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DeHaven Chevrolet

(932 reviews)
Visit DeHaven Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–6:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (866) 485-7716 (866) 485-7716
Used (866) 349-9520 (866) 349-9520
Service (866) 464-7617 (866) 464-7617

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since May 2007.
Here at Summit City Chevrolet we have been a family-owned business for over 50 years. We are the premier Chevrolet dealer conveniently located just off I-69 on Illinois Rd. (Hwy. 14) in Fort Wayne Indiana. Can't find us? Check our hours and map page for easy directions to Summit City Chevrolet and then come in for a test drive! We have a friendly staff who would love to help you find the right new pre-owned or Certified used car truck or SUV that suits your needs. Free car washes for life!
Summit City Chevrolet Market Value Pricing and Free Car Washes For Life

Service center

Phone number (866) 464-7617

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeHaven Chevrolet from DealerRater.

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Very friendly staff, and Shirley is fantastic to work with. We had a camera installed and it needed to be reworked. Shirley was proactive in reaching out to me to fix the issue, and worked in an appointment right away. A+ service

Very friendly staff, and Shirley is fantastic to work with. We had a camera installed and it needed to be reworked. Shirley was proactive in reaching out to me to fix the issue, and worked in an appointment right away. A+ service

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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As always Scott our salesman is top notch! He knows what we like and doesn’t push us to do anything! Cruz is always looking for deals for us and we appreciate him!!!

As always Scott our salesman is top notch! He knows what we like and doesn’t push us to do anything! Cruz is always looking for deals for us and we appreciate him!!!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great dealership to work with, always professional and caring staff! Plus having Rise and Roll and popcorn when you're waiting on service for your vehicle is a classy touch!!

Great dealership to work with, always professional and caring staff! Plus having Rise and Roll and popcorn when you're waiting on service for your vehicle is a classy touch!!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service done when promised. The cost of the service was reasonable. I always bring my car to Dehaven for all my service needs.

Service done when promised. The cost of the service was reasonable. I always bring my car to Dehaven for all my service needs.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Repaired correctly and professionally. Excellent work! It's what I appreciate about the DeHaven Service Department

Repaired correctly and professionally. Excellent work! It's what I appreciate about the DeHaven Service Department

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Did not honor oil charge special offer. Over charged by $50. Servi e indicated it was because of shop fees.

Did not honor oil charge special offer. Over charged by $50. Servi e indicated it was because of shop fees.

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1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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They offered me the electric charger station for free at the dealership, everytime I'm charging someone from the dealer decides to plug another vehicle knowing that doing that will split the energy and double it the waiting time for the customer. I think the dealership staff should let the customer to finish charging before they plug another vehicle. I've been asking them but they don't care since they don't need to wait outside.

They offered me the electric charger station for free at the dealership, everytime I'm charging someone from the dealer decides to plug another vehicle knowing that doing that will split the energy and double it the waiting time for the customer. I think the dealership staff should let the customer to finish charging before they plug another vehicle. I've been asking them but they don't care since they don't need to wait outside.

Rating breakdown (out of 5):
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3.0
  • Does not recommend this dealer
  • Came in for service or repair
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I visited without an appointment. They were able to get my car serviced within 48 hours. I appreciate the good service. Thanks to Mallory.

I visited without an appointment. They were able to get my car serviced within 48 hours. I appreciate the good service. Thanks to Mallory.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Extremely show. They over book appointments which bogs down service time and quality. A simple 20 minute oil change took 1 hour and 49 minutes. I had to sit and wait that long. I do not recommend, all Larry wanted to say was “We are just busy”. Yes, you are busy because you over book and destroy customer service.

Extremely show. They over book appointments which bogs down service time and quality. A simple 20 minute oil change took 1 hour and 49 minutes. I had to sit and wait that long. I do not recommend, all Larry wanted to say was “We are just busy”. Yes, you are busy because you over book and destroy customer service.

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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They got the job done. Without having to come back the wait was pleasant and good.

They got the job done. Without having to come back the wait was pleasant and good.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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