Reviews
They were NOT upfront and forthcoming about what they
They were NOT upfront and forthcoming about what they were doing. Just an extremely bad experience.
They were NOT upfront and forthcoming about what they
They were NOT upfront and forthcoming about what they were doing. Just an extremely bad experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience, Lynn, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Service was amazing!
Service was amazing!!! Dylan was a amazing car salesman!! Would recommend him to anyone!! Service was also amazing!! Very amazing people all the way around!!
Service was amazing!
Service was amazing!!! Dylan was a amazing car salesman!! Would recommend him to anyone!! Service was also amazing!! Very amazing people all the way around!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Our salesperson was Braden Melchi and he rates 5 stars
Our salesperson was Braden Melchi and he rates 5 stars plus! He was excellent in communications, from the time I started building a car on the Nissan site right up until the moment we said our goodbyes in our new 2025 Nissan Kicks SV. I have already recommended him to a co worker. Braden answered every question we had, and if he didn't know at the moment we asked, he found the answers. Compared to the other brand dealerships we visited and did test drives, this dealership and Braden was far ahead in professionalism, and kindness. Once we decided on our vehicle, processing was quite efficient.
Our salesperson was Braden Melchi and he rates 5 stars
Our salesperson was Braden Melchi and he rates 5 stars plus! He was excellent in communications, from the time I started building a car on the Nissan site right up until the moment we said our goodbyes in our new 2025 Nissan Kicks SV. I have already recommended him to a co worker. Braden answered every question we had, and if he didn't know at the moment we asked, he found the answers. Compared to the other brand dealerships we visited and did test drives, this dealership and Braden was far ahead in professionalism, and kindness. Once we decided on our vehicle, processing was quite efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Great service and attention to my questions and concerns.
Great service and attention to my questions and concerns. Dylan and The staff were great. Thank you
Great service and attention to my questions and concerns.
Great service and attention to my questions and concerns. Dylan and The staff were great. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Peyton was excellent.
Peyton was excellent. I dealt with him through emails on pricing on a car before we got there. Everything was as he said it would be. We worked out a deal and everything went smoothly no complaints.
Peyton was excellent.
Peyton was excellent. I dealt with him through emails on pricing on a car before we got there. Everything was as he said it would be. We worked out a deal and everything went smoothly no complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Devin & Cody were both professional & friendly & helpful.
Devin & Cody were both professional & friendly & helpful. Overall fantastic experience! Thanks! We love our cars!
Devin & Cody were both professional & friendly & helpful.
Devin & Cody were both professional & friendly & helpful. Overall fantastic experience! Thanks! We love our cars!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Attentive staff, clean show room and offices, seamless
Attentive staff, clean show room and offices, seamless paperwork and contract experience. It was a pleasure to introduce my daughter to the car buying experience here.
Attentive staff, clean show room and offices, seamless
Attentive staff, clean show room and offices, seamless paperwork and contract experience. It was a pleasure to introduce my daughter to the car buying experience here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Very helpful and easy to work with.
Very helpful and easy to work with. Finished everything in a timely fashion. The vehicle was just what I was looking for.
Very helpful and easy to work with.
Very helpful and easy to work with. Finished everything in a timely fashion. The vehicle was just what I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Fort Wayne Nissan are glad to have you as a customer.
Don't know who Lee walls or Cody barns is.
Don't know who Lee walls or Cody barns is. Call to cancel the services and received no response. So my rating would be 0
Don't know who Lee walls or Cody barns is.
Don't know who Lee walls or Cody barns is. Call to cancel the services and received no response. So my rating would be 0
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We would like the opportunity to address your concerns. Please reach out to us directly at (260) 918-7904 when you have a chance. Thank you, and we look forward to hearing from you.
Requested that tire and glass be canceled and received no
Requested that tire and glass be canceled and received no response. It's very simple process to remove as stated in paperwork clearly says cancel anytime.
Requested that tire and glass be canceled and received no
Requested that tire and glass be canceled and received no response. It's very simple process to remove as stated in paperwork clearly says cancel anytime.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We would like the opportunity to address your concerns. Please reach out to us directly at (260) 918-7904 when you have a chance. Thank you, and we look forward to hearing from you.