Reviews
They had the specific car I was looking for and it was in excellent condition. I would trade with them again in the future for sure. Staff were easy to work with and even delivered my car due to my schedule.
They had the specific car I was looking for and it was in excellent condition. I would trade with them again in the future for sure. Staff were easy to work with and even delivered my car due to my schedule.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They had the specific car that I was looking for, the right options and very low miles.
They had the specific car that I was looking for, the right options and very low miles.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
this is the second new car I've bought through Mark, always an excellent job
this is the second new car I've bought through Mark, always an excellent job
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have been to your dealership three times this month no one has even looked at my car yet. Keeps getting rescheduled and I have a trunk actuator that I want fixed. So that I can use my trunk again. You were suppose to call me back to let me know when you actually had a tech to fix it. You have not and it's been eight days since the last visit. Each time I have spent two to five hours at your dealership waiting for them to fix it. With an appointment, only to be told that there is no one there and they are on "vacation". How long is this "vacation"? It's been going on for three weeks now. Also, greet your customers when they come in to do business with you. All three times I have been in your dealership no one has said, " Hi, how may I help you?" when coming in to your service department. Gave me the impression that you all hate customers and your jobs.
I have been to your dealership three times this month no one has even looked at my car yet. Keeps getting rescheduled and I have a trunk actuator that I want fixed. So that I can use my trunk again. You were suppose to call me back to let me know when you actually had a tech to fix it. You have not and it's been eight days since the last visit. Each time I have spent two to five hours at your dealership waiting for them to fix it. With an appointment, only to be told that there is no one there and they are on "vacation". How long is this "vacation"? It's been going on for three weeks now. Also, greet your customers when they come in to do business with you. All three times I have been in your dealership no one has said, " Hi, how may I help you?" when coming in to your service department. Gave me the impression that you all hate customers and your jobs.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Good,good,friendly service.Everything went smoothly.No problems with financing or service department. Overall well done.
Good,good,friendly service.Everything went smoothly.No problems with financing or service department. Overall well done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was extremely happy with Jim Hooper and the rest of the team. They walked me through all of the paper work and Jim explained all the details of my new Trax. Thanks for all your help.
I was extremely happy with Jim Hooper and the rest of the team. They walked me through all of the paper work and Jim explained all the details of my new Trax. Thanks for all your help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matched Tire Rack prices for my new tires. Most reasonable mounting fees I think I've ever paid. Very patient with a demanding customer.
Matched Tire Rack prices for my new tires. Most reasonable mounting fees I think I've ever paid. Very patient with a demanding customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department has done an excellent job for me for over 15 years. The rare problems have been handled rapidly and to my satisfaction.
Service Department has done an excellent job for me for over 15 years. The rare problems have been handled rapidly and to my satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were ready to work on truck on time, and waiting area was comfortable. Good job Dehaven.
They were ready to work on truck on time, and waiting area was comfortable. Good job Dehaven.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends.
Great service!! Very accommodating! Dehaven is my dealership of choice! I recommend Dehaven to all of my friends.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair