DeHaven Chevrolet

Drew was very knowledgable about the car I purchased and went over everyting with me during the test drive and pick up process. Dealership promised me a good price on a new set of tires but just matched the price I was able to find at Belle Tire on my own.

The whole experience was just great!! Very friendly and pleasant very knowledgeable. Would refer friends looking for new vehicles!!!

Will Never bring my car back here, bad service done on my car. Review done on google.

I’m thinking back, I have bought six new Silverado 1500s cents 2013. Everything every time including this one has gone perfectly well and I have been completely satisfied. In fact most recently I had bought one in 2024 2025 in 2026. I get the new one. My daughter is driving one, and my daughter-in-law will soon be driving the 2024. I also have those vehicles that remain in town here serviced at the Haven and their department is also excellent. I guess I’ve never had any issues with anyone being anything but polite and helpful from the courtesy driver to the service technicians and managers as well as sales and finance, everyone does a great job thanks! Keith Davis.

Eric listened to our needs. He presented several options and he found a good solution for us. Very easy transition to new vehicle. Staff gave very good advice and instructions. Would highly recommend them.

I was there a bit early but he started the paperwork anyway. The shop completed and I was out of there.

In and out quickly, as usual. First service on new vehicle was no charge. Service always friendly. Great Job.

I Scheduled a service appointment for four new tires on a vehicle that was purchased from dehaven. The appointment was scheduled a week and a half before the appointment took place, and part of the scheduling process was selecting the tires for the vehicle. I arrived a week and a half later for the scheduled appointment to have the tires mounted on the vehicle and was told they didn't have the tires. No prior communication about not having the tires for the scheduled appointment, which I took off time from work to complete service. Discussed with service advisor Ibrahim, who basically told me sorry, can't help you other than rescheduling when we get the tires. I asked him to have the service manager contact me regarding this issue. Didn't hear from the service manager, Jenny Fudge, until I took the effort to reach out myself and follow up on this issue. Jenny was extremely rude, condescending, and in no way understanding of the inconvenience and frustration that this lack of communication and lack of making sure they had the necessary materials to complete the work. I was told, by Jenny, they were not willing to offer any kind of compensation or do anything to alleviate an issue that they caused. Jenny also said that she was not informed by Ibrahim that I requested a phone call from her to discuss this matter. Very poor customer service. It is very frustrating and to have purchased several vehicles from DeHaven and we have had all of the vehicles serviced there over the past 10 years and to be treated so poorly by the Service Department.

Purchased two new vehicles from DeHaven as well as buying out a prior lease. Worked with Evan, Dan, and Nick. They were courteous and responsive.

Always friendly and helpful and courteous . I am very happy with the service I receive there.