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Frank Fletcher Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy Momma

I was worried about going from a minivan to a smaller car but the Elantra is perfect. Lots of leg room for my growing boys. While we were filling out paperwork Daven even had the detail guy come and clean it up for me (even though it looked pretty good already). And it's so much fun to drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep Wrangler

I would say Fletcher is the best place to go when it comes to buying a vehicle. Not only cause of the service but the way they try to help out in so many ways you can think of. Number one person I recommend there would be Dustin. Goes above and beyond to help out in anyway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First time buyer

Definitely would recommend going to Fletcher for getting a car! I'm a first time buyer and they explained everything to me and helped me out so much! In love with my car I bought there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good buying experience

Robert was courteous and knowledgeable. He didn't high pressure me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Traded in a Chevy Cruze for a Hyundai Veloster

I was looking for a used car to replace my 2013 Chevy Cruze, trying to lower my payments, and somehow I left with a 2017 Hyundai Veloster. Tyler at the used lot was so great and made me feel ultra comfortable about the decision. I would definitely come back here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Registered Nurse

Great staff very friendly and helpful. Most car dealers are pushy Frank Fletcher staff was not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a car from tyler

This buying trip was better than last time I bought a car from them, would probably buy another one from them honestly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tyler Kohley

Tyler Kohley was awesome as my salesman. The whole process was quite pleasant . I would recommend this dealer and Tyler Kohley to everyone!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer = Repeat Business

This is the second used car we bought from this dealership and the sales staff integrity and concern for our welfare and satisfaction will bring us back next time, too. Ask for Alex and expect the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mark Esch

We received excellent help from Mark while buying our Ford Explorer. He found exactly what we were looking for thanks to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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