FROM THE TIME WE PARKED OUR CAR WE WERE GREETED BY FRIENDLY SALES STAFF, NO PRESSURE WAS PUT ON US TO BUY OR TRADE. WE FOUND THE CAR WE LIKED AND THE SELL... WAS SMOOTH. THANKS TO JEREMY AND KENNY

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    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    April 22, 2016

    The service department is helpful to try and resolve the cars problem.

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  • 5.0 out of 5
    April 11, 2016

    Everyone was cheerful, helpful, low-key and polite. Our questions were answered in the most beneficial, and professional manner. We will recommend Midpoint... to our friends, how refreshing to have a great car buying experience.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 9, 2016

    Everything was really good. Chris was very thorough, and did a great job.

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    Shopped for a new car
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