Reviews
Very friendly staff, and Shirley is fantastic to work with. We had a camera installed and it needed to be reworked. Shirley was proactive in reaching out to me to fix the issue, and worked in an appointment right away. A+ service
Very friendly staff, and Shirley is fantastic to work with. We had a camera installed and it needed to be reworked. Shirley was proactive in reaching out to me to fix the issue, and worked in an appointment right away. A+ service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always Scott our salesman is top notch! He knows what we like and doesn’t push us to do anything! Cruz is always looking for deals for us and we appreciate him!!!
As always Scott our salesman is top notch! He knows what we like and doesn’t push us to do anything! Cruz is always looking for deals for us and we appreciate him!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership to work with, always professional and caring staff! Plus having Rise and Roll and popcorn when you're waiting on service for your vehicle is a classy touch!!
Great dealership to work with, always professional and caring staff! Plus having Rise and Roll and popcorn when you're waiting on service for your vehicle is a classy touch!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service done when promised. The cost of the service was reasonable. I always bring my car to Dehaven for all my service needs.
Service done when promised. The cost of the service was reasonable. I always bring my car to Dehaven for all my service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Repaired correctly and professionally. Excellent work! It's what I appreciate about the DeHaven Service Department
Repaired correctly and professionally. Excellent work! It's what I appreciate about the DeHaven Service Department
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Did not honor oil charge special offer. Over charged by $50. Servi e indicated it was because of shop fees.
Did not honor oil charge special offer. Over charged by $50. Servi e indicated it was because of shop fees.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They offered me the electric charger station for free at the dealership, everytime I'm charging someone from the dealer decides to plug another vehicle knowing that doing that will split the energy and double it the waiting time for the customer. I think the dealership staff should let the customer to finish charging before they plug another vehicle. I've been asking them but they don't care since they don't need to wait outside.
They offered me the electric charger station for free at the dealership, everytime I'm charging someone from the dealer decides to plug another vehicle knowing that doing that will split the energy and double it the waiting time for the customer. I think the dealership staff should let the customer to finish charging before they plug another vehicle. I've been asking them but they don't care since they don't need to wait outside.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I visited without an appointment. They were able to get my car serviced within 48 hours. I appreciate the good service. Thanks to Mallory.
I visited without an appointment. They were able to get my car serviced within 48 hours. I appreciate the good service. Thanks to Mallory.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely show. They over book appointments which bogs down service time and quality. A simple 20 minute oil change took 1 hour and 49 minutes. I had to sit and wait that long. I do not recommend, all Larry wanted to say was “We are just busy”. Yes, you are busy because you over book and destroy customer service.
Extremely show. They over book appointments which bogs down service time and quality. A simple 20 minute oil change took 1 hour and 49 minutes. I had to sit and wait that long. I do not recommend, all Larry wanted to say was “We are just busy”. Yes, you are busy because you over book and destroy customer service.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
They got the job done. Without having to come back the wait was pleasant and good.
They got the job done. Without having to come back the wait was pleasant and good.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair