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DeHaven Chevrolet

(896 reviews)
Visit DeHaven Chevrolet
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–6:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (866) 485-7716 (866) 485-7716
Used (866) 349-9520 (866) 349-9520
Service (866) 464-7617 (866) 464-7617

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since May 2007.
Here at Summit City Chevrolet we have been a family-owned business for over 50 years. We are the premier Chevrolet dealer conveniently located just off I-69 on Illinois Rd. (Hwy. 14) in Fort Wayne Indiana. Can't find us? Check our hours and map page for easy directions to Summit City Chevrolet and then come in for a test drive! We have a friendly staff who would love to help you find the right new pre-owned or Certified used car truck or SUV that suits your needs. Free car washes for life!
Summit City Chevrolet Market Value Pricing and Free Car Washes For Life

Service center

Phone number (866) 464-7617

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeHaven Chevrolet from DealerRater.

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Great dealership! Great people! Would highly recommend! You cannot beat the warranty they offer and the no haggle or hassle!

Great dealership! Great people! Would highly recommend! You cannot beat the warranty they offer and the no haggle or hassle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Friendly staff explanation was great on the work being done. Communication was excellent from the manager.

Friendly staff explanation was great on the work being done. Communication was excellent from the manager.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Overall pretty good, our vehicle has some uncommon issues. It seems there is no way to document issues and owner info on our vehicles profile page, so that all those issues are there for all to see. I have needed to re-explain issues and cause every time I spoke to someone different. I also feel the dealership should talk to GM on our behalf, about our Issue rather than us needing to contact GM ourselves

Overall pretty good, our vehicle has some uncommon issues. It seems there is no way to document issues and owner info on our vehicles profile page, so that all those issues are there for all to see. I have needed to re-explain issues and cause every time I spoke to someone different. I also feel the dealership should talk to GM on our behalf, about our Issue rather than us needing to contact GM ourselves

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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I had an amazing experience working with Dehaven Chevrolet. They were friendly, knowledgeable, and genuinely helpful throughout the entire process. They answered all of my questions, never made me feel pressured, and made buying a car easy and enjoyable. Their service department is amazing, and they always communicate everything going on. I highly recommend DeHaven Chevrolet to anyone looking for a great car-buying experience!! They're the best everytime!

I had an amazing experience working with Dehaven Chevrolet. They were friendly, knowledgeable, and genuinely helpful throughout the entire process. They answered all of my questions, never made me feel pressured, and made buying a car easy and enjoyable. Their service department is amazing, and they always communicate everything going on. I highly recommend DeHaven Chevrolet to anyone looking for a great car-buying experience!! They're the best everytime!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Seems to be clean and respectable business. Lots of vehicles to choose from and the sales people are professional.

Seems to be clean and respectable business. Lots of vehicles to choose from and the sales people are professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Brought my 2026 Equinox in because it has been making a vibrating noise when the accelerator is pressed after getting up to speed. It has under 4K miles on it, bought new in February from DeHaven. Dropped it off on a Monday night, had an appointment on Tuesday at 10am, got a text late Tuesday saying they couldn’t get to it until Wednesday, got a call late Wednesday said they were done with it. I asked what they found and was told they didn’t find anything because they couldn’t replicate the issue and it was ready for pickup. I went in on Thursday to speak to them, I was told they can’t spend much time looking at it because GM won’t pay them. I expressed my disappointment in the lack of service, and unfortunately got a little testy with the service person, I apologized and asked what else they could do. She said that we could schedule a test drive with a technician the next day sometime in the afternoon and they would let me know what time. I never received a call or text, at that point I was done with them and picked up my car later that night. My overall experience with DeHaven is mediocre at best, I priced 2026 Equinox’s for a month before deciding to go with them because they had exactly what I wanted at a slightly better price. We went early one afternoon to test drive it and I had to basically tackle someone to get help. The sales man that helped us when nobody else would was very nice, but we made his job easy because we had a check ready to go. Now I’ve got a brand newish car that vibrates obnoxiously every time I drive it, and I’m trying hard to not regret purchasing it!

Brought my 2026 Equinox in because it has been making a vibrating noise when the accelerator is pressed after getting up to speed. It has under 4K miles on it, bought new in February from DeHaven. Dropped it off on a Monday night, had an appointment on Tuesday at 10am, got a text late Tuesday saying they couldn’t get to it until Wednesday, got a call late Wednesday said they were done with it. I asked what they found and was told they didn’t find anything because they couldn’t replicate the issue and it was ready for pickup. I went in on Thursday to speak to them, I was told they can’t spend much time looking at it because GM won’t pay them. I expressed my disappointment in the lack of service, and unfortunately got a little testy with the service person, I apologized and asked what else they could do. She said that we could schedule a test drive with a technician the next day sometime in the afternoon and they would let me know what time. I never received a call or text, at that point I was done with them and picked up my car later that night. My overall experience with DeHaven is mediocre at best, I priced 2026 Equinox’s for a month before deciding to go with them because they had exactly what I wanted at a slightly better price. We went early one afternoon to test drive it and I had to basically tackle someone to get help. The sales man that helped us when nobody else would was very nice, but we made his job easy because we had a check ready to go. Now I’ve got a brand newish car that vibrates obnoxiously every time I drive it, and I’m trying hard to not regret purchasing it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Great service, nice people, quality work, . I would recommend this place to others . Bye bye

Great service, nice people, quality work, . I would recommend this place to others . Bye bye

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Prompt and friendly initial greeting. Had paperwork ready and upon completion of service explained everything very effectively.

Prompt and friendly initial greeting. Had paperwork ready and upon completion of service explained everything very effectively.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Clean, good selection and helpful sales peoples. Easy to work with and very professional . I would recommend to other people.

Clean, good selection and helpful sales peoples. Easy to work with and very professional . I would recommend to other people.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Good Experience. No issues. Straight Forward. Paperwork , Truck was Ready when they said it would be.

Good Experience. No issues. Straight Forward. Paperwork , Truck was Ready when they said it would be.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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